Reviews
Write a reviewVery great sales men! Very awesome affordable prices!
We walked into the dealership we saw an ad online of an suv we admired and we drove down from Fresno they had the vehicle ready it was very clean and we test drove it fell in love however the price was out of our range on payments we almost walked away only because it was not on our budget but they worked out a deal in less than an hour we got our vehicle to the price we desired! Very fast and effeciant dealership we plan on purchasing in the future again thank you guys so much!
- Customer service 5.0
- Buying process —
- Quality of repair —
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- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
Easiest transaction ever!
This was my second time purchasing a car at this dealership and once again they absolutely took care of us. I went to several other dealerships because I didn't want to drive out to Visalia which is 45 mins out of the way for me and wished I hadn't wasted my time. Going to Visalia BMW is worth the drive. Ed was so helpful and easy going. It was a no stress easy transaction. Everyone is so nice and accommodating I plan on keeping my new car for awhile but I will definitely go back when the time comes again. The service department was also amazing with my first car. Thank you so much Ed and staff at BMW of Visalia
- Customer service 5.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
Good!
Very friendly and helpful! The owner went above and beyond to make the sale possible. I will definitely go back for my next BMW! Thanks!
- Customer service 5.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
Very pleasant
My sales rep shayne was very polite was very helpful and answered all of my questions. And still is willing to answer any questions after we purchased our vehicle.
- Customer service 5.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
Excellent Customer Service-->Dream Car
My family's experience at BMW of Visalia was exceptional. When we arrived, I was quickly greeted by the Manager, a very kind, down to earth and welcoming gentleman and asked what my needs/interests were in a car and was directed to various models to give me as many options. I test drove two cars with my family and loved how both drove. I was even given the option of a more practical option- purchasing/leasing one of the dealership loaner cars that had low mileage, a longer warranty, a significant discount and is a 2015. I received an excellent deal with the help of Shayne and the team. I have reasonable payments and I was able to trade in my previous leased VW. The team went above and beyond by calculating figures for two cars that were of interest to see which was the best deal for me and stayed long hours to be sure I left with my new car. I highly recommend BMW Visalia as they were understanding, caring and made my car shopping experience a positive one. I love my car and know I'll be well taken care of in future visits and maintenance of my car. Thank you BMW Visalia!
- Customer service 5.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
awesome service
I was very impressed by Ed and Rick's outstanding customer service skills. The transaction was quick and simple. Definitely would recommend Ed and BMW of Visalia
- Customer service 5.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
Great team and dealership.
Was able to trade in my 2012 3 series with high mileage for a brand new one hassle free. BMW Visalia has a great team and a wide selection. Had a great experience! 100% satisfied.
- Customer service 5.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
Thank you both so much for the kind words. It was a pleasure speaking with you both once again. Thank you for your multiple time business as well. Look forward to seeing you both again in a few years for the X series! Have a great evening.
Loving my first BMW
I'm so excited about my new BMW. Shayne Roberts was so helpful and has gone above and beyond to make my experience a great one!
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
Great customer service
Love my new BMW! Thanks to Shayne Roberts for providing excellent service and making the price even better! Definitely recommending BMW Visalia to any prospective buyer. Thanks again!
- Customer service 5.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
Great Salesman
Frank Acosta, you have to ask for Frank! Made our buying experience exceptional. Delivered the car as promised and the transaction was done in less than 30 minutes.
- Customer service 5.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car