BMW of Visalia

Shayne Roberts was very knowledgeable and went the extra mile to meet our needs. Shayne Roberts was very professional and friendly his customer skills were outstanding. I would recommend BMW of Visalia to all my friends.

I just bought a new 328 BMW and I couldn't be more pleased!!!!! I love the smooth ride, luxurious interior, and modern features. I was also happy with my experience at the dealership. The sales rep, Shayne, took his time and answered alll the questions or concerns I had. The follow-up attention I received after the purchase was also exemplary. A couple of days after the purchase they set up an appointment to fully detail the car and activate the satellite radio. The service was quick and they did a great job! They also encouraged me to call if I needed any assistance or had more questions. I would definitely recommend this car and dealership to anyone.

While shopping around for a BMW we came across their cars online. Made a detour and stopped in while traveling to Fresno from the Coast just to look around. Got great help from Ed Fuentes while looking about the lot. He was very well schooled on BMW's and his inventory. They gave us the opportunity to take a car to try for the rest of our trip to Fresno. We returned two days later and bought the car. Overall, a great buying experience. Love the car.

My initial contact with this dealership was with Mallory via online inquiries. Mallory was very prompt in responding, professional and friendly. She set up an appointment for me to go in to view the vehicle I was interested in. Once I made it to the dealership I dealt with Shayne. Shayne was also very professional but friendly and very helpful. He made my family and I feel welcome. Shayne was very knowledgeable about the vehicles and pointed out numerous items to me that I was not aware of. He made me like the vehicle even more than I already did. I then dealt with Brad regarding the financing. Brad too was very professional. He took the time to explain what he was doing while we were waiting for the paperwork. He went out of his way to make sure we were satisfied with our purchase. He was friendly and helpful and did not waste much of your time which was appreciated. I highly recommend this dealership. I drove almost 2 hours to buy my vehicle there and I would drive 2 hours again now that I know the high level of customer service they provided. Two thumbs up.

Salesman Eddie and Finance Manager Brad were extremely helpful in our BMW purchasing. We could not have asked for better service.

As soon as I walked in I knew this was the dealership I was purchasing my car in. Shane was very knowledgable with their cars and took all the time needed for me to choose the perfect car for my family and I . Mike the manager was very helpful. Shayne, Brad, and Mike all worked together to get the numbers in range of comfort for my family! Thank you Bmw of Visalia ! You guys are awesome !!!! - owner of a beautiful BMW 535i

They where fantastic went beyond my expectations. Highly recommended! They treated me with respect accommodated to my busy schedule and did everything possible to meet my needs. Thank you so much!

I had a great experience working with Ed and Brad. Ed was so knowledgeable about the car I purchased and Brad worked his magic in Finacing. I laughed and enjoyed myself the whole time. Totally Professional. 5 star service.

My experience with the guys at BMW Visalia was great. They were very knowledgeable about the car I was inquiring about and were not pushy like some of the other dealers I went to. I'm from LA and actually never went to Visalia. I knew enough about the car and after several conversations with Mike, Ed, and Mallory, I felt comfortable enough ordering the car for delivery based on what they were describing over the phone. Ed actually drove the car all the way to LA to my house! We signed papers at 9pm in the comfort of my living room. Now that's what I call service. I wish they were closer to me in LA as I wouldn't want to go anywhere else for anything BMW. But too bad I'm in LA! My wife and I are thoroughly enjoying our Z4!

Great dealership ! I had no credit and brad still managed to get me a 100$ payment on a brand new BMW x1! Best dealership ever!