Reviews
Great experience, maybe could have kept me a little more
Great experience, maybe could have kept me a little more informed on the progress of my repair.
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- Quality of repair —
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- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
We are delighted to hear about your great experience! Thank you for your honesty about the communication during your repair. We appreciate your feedback, and we hope to serve you again in the future! Customer Relations Manager customerservice@purdygroupusa.com
Clean and pleasant nice place to wait for my car to be
Clean and pleasant nice place to wait for my car to be serviced. Thank you
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- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
We greatly appreciate your positive feedback! Thank you for choosing us for your car service needs! Customer Relations Manager customerservice@purdygroupusa.com
This is such a great dealership with great and honest
This is such a great dealership with great and honest services l. Thank you for taking good care of my vehicle
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- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
We're happy to hear about your great experience with us! Thank you for your kind words! Customer Relations Manager customerservice@purdygroupusa.com
Carey always does a great job and keeps me updated and
Carey always does a great job and keeps me updated and explains the process. The service always goes smoothly and was able to be at an appointment on time.
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- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Thanks for sharing your experience with Carey! We appreciate your feedback and are glad to hear that the service went smoothly for you! Customer Relations Manager customerservice@purdygroupusa.com
Russel took great care of me yesterday, even though he is
Russel took great care of me yesterday, even though he is not my service tech. I thought I only needed to add air to my tire, but it turned out that I had a nail in the tire. I was on my way out of town and he took care of getting my tire replaced easily. I appreciate the time that he took to look at the coverage I had before the work was done. Thank you for your attention to my vehicle.
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- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Thank you for sharing your experience with us! We are glad to hear that Russel provided excellent care and efficiently resolved the issue with your tire. We appreciate your feedback! Customer Relations Manager customerservice@purdygroupusa.com
We always have a great experience with service on both
We always have a great experience with service on both our Toyota's. Ron Broesche is very helpful and knowledgeable.
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- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Your positive experience with our service team is greatly appreciated! Thank you for choosing us! Customer Relations Manager customerservice@purdygroupusa.com
Quick customer service and help diagnosing issues.
Quick customer service and help diagnosing issues. Showed care for malfunctioning issues with our new car. Informative
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- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
We greatly appreciate your positive feedback on our quick customer service and care for diagnosing issues with your new car. Thank you for sharing your experience with us! Customer Relations Manager customerservice@purdygroupusa.com
I was very pleased with the service and personal
I was very pleased with the service and personal experience I received from Carey Hausenfluck
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- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
We are thrilled to hear that you were pleased with our service! Thank you for choosing us! Customer Relations Manager customerservice@purdygroupusa.com
Thanks for great service on replacing my battery.
Thanks for great service on replacing my battery. Heather was very helpful. I appreciate her.
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- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Thank you for your positive feedback! We are lucky to have a customer like you! Customer Relations Manager customerservice@purdygroupusa.com
The service advisor, Russ was great and serious about his
The service advisor, Russ was great and serious about his job, but still very friendly. He was able to help me spread out the 100K mile service in batches so it fits my monthly budget. I am glad to be a Toyota BCS customer!
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- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
We're glad Russ was able to assist you with your service needs! Thank you for choosing us! Customer Relations Manager customerservice@purdygroupusa.com