Westside Lexus

(9,287 reviews)
Visit Westside Lexus
Sales hours: 9:00am to 7:00pm
Service hours: 7:00am to 7:00pm
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Sales Service
Monday 9:00am–7:30pm 7:00am–7:00pm
Tuesday 9:00am–7:30pm 7:00am–7:00pm
Wednesday 9:00am–7:30pm 7:00am–7:00pm
Thursday 9:00am–7:30pm 7:00am–7:00pm
Friday 9:00am–7:00pm 7:00am–7:00pm
Saturday 9:00am–6:00pm 8:00am–5:00pm
Sunday Closed Closed
2017 state dealer award
View 10 awards
2017 state dealer award
2025 consumer dealer award 2024 consumer dealer award 2023 consumer dealer award 2022 consumer dealer award 2021 consumer dealer award 2020 consumer dealer award 2017 consumer dealer award 2016 consumer dealer award 2015 consumer dealer award
New (832) 871-4803 (832) 871-4803
Used (832) 871-4740 (832) 871-4740
Service (281) 619-1716 (281) 619-1716

Reviews

(9,287 reviews)

A dealership's rating is based on all of their reviews, with more weight given to recent reviews. Includes reviews of Westside Lexus from DealerRater.

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Jeff and Marlene were very responsive and helpful in

Jeff and Marlene were very responsive and helpful in finding inventory when I needed to make a purchase.

Rating breakdown (out of 5):
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  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.
Dealer response

We're delighted to hear that Jeff and Marlene were able to assist you with your purchase at Westside Lexus. Thank you for sharing your positive experience!

Best of class facility and sales service!

Best of class facility and sales service! I visited multiple dealerships in my search for a new car and Westside beats them all.

Rating breakdown (out of 5):
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  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.
Dealer response

Thank you for the fantastic feedback! We're delighted to hear that Westside Lexus stood out during your car search. We appreciate your support and look forward to serving you again in the future!

Mr. Byers was very attentive to our needs, professional

Mr. Byers was very attentive to our needs, professional and proactive. Communicating the status of our vehicle's delivery and other aspects of the transaction. We closed on our vehicle yesterday and it went as smoothly as you've come to expect with a great dealership like Westside Lexus. My wife is extremely happy with her new GX550 and the whole process. Great service, great people and and an awesome transaction. Couldn't have asked for more.

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  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.
Dealer response

Sean, we're delighted to hear that Mr. Byers and the Westside Lexus team provided such a smooth experience for you and your wife! Enjoy the new Lexus GX 550, and thank you for choosing us!

Alex Owens was professional, knowledgeable and a good

Alex Owens was professional, knowledgeable and a good communicator. The entire process was a good experience. This is my first Lexus. I'm confident I made the best choice. It was a pleasure to work with Alex and I look forward to being a Westside Lexus customer.

Rating breakdown (out of 5):
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  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
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Dealer response

We're delighted to hear that Alex made your first Lexus experience a positive one here at Westside Lexus. Thank you for choosing us and welcome to the family!

Brooke was very professional and accommodating and made

Brooke was very professional and accommodating and made doing business with Westside Lexus a straightforward procedure.

Rating breakdown (out of 5):
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  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.
Dealer response

We're delighted to hear that Brooke made your experience at Westside Lexus smooth and professional. Thank you for sharing this feedback!

Excellent Homer and Mike are very professional and made

Excellent Homer and Mike are very professional and made the process seamless. Great guys to work with

Rating breakdown (out of 5):
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  • Overall experience 5.0
  • Does recommend this dealer
0 people out of 0 found this review helpful.
Dealer response

We're delighted to hear that Homer and Mike provided a seamless experience at Westside Lexus. Thank you for sharing your positive feedback, and we hope you're enjoying your new vehicle!

Mr. Milddleton and Mr. Thornton were super helpful

Mr. Milddleton and Mr. Thornton were super helpful through the whole process! Even with our previous vehicle purchase!

Rating breakdown (out of 5):
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  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.
Dealer response

We're delighted to hear that Mr. Middleton and Mr. Thornton provided such helpful service during your experience at Westside Lexus! Thank you for choosing us again, and we look forward to assisting with any future needs!

Jay Brown was a professional all the way through the

Jay Brown was a professional all the way through the process. Will use him again.

Rating breakdown (out of 5):
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  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
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Dealer response

Thank you for the shoutout to Jay! Our team at Westside Lexus is always here to help and we look forward to seeing you again.

We had a great experience with Westside Lexus.

We had a great experience with Westside Lexus. We purchased a GX550 last Friday. The primary driver of this feeling was Jay Brown. He is an incredibly confident , compassionate and comforting and effective sales rep. I can't express how impressive this man is. I think he has big potential in his future regardless of where he is. I suggest promoting this man to his potential , which to me is unlimited. Should you need more feedback, please let me know.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
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  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
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0 people out of 0 found this review helpful.
Dealer response

Braden, thank you for sharing your wonderful experience with Jay and the team at Westside Lexus! We're delighted to hear that he made such a positive impact on your purchase. Enjoy your new GX550!

John was awesome, he was able to show us multiple

John was awesome, he was able to show us multiple vehicles so it will be easier for us to decide one of our liking. Other staff members were also very helpful and courteous with respect to their part in this buying process.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.
Dealer response

We're delighted to hear that John and the team at Westside Lexus made your car-buying experience enjoyable. Thank you for sharing this positive feedback, and we hope you're loving your new vehicle!