Reviews
Absolutely amazing experience for a first time New
Absolutely amazing experience for a first time New Mercedes owner. Impressive and impeccable service by the team of Mercedes-Benz of Columbia, MO. Thank you all.
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
- Did make a purchase
The dealership was welcoming and very well maintained.
The dealership was welcoming and very well maintained. All of the people that I dealt with were welcoming and professional.
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
Zac was the best!
Zac was the best! I am not the normal shopper, I am bottom line, direct to the point, and Zac handled "Beth" just fine. Was an extreme Delite to work with. It is funny how it becomes a small world, Husband was a Kewpie, we all attended CMU, was only one downfall thru this whole transaction. I am a huge KU basketball fan. and I meet a huge MU fan. Will for sure call him again, sounds like Husband truck is next.
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
Thank you
Zach l, Dan and team were very friendly, helpful, and
Zach l, Dan and team were very friendly, helpful, and didn’t push me to make a decision. I plan on buying from him in the future as well.
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
Outstanding!
Outstanding!!! Highly Recommend! I purchased a 2024 GLC 300 4MATIC SUV at Mercedes Benz of Columbia, MO. Salesman Zac Nichols was great to work with and really went above and beyond to secure our desired car and ensure top quality. The financing process was smooth and easy with Danh Do, and I never felt pressured to make a decision.
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
My husband and I have purchased our last 3 vehicles at
My husband and I have purchased our last 3 vehicles at Mercedes Benz of Columbia, MO. Salesman Zac Nichols is excellent to work with, going above and beyond to assist us in the sales transaction. Finance Manager Dahn Do is knowledgeable and professional, making that process smooth and enjoyable as well. We will always purchase our new or used vehicles from Rusty Drewing Automotive.
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
Top notch service!
Top notch service! I was traveling when my Mercedes experienced some trouble. They quickly got me into their service department, they remedied the situation, and couldn't have been more accommodating. The customer lounge is very comfortable, and the service department personnel were very friendly. I would highly recommend service at this dealership!
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Zac Nichols and and Danh Do were excellent to work with
Zac Nichols and and Danh Do were excellent to work with for our first Mercedes purchase. Everything was very simple and laid back and they took care of everything for us. I would recommend them and Mercedes of Columbia.
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
As a person who appreciates process, working with Zac
As a person who appreciates process, working with Zac Nichols and Dahn Do was a true pleasure. They listened to me and what I was hoping to accomplish, and did that. I will both go back there in the future and refer others to that dealership to work with them. John Link
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
My husband and I recently worked with Salesman Zac
My husband and I recently worked with Salesman Zac Nichols and Finance Manager Danh Do of Mercedes Benz of Columbia and they both were the most professional, courteous, and helpful individuals we've ever encountered at a car dealership. From the start, both went above and beyond to make our experience the most positive experience that we’ve ever had in purchasing a vehicle. It was clear to us that everyone was friendly, helpful and truly wanted to help the customer. I get the next new car and I'll start looking here when the time comes :)
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car