Reviews
Excellent service
I bought a used Mazda from this dealership and this was my first time buying a car. Everyone was very helpful and I felt comfortable at this dealership. The sales team and service team were very professional and kind. I am very happy with my purchase. I give this place two thumbs up!! ????
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
Easy, no games, and the car I wanted.
I worked with the internet team before arriving and both Brian and Chris were great. What they told me they had was exactly what they had when I showed up at the price we discussed. Very straightforward transaction and I will definitely buy from them again.
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
2016 Mazda3
This was my first experience with Mazda. Everything was done online and over the phone with Chris Bice. He gave me a fair deal for my cash offer for a 2016 Mazda3 I Sport sedan. Once everything was completed over the phone, I made my appointment to go pick up my new car. Chris had all of the paperwork ready and waiting for me when I arrive. It took a bit longer to get in and out but to zero fault of the staff, as it suddenly got busy with a flood of people. I was in no hurry. Chris was very attentive and helpful and although I had already test driven one in Brevard, he insisted I take another just to make sure the car was up to satisfaction and there were no second thoughts. Once the paperwork was completed, I went to see George. That one is a character. He is very professionally humorous and explains everything very well. After I was finished with George, I went to go get in my new baby. Chris made sure that my Bluetooth connected to my phone before we left, thank goodness because I probably would not have figured it out. I am very happy with my experience with Daytona Mazda and will return again if I ever need another Mazda and surely will refer others to Daytona Mazda. My baby is now 1 week old. Thank you Chris and George for a great experience!
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
Short & Sweet
My husband & I have been looking for the right vehicle for us, for the past month! We've dealt with some major jerk dealerships! My husband spent 30 minutes at Mazda before I got there, explaining exactly what we wanted! The moment I pulled into the parking lot they had the cars pulled up so I could look, test drive & select my favorite! Within minutes the choice was made to get our Mazda6 Grand Touring. I am so excited to be in my new car that I absolutely love & feel safe driving it! Thank you Daytona Mazda for making this a pain free experience!
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
What an Adventure
First let me say, I am NOT a fan of the Daytona Auto Mall. I've been to most of their dealerships and even purchased a vehicle from one of them. My wife's and my experience haven't been so good. So I was very extremely ambivalent about doing business with Daytona Mazda when my wife said she was interested in a CX-5. To start I e-mailed numerous Mazda dealers within the state looking for a very specific combination of features and Josh responded immediately saying he would look into what I needed. Other dealerships also responded and we decided to research them first. Most dealerships were great and friendly but at the last minute my wife changed to a very hard to find color / option combination (Grand Touring w/ Tech Package - Titanium Flash / Black Leather). We were told by two dealerships that we had been working with that there were none in the state and they couldn't help us. One even told us that they weren't legally allowed to sell Mazda CX-5's for about two weeks because of a recall - who does that?! Josh texted me one morning to find out if we were still interested in a Mazda CX-5. On a whim, I decided to come visit him to see if there was anything he could do. Immediately, Josh and Chris both started looking for my wife's requirements and within a few minutes they found exactly what we were looking for. Working the numbers is my least favorite part of a lease. Most dealerships want to hide all the figures to confuse the consumer. Not Daytona Mazda. We worked with both Anthony and Josh. Anthony printed out their sales sheet allowing me to see exactly what I was being charged for and exactly how the payment was created. Surprisingly the numbers added up perfectly - which, again, is highly unusual. Both Anthony and Josh were both VERY low pressure and respected our time while my wife and I made a decision. In the end, we both realized they were giving us a fair and honest deal. We did all our paperwork through George. He was quite the character. He entertained us with all of his travel stories while we signed paperwork. Unfortunately, now I think I'm going to have to take my wife to Honduras for a diving expedition... thanks a lot, George! In all seriousness, this process was smooth and as quick as the process can be. Because the vehicle was located at another dealership, it took a couple of days for delivery of the vehicle. There was a slight mix up during the process but both Chris Bice and Josh McMillin did an exceptional job keeping their cool and making things right. Usually the words honesty and integrity are only associated with car dealerships in advertisements but seem to lose their meaning when you're the customer. This was definitely not the case at Daytona Mazda. I'm very impressed and would highly recommend doing business with this dealership and especially Josh McMillin, Chris Bice and the rest of the team at Daytona Mazda. It's nice to do business with a local dealer again! Thank you!
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
Great experiance!
I purchased a 2016 Miata MX-5 from Daytona Mazda, doing the vast majority of the negotiations via email and text - as I preferred. Chris was responsive and informative, and worked around my rather hectic schedule. When I arrived to pick up the car, everything was as discussed and expected, and the entire staff was friendly, professional, and hellpful.
- Customer service 5.0
- Buying process 5.0
- Quality of repair —
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
- Did make a purchase
Great experience!
I purchased a 2016 Miata MX-5 from Daytona Mazda, doing the vast majority of the negotiations via email and text - as I preferred. Chris was responsive and informative, and worked around my rather hectic schedule. When I arrived to pick up the car, everything was as discussed and expected, and the entire staff was friendly, professional, and hellpful.
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
Randy is the best service Mgr. I have ever encountered
I am driving my 4th Mazda vehicle, Every time I visit the service center for oil changes mostly, Randy is so friendly yet professional every single time. I don't' even mind sitting and waiting in Mazda's service center lounge as it has fantastic amenities especially their specialty hot coffee machine.
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
So helpful
My husband and I were looking for a second car and we realized that we love our Mazda min-Suv so I ended up calling the dealership. I talked to Brian Ford and let him know what I was looking for, the minute we parked in the lot he had the car waiting. We fell in love with it when my husband took it for a test drive, it was a Mazda 2 even though it looks small the inside was roomy. He walked us through the paperwork and got us a good deal since we already own another Mazda. Even though it took most of the afternoon he made it easy for us to deal with everything we needed. It has only been a few days since we got it but it has really helped us.
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
Easy and enjoyable
Great sales team, knowledgeable and courteous. Found what I wanted at the price I wanted. No hassle negotiations. Car ready for pick up at my convenience.
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car