BMW of Visalia

Not rated Dealerships need five reviews in the past 24 months before we can display a rating. (327 reviews)
Visit BMW of Visalia
Sales hours:
Service hours:
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Sales Service
Monday 9:00am–6:00pm 7:30am–5:30pm
Tuesday 9:00am–6:00pm 7:30am–5:30pm
Wednesday 9:00am–6:00pm 7:30am–5:30pm
Thursday 9:00am–6:00pm 7:30am–5:30pm
Friday 9:00am–6:00pm 7:30am–5:30pm
Saturday 11:00am–5:00pm Closed
Sunday Closed Closed
New (559) 827-4212 (559) 827-4212
Used (559) 697-0103 (559) 697-0103
Service (559) 302-9934 (559) 302-9934

Reviews

Not rated Dealerships need five reviews in the past 24 months before we can display a rating. (327 reviews)

A dealership's rating is based on all of their reviews, with more weight given to recent reviews.

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Excellent car leasing experience!

Shayne Roberts and his team were a pleasure to work with. Shayne is a skilled professional and made my BMW car leasing experience pleasant and effortless. I will definitely recommend Shayne and BMW of Visalia to my friends and acquaintences.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
9 people out of 9 found this review helpful.
Dealer response

Thank you for your kind word they are greatly appreciated. We strive to provide an effortless and top notch customer experience. Once again thank you for your kind words. Sincerely, Mike Castro-GM

Well versed, skillful professional. Great personality!

Excellent experience with salesman, Shayne Roberts of BMW of Visalia. Shayne is a skilled, well versed & helpful professional with an enjoyable personality and great character.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
13 people out of 13 found this review helpful.

Good experience

Good experience with Shayne. I enjoyed my experience and so far I'm enjoying my car. I did have an issue shortly after I purchased the car but staff was great to work with.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
14 people out of 14 found this review helpful.

Professional and Friendly

If you want a no nonsense experience and peace of mind knowing you got the best deal out there, then Visalia BMW is where you need to get your next car. Completely professional and honest.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
17 people out of 17 found this review helpful.

Used BMW Purchase

As a repeat BMW purchaser, I appreciate how their dealers always show class and attention to detail. I'm glad they could answer my questions and assist me with my purchase.

Rating breakdown (out of 5):
  • Customer service 4.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
17 people out of 17 found this review helpful.

Best car buying experience EVER!!!

My wife and I are probably a dealerships worst type of buyers; low credit score, negative equity in our trade-in, and low down payment. However, the great team at BMW of Visalia treated us as if we were going to buy a new vehicle with cash. They treated us with respect, courtesy, and like family. The longest portion spent in our car buying experience was removing our belongings from our trade in. These guys were amazing and made the car buying expierence enjoyable. Thank you Shanyne, Rick , Mike, and the rest of the BMW of Visalia .

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 4.0
  • Does recommend this dealer
  • Shopped for a new car
19 people out of 19 found this review helpful.

Worth the 3 hour drive

I live in the bay area, 200 miles away from Visalia. At first I wasn't sure about spending 3 hours driving there would be worth it, but Shayne Roberts was so responsive, honest and helpful with all my questions by phone, email or texts. After we talked for several days I decided to go there and get the car, and the experience was very good and smooth as expected. I'd definitely consider coming back for my next car.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
18 people out of 18 found this review helpful.

3 BMW's

We have purchased 3 BMW's from Sayne Roberts at Visalia BMW and would recommend Shayne and everyone at the dealership to anyone looking for a smooth and comfortable buying experience.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
20 people out of 20 found this review helpful.

Good experience

Kind and professional. I didnt feel like I was dealing with a bunch of dirt bags who are looking for ways to rip me off. I have had that in the past.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
21 people out of 21 found this review helpful.

Dream car

We really thanks Shayne sales rep, Vic finance & Ernie parts for helping us to get our dream car. Went smoothly & especially Shayne went extra mile to get this buying experience a good one for us. Will definitely come back to get our next BMW & recommend them to our family & friends.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
21 people out of 21 found this review helpful.