Reviews
An excellent facility, Earnhardt Chandler Cadillac
the new site is excellent, more space. The only thing on my part is, it's to far for me. I live in Buckeye, on the west side, but I will still go visit your new place for any of my veh. services.
- Customer service 5.0
- Buying process 5.0
- Quality of repair 5.0
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did not make a purchase
Awesome service
RJ was an excellent resource to deal with. My wife bought a new 2013 CTS that was left over from last year's inventory and traded in her 2003 BMW Z4 Convertible. RJ had our best interests in mind and was an absolute pleasure to deal with. Some of the transaction was a bit bumpy, but in the end everything turned out great. In addition, my wife didn't care for the factory wheels on the CTS, but RJ stated they had some take offs from another Cadillac that we might like. After we saw the wheels, my wife was sold on the care and they made all the difference! Thanks for the recommendation as the wheels are what sold my wife. Keep up the great work RJ!
- Customer service 5.0
- Buying process 5.0
- Quality of repair —
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
- Did make a purchase
Great new facility and exceptional service
We were very pleased with all aspects of our purchasing experience. Also the service department was very curtious and respectfull.
- Customer service 5.0
- Buying process 5.0
- Quality of repair 5.0
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did not make a purchase
sales Dept
Trying to say I didn't make enough money and trying to sale me a over price car, financing through people is a bunch of bull.
- Customer service 1.0
- Buying process 1.0
- Quality of repair —
- Overall facilities —
- Overall experience 1.0
- Does not recommend this dealer
- Shopped for a used car
- Did not make a purchase
Service department
Everyone was extremely helpful and courteous. The only "blip" in the system was that my appointment was not recorded. I used the online system to make the appointment. However, the service department took care of everything.
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did not make a purchase
Great facility, extremely professional and nice!
I appreciate the flexibility in getting my vehicle in for service the same day. That said the folks were all fantastic and extremely nice and professional. To top it off they brought my care back to me at my house. Top notch!
- Customer service 5.0
- Buying process 5.0
- Quality of repair 5.0
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did not make a purchase
First visit to new location in Gilbert
My Service Adviser, Curtis, provided me excellent customer service. Everyone made me feel very welcomed and comfortable. My shuttle service driver was so courteous and friendly. Thanks again!
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did not make a purchase
World Class Service
Talk about World Class Service! This was my first experience purchasing a car and walking into a dealership was very nerve-racking and filled me with anxiety. The moment I met Gene and Luke they instantly put me at ease. We went over every option and found the perfect car for me. I appreciate their knowledge, patience, customer service and overall professionalism. I am more than excited to have found the perfect car, and very thankful I had the both of them on my side. I will definitely be a repeat customer and tell all my friends/family about this dealership. You're making a big mistake if you choose another dealership over these guys! Thank you again! Irene and Richard Rump
- Customer service 5.0
- Buying process 5.0
- Quality of repair 5.0
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
- Did make a purchase
Great New Dealership
Awesome Service Rep. Great dealership. Felt welcome and they addressed all needs.
- Customer service 5.0
- Buying process 5.0
- Quality of repair 5.0
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did not make a purchase
Oil change and tire rotation
I am not from the area, but my SRX needed an oil change. I called and they got me in that same day. Everyone was extremely helpful and friendly. They even cleaned my car after the oil change. Very impressive!
- Customer service 5.0
- Buying process —
- Quality of repair —
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did not make a purchase