Westside Lexus

(9,287 reviews)
Visit Westside Lexus
Sales hours: 9:00am to 7:30pm
Service hours: 7:00am to 7:00pm
View all hours
Sales Service
Monday 9:00am–7:30pm 7:00am–7:00pm
Tuesday 9:00am–7:30pm 7:00am–7:00pm
Wednesday 9:00am–7:30pm 7:00am–7:00pm
Thursday 9:00am–7:30pm 7:00am–7:00pm
Friday 9:00am–7:00pm 7:00am–7:00pm
Saturday 9:00am–6:00pm 8:00am–5:00pm
Sunday Closed Closed
2017 state dealer award
View 10 awards
2017 state dealer award
2025 consumer dealer award 2024 consumer dealer award 2023 consumer dealer award 2022 consumer dealer award 2021 consumer dealer award 2020 consumer dealer award 2017 consumer dealer award 2016 consumer dealer award 2015 consumer dealer award
New (832) 871-4803 (832) 871-4803
Used (832) 871-4740 (832) 871-4740
Service (281) 619-1716 (281) 619-1716

Reviews

(9,287 reviews)

A dealership's rating is based on all of their reviews, with more weight given to recent reviews. Includes reviews of Westside Lexus from DealerRater.

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The dealership is impressive in size, cleanliness and in

The dealership is impressive in size, cleanliness and in the quality of the people that I dealt with.

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  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
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Dealer response

Thank you for the positive feedback! We're delighted to hear that our Westside Lexus dealership made a great impression on you. We look forward to welcoming you back in the future!

Pleasure to work with in every department.

Pleasure to work with in every department. Joey Broussard was excellent in finding the right car for us.

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  • Overall experience 5.0
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Dealer response

Ann, it's awesome to hear that Joey and the team at Westside Lexus made your experience a pleasant one. Thank you for choosing us–enjoy the ride!

AJ was very helpful in the entire process of purchasing

AJ was very helpful in the entire process of purchasing our new car. The process went very smooth.

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  • Overall experience 5.0
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Dealer response

Thanks for the 5-star review of AJ. We hope to see you again at Westside Lexus!

It was a good experience with Westside Lexus team

It was a good experience with Westside Lexus team members. They are an amazing team and have a lots of choices compared to other dealerships. I am so happy with our new car - Lexus NX 350. Thank you Westside Lexus team members.

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  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.
Dealer response

We're delighted to hear that you had a great experience with the Westside Lexus team and are enjoying your new Lexus NX 350! Thank you for choosing us, and we hope to see you again in the future.

Daniel has always offered the highest level of customer

Daniel has always offered the highest level of customer service. I appreciate that I he has never kept me waiting, yet he takes time with his clients to make sure all questions are answered.

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  • Overall experience 5.0
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Dealer response

We're delighted to hear that Daniel consistently provides top-notch service at Westside Lexus. It's great knowing he values your time while ensuring all your questions are addressed. Thank you for sharing this feedback!

Thank you very much for your service.

Thank you very much for your service. He is very serious every time. See you next time

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  • Overall experience 5.0
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Dealer response

Thanks for the awesome review of Westside Lexus!

Friendly Efficient Fair Knowledgeable Prompt Beautif

Friendly Efficient Fair Knowledgeable Prompt Beautiful facility Easy transaction Professional salemen Ease of communication Not pushy

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  • Overall experience 4.0
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Dealer response

Thank you for highlighting the positive aspects of your experience with Westside Lexus! We're delighted to know that our team provided friendly and efficient service in a beautiful facility. We appreciate your feedback and look forward to serving you again!

John is great.

John is great. Makes the transaction very easy. He is very thorough in explaining the details and showing you all of the features of the vehicle.

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  • Overall experience 5.0
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Dealer response

We're delighted to hear that John made your experience at Westside Lexus smooth and informative. Thank you for sharing this feedback, and enjoy all the features of your new vehicle!

I am a repeat customer and have always had a pleasurable

I am a repeat customer and have always had a pleasurable experience with Westside. That said, this experience was even more pleasant because of Brooke M. She is very knowledgeable about the Lexus and did a great job of explaining everything. She kept me well informed on the status of my vehicle as we went through the process. Highly recommend Westside Lexus and Brooke is an excellent sales person.

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  • Overall experience 5.0
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Dealer response

Judith, we're delighted to hear that Brooke made your experience at Westside Lexus even more enjoyable this time around. Thank you for being a loyal customer and recommending us! We'll be sure to pass along your kind words to her.

Jay was easy to work with and very knowledgeable.

Jay was easy to work with and very knowledgeable. It made buying a Lexus an enjoyable process. He was always there with an answer to all questions and contacted me immediately.

Rating breakdown (out of 5):
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  • Overall experience 5.0
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Dealer response

Alice, we're delighted to hear that Jay made your experience at Westside Lexus enjoyable and informative. Thank you for sharing this positive feedback!