Earnhardt Chandler Cadillac

Everything regarding warranty items highlighted were taken care of to my satisfaction. Only miss was for the added detail of the car interior/exterior. It was there several day now I will have to find another time to bring it in for this. Overall still vey satisfied.

Extremely helpful to have pick up and drop off for the service days. Hard for me to get in and wait for service to be completed.

Beautiful new facility. I was taken care of the same day I called. I was impressed with the service department! The waiting area was immaculate.

Curtis couldn't do more for us. I have been purchasing vehicles for a long time and this experience was great. Even Fred the driver couldn't do more for us . Very friendly and professional . Great jog!!

I was greeted as soon as I arrived. The customer waiting area was clean and pleasant. The car was washed.

SRX is 6 months old with low mileage, but we had a couple of messages come up on our display. Gil and team thoroughly checked out the car and corrected the messages (no real issues with vehicle operation). The One Armour application made the car sparkle. Service was thorough and timely. Gil even took the time to show us the new facility. We'll be back.

There were some unseen issues with the service, but once pointed out they were right on top of correcting them. Great customer service and work quality.

Well, as usual, we got the renowned Earnhardt warm reception when we arrived. After being cordially welcomed by Tex, Jim, and Hal we were handed off to the very capable hands of Carl Pratt. Carl showed us a few cars we were interested in before settling on the one we decided to purchase. Our situation required some special attention for our trade in and Andy handled that with great finess. End of the day, we have a beautiful new car and a well-established relationship with some great people!

I like the service a lot, the people is polite and honest, the facility is clean, the service is fast, I will come back again.

Everyone was really great at this location! Gill stayed in contact with me and updated while I waited for my vehicles inspection to be complete. I would've completed service there but my cousin is a mechanic, so he will be completing my work as he is my normal mechanic. I trust Cadillac that is why I went to verify what was wrong. I will be having my airbag module and steering wheel sensor completed at Cadillac, because I would only trust them with my airbag and steering safety. Cadillac treated me great, and I happy I went to the new location.