Niello Acura

(1,015 reviews)
Visit Niello Acura
Sales hours: 11:00am to 5:00pm
Service hours: 8:00am to 5:00pm
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Sales Service
Monday Closed 8:00am–5:00pm
Tuesday 11:00am–5:00pm 8:00am–5:00pm
Wednesday 11:00am–5:00pm 8:00am–5:00pm
Thursday 11:00am–5:00pm 8:00am–5:00pm
Friday 11:00am–5:00pm 8:00am–5:00pm
Saturday 11:00am–5:00pm 8:00am–5:00pm
Sunday Closed Closed
2025 consumer dealer award
View 1 awards
2025 consumer dealer award
New (916) 945-2638 (916) 945-2638
Used (916) 945-2598 (916) 945-2598
Service (916) 945-2403 (916) 945-2403

Reviews

(1,015 reviews)

A dealership's rating is based on all of their reviews, with more weight given to recent reviews. Includes reviews of Niello Acura from DealerRater.

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Yana, Jonathan, and Randy were outstanding.

Yana, Jonathan, and Randy were outstanding. They enabled the process to be as efficient as possible despite some last-minute changes from me. I highly recommend!

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
0 people out of 0 found this review helpful.

As usual they are kind, hard working and do the best to

As usual they are kind, hard working and do the best to make a deal that works for both of us.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.

Arty was good but general Manager Gary did a bait and

Arty was good but general Manager Gary did a bait and switch for our financing. Purchased the vehicle in February and it is now April and had to resign papers in March. Typical car sales general manager not doing what we wanted for our best interest.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 2.0
  • Does not recommend this dealer
  • Shopped for a used car
1 person out of 1 found this review helpful.

I had a great experience.

I had a great experience. Brian was very clear in explaining all the different features available in the TLX.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.

The whole sales process was handled very professionally

The whole sales process was handled very professionally from all those involved. Product knowledge was so very helpful. Lots of technical stuff to learn. No high pressure sales tactics. Overall a great experience. Would recommend Niello Acura highly.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
0 people out of 0 found this review helpful.

Quick and easy, very respectable dealership.

Quick and easy, very respectable dealership. Addressed my family’s transportation needs. Will come back in the future.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.

I leased an RDX and Niello Acura made it so easy.

I leased an RDX and Niello Acura made it so easy. I highly recommend them to anyone thinking about buying or leasing a car. Their selection is great!

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
Worked with:
0 people out of 0 found this review helpful.

Did not feel pressured into buy a car and everyone was

Did not feel pressured into buy a car and everyone was very pleasant and seemed to care about us as individuals. Nice clean dealership,

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 4.0
  • Does recommend this dealer
  • Shopped for a used car
0 people out of 0 found this review helpful.

We had a great experience with Moe.

We had a great experience with Moe. He answered all of our questions and showed us several vehicles. Our test drive was great. He was very keen on making sure that we were comfortable during the process. I would recommend Moe and the Niello Acura dealership to anyone looking to purchase or lease an Acura.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.

Tough to negotiate but the gm Jimmy made things work and

Tough to negotiate but the gm Jimmy made things work and was very accommodating. On multiple occasions he made us feel like valued customers.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
0 people out of 0 found this review helpful.