Niello Acura

(1,013 reviews)
Visit Niello Acura
Sales hours: 11:00am to 5:00pm
Service hours: 8:00am to 5:00pm
View all hours
Sales Service
Monday Closed 8:00am–5:00pm
Tuesday 11:00am–5:00pm 8:00am–5:00pm
Wednesday 11:00am–5:00pm 8:00am–5:00pm
Thursday 11:00am–5:00pm 8:00am–5:00pm
Friday 11:00am–5:00pm 8:00am–5:00pm
Saturday 11:00am–5:00pm 8:00am–5:00pm
Sunday Closed Closed
2025 consumer dealer award
View 1 awards
2025 consumer dealer award
New (916) 945-2638 (916) 945-2638
Used (916) 945-2598 (916) 945-2598
Service (916) 945-2403 (916) 945-2403

Reviews

(1,013 reviews)

A dealership's rating is based on all of their reviews, with more weight given to recent reviews. Includes reviews of Niello Acura from DealerRater.

Want to share your experience with this dealership?

Write a review

Lance was very helpful and professional he went above and

Lance was very helpful and professional he went above and beyond his job to assist me.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.

Amazing people, everyone was super nice and they made

Amazing people, everyone was super nice and they made sure I walked out of there with exactly what I wanted!

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
Worked with:
0 people out of 0 found this review helpful.

They were all very awesome great good Al around

They were all very awesome great good Al around experience would definitely recommend them to someone else

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
Worked with:
0 people out of 0 found this review helpful.

James was a great salesman.

James was a great salesman. Finance manager also very nice. It was a very good experience

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
0 people out of 0 found this review helpful.

Greatest Customer service very Polite, excellent

Greatest Customer service very Polite, excellent attitude ,never feel any pressure from anyone we would recommend this method to the new buyers

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.

Everyone is kind, and friendly.

Everyone is kind, and friendly. My experience was smooth throughout the whole process. Definitely would recommend

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
0 people out of 0 found this review helpful.

Be very careful about buying from this dealership.

Be very careful about buying from this dealership. I saw a vehicle on their website that I was interested in. Went to two auto loan companies and received pre-approval for the vehicle. I informed the dealership of my interest in the vehicle and my pre approval status. They asked i fill out a new credit app on their website, to which I complied. We had setup a date for me to come and buy the vehicle for two days later since it was late in the evening on a Friday and I already had plans for Saturday. Saturday just before noon I get a text saying they sold the vehicle to another person who just walked in off the street. I couldn't believe it after I went through the hassle of getting approved and chose a date to complete the purchase.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 1.0
  • Does not recommend this dealer
  • Shopped for a used car
Worked with:
0 people out of 0 found this review helpful.

They were professional, courteous, and very responsive to

They were professional, courteous, and very responsive to my requests. They answered my questions and provided transparency.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.

Since I live about 200 miles from the dealership, Chris

Since I live about 200 miles from the dealership, Chris Nutson did an outstanding job getting me pics and vids timely so I could evaluate the used vehicle. Geo was also great to work with. Wonderful experience overall!

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
0 people out of 0 found this review helpful.

friendly, knowledgeable, helpful, well informed, good at

friendly, knowledgeable, helpful, well informed, good at reading people, eager to help, accommodating, informative, pleasant, kind, caring

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 4.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.