Mercedes-Benz of Columbia

(1,014 reviews)
Visit Mercedes-Benz of Columbia
Sales hours: 8:00am to 6:00pm
Service hours: 7:00am to 5:30pm
View all hours
Sales Service
Monday 8:00am–6:00pm 7:00am–5:30pm
Tuesday 8:00am–6:00pm 7:00am–5:30pm
Wednesday 8:00am–6:00pm 7:00am–5:30pm
Thursday 8:00am–6:00pm 7:00am–5:30pm
Friday 8:00am–6:00pm 7:00am–5:30pm
Saturday 8:00am–6:00pm 8:00am–3:30pm
Sunday Closed Closed
2023 state dealer award
View 12 awards
2023 state dealer award 2022 state dealer award 2021 state dealer award 2020 state dealer award 2019 state dealer award 2018 state dealer award
2023 consumer dealer award 2022 consumer dealer award 2021 consumer dealer award 2020 consumer dealer award 2019 consumer dealer award 2018 consumer dealer award
New (573) 514-8587 (573) 514-8587
Used (573) 514-8446 (573) 514-8446
Service (573) 514-8997 (573) 514-8997

Reviews

(1,014 reviews)

A dealership's rating is based on all of their reviews, with more weight given to recent reviews. Includes reviews of Mercedes-Benz of Columbia from DealerRater.

Want to share your experience with this dealership?

Write a review

The dealership is super nice looking and has a friendly

The dealership is super nice looking and has a friendly and welcoming environment. Everyone is friendly and happy to help.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
Worked with:
0 people out of 0 found this review helpful.
Consumer response

Thanks for the help and new car!

Working with Zac was a breeze.

Working with Zac was a breeze. He found the cars we wanted to look at, answered all my questions, and arrived at a deal quickly, and without using high pressure sales tactics. We were in and out of there in under four hours.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
Worked with:
0 people out of 0 found this review helpful.

Zach was amazing—efficient, knowledgeable, and truly made

Zach was amazing—efficient, knowledgeable, and truly made the car-buying process smooth and stress-free. I highly recommend working with him. Five-star service all around!

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
Worked with:
0 people out of 0 found this review helpful.

Amazing experience The entire experience from start to

Amazing experience The entire experience from start to finish was so easy and Zac took out any of the anxiety and frustration that comes with buying a car. Zac was professional, courteous and so responsive. We are customers for life!

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
Worked with:
0 people out of 0 found this review helpful.

We had a great experience with Zac Nichols at Mercedes

We had a great experience with Zac Nichols at Mercedes Benz of Columbia. We were able to come to an agreement via phone & text and most of the paperwork was completed electronically. This was a very efficient and convenient transaction. We were very happy with the service provided and recommend working with Zac and Mercedes Benz of Columbia.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
Worked with:
0 people out of 0 found this review helpful.

Zac helped me get my new glb 35!

Zac helped me get my new glb 35! He was quick with responses and made the process very smooth for me and even helped me get a deal on the car. Great overall experience!

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.

If you’re looking for a great car-buying experience, go

If you’re looking for a great car-buying experience, go see Zac at Mercedes! I went to another dealership before coming here, and they were super pushy and not very friendly. But Zac was the complete opposite. He made the whole process easy and stress-free, actually listened to what I wanted, and helped me find the perfect car without any hassle. He was super quick at responding as well. Everyone at the dealership was great—they answered all my questions and checked in with me along the way. We will be back!

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
Worked with:
0 people out of 0 found this review helpful.

We had a great experience working with Zac Nichols on our

We had a great experience working with Zac Nichols on our recent Mercedes purchase. He was knowledgeable, helpful, and always followed through. We highly recommend him and MERCEDES-BENZ OF COLUMBIA.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
Worked with:
0 people out of 0 found this review helpful.

Zac made the entire buying process quick and easy for me.

Zac made the entire buying process quick and easy for me. He is knowledgeable, friendly and attentive. Best salesman I have ever worked with. Mercedes in Columbia is lucky to have Zac. 10/10.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
Worked with:
0 people out of 0 found this review helpful.

Zac made the entire buying process quick and easy for me.

Zac made the entire buying process quick and easy for me. He is knowledgeable, friendly and attentive. Best salesman I have ever worked with. Mercedes in Columbia is lucky to have Zac. 10/10.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
Worked with:
0 people out of 0 found this review helpful.