Daytona Mazda

We had a good experience however on the day we came to get the car it took along time for them to have it ready. Service was busy and my husband found a couple things that needed attention.

It was easy to make an appointment and they took my car on time. The service staff was professional and courteous - greeted me, explained estimate thoroughly, and explained final costs and repairs. The cost matched the estimate. The car was serviced within a reasonable amount of time which was explained up front.

Service advisor (Randy Hamel) was very professional and parts salesman very helpful. I had a slow leak which was repaired even my appointment was for only an oil change. Great service!

Super job Gentlemen! We had all of our research in order, and Brian and Chris sealed the deal by getting us precisely the model and color we wanted from another dealer! Believe the ratings - our experience was exactly what we see in the other reviews. Thank you Guys!

The idea of car buying seemed nerve-wracking but the friendly staff of Daytona Mazda treated me like family! When I drove onto the lot and met Brian Ford (yes, that's his real name) we instantly clicked. He showed me the car I was interested in and didn't try to sell me something I didn't need. His honesty coupled with the quality of the 2016 CX 5 reeled me in to sign the papers. The sales manager, Rob, really went above and beyond so that I could be behind the wheel of my new car, he offered me an amazing deal on my trade and Bernard in finance insisted on going the extra mile to get me at the monthly payment I wanted with added incentives. Leah, the secretary, is much more than just her job title, she was truly amazing and kept everything moving along smoothly. Then there was Dick, a car salesman/stand-up comedian (who probably wears many other hats) that had me nearly rolling around on the dealership floor. When we finished dotting the i's and crossing the t's I was almost sad that it was time to leave but when I drove away I had peace of mind knowing I made the right decision by purchasing my new vehicle at Daytona Mazda. If you're out car shopping there is only one place to go -- zoom zoom!

Just found out that the vehicle we traded was paid up until 3/24/16. We were told we had 3 payments left totaling $1050 when in fact there were only 2 payments left totaling $700. I thought there were some 'things' going on in the process but I didn't listen to my gut and I didn't check my records until I received this months invoice for the trade-in . Not very happy with the way this was handled and will be reflected in my comments to family and friends.

Best service department I've ever used! I have owned 15 vehicles in my lifetime so far. Mazda is the last brand for me! And the service department at Daytona Mazda, best ever!

My service request was explained in terms of certain repairs requiring further action. The time frame was explained clearly. I noted a significant improvement in driving experience after repair work was done.

I have to give Daytona Mazda an Excellent Overall Rating. From buying my Mazda 3 new in 2014, to every service since I have had an amazing experience. Sales and Finance was spot on to meet my needs and that was just super. But, my ongoing experience with the service department is so great. I am a high mileage driver and so I am in about every 12 weeks. The staff remembers my name each time, asks about me, my family, my car, my concerns. You read that right remembers me, appreciates me and my business. The car speaks for itself but this dealer and their staff, they have earned my business for life!

From the moment we walked in, we were treated with respect and honesty. Never was a time where they pressured us into something that didn't meet our needs or satisfaction. Overall it was a good experience and I Love Love my new Mazda 3 hatch!