BMW of Visalia

Shayne made the purchase process an ease!! If your'e looking into getting a BMW weather new or used, Shayne at BMW of Visalia is your guy! Everyone made us feel welcomed!

I went to BMW of Visalia and found the perfect car that suits my driving needs. Shayne was very helpful and made the buying process very easy! I would definitely recommend my friends and family to purchase a vehicle from BMW of Visalia.

On a whim my wife and I went searching for a BMW 535 to replace our SUV. We went to BMW of Visalia with a few ideas of what we wanted and oddly enough found the exact car we were looking for. We were greeted, no pounced upon, by Shayne Roberts. He was not pushy at all, very knowledgeable and friendly. It never felt like he was trying to sell us a car. He was there to answer all of our questions and to guide us in the right direction. Throughout our experience, we met several of the staff along the way and everyone was helpful and very professional. Overall, my wife and I are extremely happy with our purchase, the price we paid and the excellent customer service we received. Having had bad experiences at other dealerships, it was a pleasant and welcomed surprise. We will definitely remain customers of BMW of Visalia. Thanks again Shayne!!

Love my new 328ii Thanks Shayne for the excellent customer service!! Best deal in town!

BMW enthusiastic here: when you drive a bmw you will not drive any other basically you will be picky the brand is given its name (The ultimate driving machine) anyways I want to share my purchase experience at Visalia bmw I was in the market for another bmw in the house hold for my wife came across a 328i estoril blue with M package and all the bell and whistle: after doing some research from dealer to dealer by email and text! shayne Ed and mike Castro surroz owner was very inform during the whole process from the beginning to the end. especially from out of town purchase we did everything by email and text came to agreement and having all the documents overnighted and completed. Shayne even drove the car physical deliver to our house to surprise my wife also a big red ribbon came with it. Thanks again shayne and the sale team at Visalia I just wanna say Great job! They are professional friendly team member without feeling pressure if you buy or not, would recommend to anyone in town or out of town purchase.

This was a first vehicle purchase for our son who is newly stationed near Visalia. We have purchased numerous vehicles over the years and this was the most stress free purchase ever. Ed and staff went above and beyond to make sure our son was comfortable with his purchase and that we, as parents, were also happy! We live in Florida and had flown in for the week. It's comforting to know that our son is in a safe, reliable car. We are leaving feeling much more at ease. We were also impressed with the gratitude that everyone in the dealership displayed when thanking our son for his service. While we were proud, he was humbled. The overall experience was amazing.

Ed and Shanye were both excellent and professional during the beginning to end of my great experience with purchasing my third BMW! I could have asked for a better buying experience! I was greet very professionally from Vic Surroz the owner to Mike Castro, Fred in finance along with Rick! I.'m thrilled with my new purchase and would recommend BMW of Visalia to all my family and friends! Thank you to the BMW of Visalia family! You all made my buying experience on of a lifetime!

I absolutely love my BMW 335i Hardtop Convertible! BMW of Visalia was my car dealership of choice for multiple reasons. This is my third purchase with BMW I have always had nothing less than the ultimate professionalism from the sale personals ( Shanye and Ed), management team (Rick, Vick) service dept and finances dept.. I received excellent service from beginning to end. I continue to have check in's from Shayne Roberts and Ed making sure I am completely happy and enjoying my BMW "The ultimate driving machine." I couldn't be more thrilled with my BMW! I would definitely recommend BMW of Visalia to all my friends and actually already have because of the consistency of their professionalism. Steve Mayfield in service is excellent as well. Thank you everyone for the awesome experience in getting another quality BMW that I just love.

Ed Fuentes was awesome!! He provided excellent customer service from beginning to end and got me in to the car that best suits my needs. I love my car!!

So happy with BMW of Visalia and my new 320i!! This is my second purchase at BMW and they made the whole buying process super easy. Everyone who helped me was great and made me feel comfortable the whole time and excited about my new car! They went above and beyond for me and even stayed late to get me my new beautiful car. Thank you to Shayne Roberts who made it all happen along with Mike Castro, Adrian in sales who helped me find my new car, and Fred in financing!