BMW of Visalia

Staff was absolutely awesome! Helpful and very friendly. In and out, worked with what we wanted and got us a great price. Two thumbs up!

I just purchased a certified pre-owned BMW from Shayne and RC. Great guys to work with no high pressure to buy. Shayne really knows BMW's inside and out - very knowledgeable. He called me the day after I bought the car to check in with me to see if I had any questions or problems with car. It's those special touches that will bring me back to Visalia BMW. Brad worked the financial end and got me the payment I wanted with a low interet loan. I found all the staff at Visalia BMW to be friendly and very professional. I highly recommend Visalia BMW!!

From the very beginning we were met with the most respect and genuine professionalism I have EVER experienced while car shopping. Shayne was very knowledgeable and customer service oriented definitely NOT the stereotypical salesman. Brad made the most times painful experience of maneuvering through the scary world of finance a breeze and even gave some extremely valuable tips. When we came in to sign paperwork, they had a few other customers but Eddie made us feel right at home and while we waited gave us a little introduction on how to work all the gadgets in our new x5. THANK YOU BMW of Visalia!!

All staff I met was courteous and very friendly. BMW of Visalia's customer service solidified my choice for purchasing a new BMW. I am very happy with my vehicle and the dealership,

Right when i came to the lot shayne was there to help me get what i wanted and worked until i did now i have an excellent bmw

I just purchased a a certified preowned BMW for Shayne and Mike and had a great experience at BMW of Visalia. They were very professional and did not make me feel like I was being "sold". I would highly recommend purchasing a car from them.

Great experience! Shayne Robert helped me get the car I wanted for a great price. Everybody so nice and friendly. I would recommend to everbody!

Shayne (customer adviser) is very knowledgeable and he delivers the high level of professional service one would expect from a luxury brand like BMW. The finance officer (Brad) was a pleasure to work with and provided a low pressure environment. The sales manager (Mike) is extremely friendly and down-to-earth. Overall, the team at BMW Visalia made sure my purchase was an enjoyable experience.

My wife and I have been shopping online for some time and recently decided to take it to the next level. We decided to go test drive some used BMW's to see want my wife would like. For the last 20 years she has driven SUV's, so it was important for her to test drive several different models. I've owed several BMW's over the years and can't imagine owning anything other than a BMW. We showed up at BMW of Visalia and we were greeted by Ed Fuentes. Ed was very knowledable about the cars, professional and had a great sense of humor. I explained what we were looking for and he was very accommodating. We started off with both new and used 3 series and then graduated to the 5 series. My wife ended up falling in love with a 2010 528i M-Sport Sedan. We didn't purchase that day because I wanted to make sure that was really what my wife wanted. I received a follow up phone call a couple days later from Monique thanking us for visiting their dealership. A day later Ed had contacted me to see if we had any other questions and that the BMW that my wife liked was still availible. We went back then next weekend to drive the car again with the intention of purchasing. We were able to nogatiate terms with Ed and Brad the Finance Manager with no pressure. That was Saturday evening and Sunday's they are closed so we returned Monday night after work tho pick up the car after if had been properly detailed. The 528 was parked inside the building in the presentaion area shining under the lights. Ed did a fantastic job explaining and setting up the car for my wife. He went into detail how the operate the vehicle including setting up the driver's seat, cell phone, garage door, and even pre-setting my wife's favorite radio stations. I've bought many new cars, including BMWs, over the years but I never received the kind of customer service that we received from BMW of Visalia. If you're in the market for a sports sedan or coupe, I highly recommend visiting Ed Fuentes and making the extra effort to travel to BMW of Visalia. You won't be disappointed.

My first experience with BMW of Visalia was great! My initial contact was with Eddie. We had a nice easy talk about the z4 I was interested in. He was friendly and not pushy. I went back, a few days later, and met with Shayne. Shayne was extremely professional and very knowledgeable about the z4. With the help of Brad I was able to reach an excellent financial deal. Thanks to BMW of Visalia.