Mercedes-Benz of Columbia

(1,014 reviews)
Visit Mercedes-Benz of Columbia
Sales hours: 8:00am to 6:00pm
Service hours: 7:00am to 5:30pm
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Sales Service
Monday 8:00am–6:00pm 7:00am–5:30pm
Tuesday 8:00am–6:00pm 7:00am–5:30pm
Wednesday 8:00am–6:00pm 7:00am–5:30pm
Thursday 8:00am–6:00pm 7:00am–5:30pm
Friday 8:00am–6:00pm 7:00am–5:30pm
Saturday 8:00am–6:00pm 8:00am–3:30pm
Sunday Closed Closed
2023 state dealer award
View 12 awards
2023 state dealer award 2022 state dealer award 2021 state dealer award 2020 state dealer award 2019 state dealer award 2018 state dealer award
2023 consumer dealer award 2022 consumer dealer award 2021 consumer dealer award 2020 consumer dealer award 2019 consumer dealer award 2018 consumer dealer award
New (573) 514-8587 (573) 514-8587
Used (573) 514-8446 (573) 514-8446
Service (573) 514-8997 (573) 514-8997

Reviews

(1,014 reviews)

A dealership's rating is based on all of their reviews, with more weight given to recent reviews. Includes reviews of Mercedes-Benz of Columbia from DealerRater.

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Absolutely amazing experience for a first time New

Absolutely amazing experience for a first time New Mercedes owner. Impressive and impeccable service by the team of Mercedes-Benz of Columbia, MO. Thank you all.

Rating breakdown (out of 5):
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  • Buying process
  • Quality of repair
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  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
  • Did make a purchase
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The dealership was welcoming and very well maintained.

The dealership was welcoming and very well maintained. All of the people that I dealt with were welcoming and professional.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
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Zac was the best!

Zac was the best! I am not the normal shopper, I am bottom line, direct to the point, and Zac handled "Beth" just fine. Was an extreme Delite to work with. It is funny how it becomes a small world, Husband was a Kewpie, we all attended CMU, was only one downfall thru this whole transaction. I am a huge KU basketball fan. and I meet a huge MU fan. Will for sure call him again, sounds like Husband truck is next.

Rating breakdown (out of 5):
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  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
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Consumer response

Thank you

Zach l, Dan and team were very friendly, helpful, and

Zach l, Dan and team were very friendly, helpful, and didn’t push me to make a decision. I plan on buying from him in the future as well.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
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  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
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Outstanding!

Outstanding!!! Highly Recommend! I purchased a 2024 GLC 300 4MATIC SUV at Mercedes Benz of Columbia, MO. Salesman Zac Nichols was great to work with and really went above and beyond to secure our desired car and ensure top quality. The financing process was smooth and easy with Danh Do, and I never felt pressured to make a decision.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
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My husband and I have purchased our last 3 vehicles at

My husband and I have purchased our last 3 vehicles at Mercedes Benz of Columbia, MO. Salesman Zac Nichols is excellent to work with, going above and beyond to assist us in the sales transaction. Finance Manager Dahn Do is knowledgeable and professional, making that process smooth and enjoyable as well. We will always purchase our new or used vehicles from Rusty Drewing Automotive.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
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  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
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Top notch service!

Top notch service! I was traveling when my Mercedes experienced some trouble. They quickly got me into their service department, they remedied the situation, and couldn't have been more accommodating. The customer lounge is very comfortable, and the service department personnel were very friendly. I would highly recommend service at this dealership!

Rating breakdown (out of 5):
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  • Buying process
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  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
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Zac Nichols and and Danh Do were excellent to work with

Zac Nichols and and Danh Do were excellent to work with for our first Mercedes purchase. Everything was very simple and laid back and they took care of everything for us. I would recommend them and Mercedes of Columbia.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
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As a person who appreciates process, working with Zac

As a person who appreciates process, working with Zac Nichols and Dahn Do was a true pleasure. They listened to me and what I was hoping to accomplish, and did that. I will both go back there in the future and refer others to that dealership to work with them. John Link

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
Worked with:
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My husband and I recently worked with Salesman Zac

My husband and I recently worked with Salesman Zac Nichols and Finance Manager Danh Do of Mercedes Benz of Columbia and they both were the most professional, courteous, and helpful individuals we've ever encountered at a car dealership. From the start, both went above and beyond to make our experience the most positive experience that we’ve ever had in purchasing a vehicle. It was clear to us that everyone was friendly, helpful and truly wanted to help the customer. I get the next new car and I'll start looking here when the time comes :)

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
0 people out of 0 found this review helpful.