Earnhardt Chandler Cadillac

(469 reviews)
Visit Earnhardt Chandler Cadillac
Sales hours: 10:00am to 6:00pm
Service hours:
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Sales Service
Monday 8:00am–8:00pm 7:00am–6:00pm
Tuesday 8:00am–8:00pm 7:00am–6:00pm
Wednesday 8:00am–8:00pm 7:00am–6:00pm
Thursday 8:00am–8:00pm 7:00am–6:00pm
Friday 8:00am–8:00pm 7:00am–6:00pm
Saturday 8:00am–8:00pm 8:00am–4:00pm
Sunday 10:00am–6:00pm Closed
New (480) 422-5933 (480) 422-5933
Used (480) 422-9538 (480) 422-9538
Service (480) 374-5617 (480) 374-5617

Reviews

(469 reviews)

A dealership's rating is based on all of their reviews, with more weight given to recent reviews. Includes reviews of Earnhardt Chandler Cadillac from DealerRater.

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An excellent facility, Earnhardt Chandler Cadillac

the new site is excellent, more space. The only thing on my part is, it's to far for me. I live in Buckeye, on the west side, but I will still go visit your new place for any of my veh. services.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair 5.0
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
  • Did not make a purchase
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Awesome service

RJ was an excellent resource to deal with. My wife bought a new 2013 CTS that was left over from last year's inventory and traded in her 2003 BMW Z4 Convertible. RJ had our best interests in mind and was an absolute pleasure to deal with. Some of the transaction was a bit bumpy, but in the end everything turned out great. In addition, my wife didn't care for the factory wheels on the CTS, but RJ stated they had some take offs from another Cadillac that we might like. After we saw the wheels, my wife was sold on the care and they made all the difference! Thanks for the recommendation as the wheels are what sold my wife. Keep up the great work RJ!

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
  • Did make a purchase
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Great new facility and exceptional service

We were very pleased with all aspects of our purchasing experience. Also the service department was very curtious and respectfull.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair 5.0
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
  • Did not make a purchase
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sales Dept

Trying to say I didn't make enough money and trying to sale me a over price car, financing through people is a bunch of bull.

Rating breakdown (out of 5):
  • Customer service 1.0
  • Buying process 1.0
  • Quality of repair
  • Overall facilities
  • Overall experience 1.0
  • Does not recommend this dealer
  • Shopped for a used car
  • Did not make a purchase
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Service department

Everyone was extremely helpful and courteous. The only "blip" in the system was that my appointment was not recorded. I used the online system to make the appointment. However, the service department took care of everything.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
  • Did not make a purchase
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Great facility, extremely professional and nice!

I appreciate the flexibility in getting my vehicle in for service the same day. That said the folks were all fantastic and extremely nice and professional. To top it off they brought my care back to me at my house. Top notch!

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair 5.0
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
  • Did not make a purchase
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First visit to new location in Gilbert

My Service Adviser, Curtis, provided me excellent customer service. Everyone made me feel very welcomed and comfortable. My shuttle service driver was so courteous and friendly. Thanks again!

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
  • Did not make a purchase
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World Class Service

Talk about World Class Service! This was my first experience purchasing a car and walking into a dealership was very nerve-racking and filled me with anxiety. The moment I met Gene and Luke they instantly put me at ease. We went over every option and found the perfect car for me. I appreciate their knowledge, patience, customer service and overall professionalism. I am more than excited to have found the perfect car, and very thankful I had the both of them on my side. I will definitely be a repeat customer and tell all my friends/family about this dealership. You're making a big mistake if you choose another dealership over these guys! Thank you again! Irene and Richard Rump

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair 5.0
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
  • Did make a purchase
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Great New Dealership

Awesome Service Rep. Great dealership. Felt welcome and they addressed all needs.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair 5.0
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
  • Did not make a purchase
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Oil change and tire rotation

I am not from the area, but my SRX needed an oil change. I called and they got me in that same day. Everyone was extremely helpful and friendly. They even cleaned my car after the oil change. Very impressive!

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
  • Did not make a purchase
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