Niello Acura

(1,014 reviews)
Visit Niello Acura
Sales hours: 11:00am to 5:00pm
Service hours: 8:00am to 5:00pm
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Sales Service
Monday Closed 8:00am–5:00pm
Tuesday 11:00am–5:00pm 8:00am–5:00pm
Wednesday 11:00am–5:00pm 8:00am–5:00pm
Thursday 11:00am–5:00pm 8:00am–5:00pm
Friday 11:00am–5:00pm 8:00am–5:00pm
Saturday 11:00am–5:00pm 8:00am–5:00pm
Sunday Closed Closed
2025 consumer dealer award
View 1 awards
2025 consumer dealer award
New (916) 945-2638 (916) 945-2638
Used (916) 945-2598 (916) 945-2598
Service (916) 945-2403 (916) 945-2403

Reviews

(1,014 reviews)

A dealership's rating is based on all of their reviews, with more weight given to recent reviews. Includes reviews of Niello Acura from DealerRater.

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I enjoyed my experience at Aura.

I enjoyed my experience at Aura. Everyone I encountered was nice, helpful, and understanding to my needs.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.

Great people and great service.

Great people and great service. Would not go anywhere else to purchase or service a vehicle.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
0 people out of 0 found this review helpful.

The entire team was very helpful and made the experience

The entire team was very helpful and made the experience quick and smooth. I really appreciate the service from Yana in staying in touch with me and making sure things were organized. Excellent!

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.

Had a great experience.

Had a great experience. Daniel provided updates throughout the process. Paperwork process took longer than I expected but they were very busy at the time I was there.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
0 people out of 0 found this review helpful.

Roy was a great salesman.

Roy was a great salesman. I bought an Acura RDX, and Roy ensured I was well acquainted with the car before I stepped off the lot. He was very kind and efficient.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.

Nice, friendly, very helpful and knowledgeable.

Nice, friendly, very helpful and knowledgeable. Treated us very well. They had great patience with us as we learned the ins and outs this complicated machine. Thank you so much Jonathan, Gary H and Ron T, Definitely felt like family..

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.

Yana was our primary salesperson.

Yana was our primary salesperson. She knew the product. She was cheerful, enthusiastic and fun! Ron, Chris, Gary were all engaging and on point. Would easily go back again.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
0 people out of 0 found this review helpful.

Artiom was great.

Artiom was great. He was thorough with explaining and showing me the electronics in the car. Everyone was friendly and helpful.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.

Bought the A Spec MDX.

Bought the A Spec MDX. Beautiful car. All the people involved in sending me out with my car were awesome. Lance was super AWESOME. He kept me informed every step of the way. He had the answer to all of my questions. I was in and out in 2 hours!! Well done Niello Acura!!

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
0 people out of 0 found this review helpful.

Yana, Jonathan, and Randy were outstanding.

Yana, Jonathan, and Randy were outstanding. They enabled the process to be as efficient as possible despite some last-minute changes from me. I highly recommend!

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
0 people out of 0 found this review helpful.