BMW of Visalia

Not rated Dealerships need five reviews in the past 24 months before we can display a rating. (327 reviews)
Visit BMW of Visalia
Sales hours: 9:00am to 6:00pm
Service hours: 7:30am to 5:30pm
View all hours
Sales Service
Monday 9:00am–6:00pm 7:30am–5:30pm
Tuesday 9:00am–6:00pm 7:30am–5:30pm
Wednesday 9:00am–6:00pm 7:30am–5:30pm
Thursday 9:00am–6:00pm 7:30am–5:30pm
Friday 9:00am–6:00pm 7:30am–5:30pm
Saturday 11:00am–5:00pm Closed
Sunday Closed Closed
New (559) 827-4212 (559) 827-4212
Used (559) 697-0103 (559) 697-0103
Service (559) 302-9934 (559) 302-9934

Reviews

Not rated Dealerships need five reviews in the past 24 months before we can display a rating. (327 reviews)

A dealership's rating is based on all of their reviews, with more weight given to recent reviews.

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Best car dealers I have met to this day.

Very professional from the beginning. Helped my mother and I find the right car very quickly. Character, comfort and service was perfect. Definitely, going back again when I get another car.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair 5.0
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
  • Did make a purchase
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The best BMW DEALER COSTUMER SERVICE EVER.!!!! 100% GOOD...

The best BMW DEALER COSTUMER SERVICE EVER.!!!! 100% GOOD !!!!! Thanks To Shayne Roberts / Brad Maples / Mike Castro. Thanks again! Ohhh and Thanks to MALLORY CAMPBELL

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
1 person out of 1 found this review helpful.

Great local BMW dealership

Last week I visited BMW of Visalia to purchase a used BMW. Ed Fuentes helped me choose the car and took the time to answer all of my questions concerning the vehicle. Ed was very knowledgable and did not rush the sales process. I am very happy with my purchase.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair 5.0
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
  • Did make a purchase
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Dealing with the sales staff at BMW of Visalia was an...

Dealing with the sales staff at BMW of Visalia was an awesome experience. It was apparent to us the general manager believes in customer service which is very refreshing. I highly recommend BMW of Visalia to anyone interested in purchasing new/used vehicle.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
1 person out of 1 found this review helpful.

Last week I was shopping for a used BMW 3 series. I had...

Last week I was shopping for a used BMW 3 series. I had previously purchased a used BMW from BMW of Visalia, so I decided to start there. Shane helped me pick a car, informed me about the features, etc. And Brad took care of the financial part of the purchase. They were both very helpful. I am very happy with my purchase.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
1 person out of 1 found this review helpful.

Brad and Shayne definitely worked their magic. Had very...

Brad and Shayne definitely worked their magic. Had very little credit history established, but they got me in a certified pre owned BMW with a great interest rate. They even knocked money off the price of the vehicle. If you are looking for a BMW dealer, look no further, I highly recommend this dealer. -Sean Proud owner of a 2008 335i

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
1 person out of 1 found this review helpful.

I have always dreamed of getting a BMW, I would describe...

I have always dreamed of getting a BMW, I would describe it as my "Dream Car." Finally life circumstances permitted myself to get one. I did some searching around, but NO ONE compared to BMW of Visalia, the customer service and overall professionalism and friendliness was superb. The salesman Shane was extremely helpful and very informational, he knew all the perks and extras the cars had. I was surprised when Mike Castro the manager even assisted, I felt really special throughout my entire visit. And my last encounter was with Brad, the finance man, he was Awesome, I got an excellent deal and he even hooked me up with rebates I had no idea about or even had to mention. He was the "icing on the cake" for my visit, as he finalized all of it. lastly Ed set up my satellite radio, and gavve me a tutorial. I have bought many cars and have never expreienced the level of customer service and most importantly friendliness and good ethical standards, especially for a car dealership, I recieved. I would definatly recommend this dealership to anyone, and am pleased to say I will be a life-long customer. Thanks Guys!!!

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
1 person out of 1 found this review helpful.

Outstanding service. Wasn't expecting to get a car next...

Outstanding service. Wasn't expecting to get a car next thing I know I was signing. Would definitely recommend Bmw of Visalia to anyone looking for a new vehicle.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
1 person out of 1 found this review helpful.

Great Buying Experience

I went to 3 different BMW dealerships in my search for an X5 and the experience I had working with Ed Visalia BMW was the best by far. He was very pleasant, knowledgeable, thorough, all without being pushy. I never felt like he was just trying to make a sale. Working with Ed was truly a uniquely enjoyable experience and I fully intend to go back to him in the future. I would highly recommend anyone looking for a BMW to give Ed a ring or at least shoot him an e-mail to see for yourself. He appreciated and respected my "let's get to the point with no games" attitude and was always honest and upfront. In addition to a great sales experience, working with the finance department was quick and easy. I was amazed at how quick and simple the process was. Ed has even agreed to come out to Fresno to pick up my car to take back to Visalia to apply a coating I purchased and has offered to take my vehicle to get the windows tinted the same weekend as well. The amazing thing is he offered to help me AFTER we had signed all the paperwork and was about to go on my way!! Purchasing from Visalia BMW was truly a wonderful experience all the way around. Class acts there to help in any way.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
  • Did make a purchase
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The Salesman & the manager did not pressure into...

The Salesman & the manager did not pressure into buying, shayne was very professional, buying my new X5 was very smooth and easy! Thanks a bunch.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.