Westside Lexus

(9,287 reviews)
Visit Westside Lexus
Sales hours: 9:00am to 7:00pm
Service hours: 7:00am to 7:00pm
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Sales Service
Monday 9:00am–7:30pm 7:00am–7:00pm
Tuesday 9:00am–7:30pm 7:00am–7:00pm
Wednesday 9:00am–7:30pm 7:00am–7:00pm
Thursday 9:00am–7:30pm 7:00am–7:00pm
Friday 9:00am–7:00pm 7:00am–7:00pm
Saturday 9:00am–6:00pm 8:00am–5:00pm
Sunday Closed Closed
2017 state dealer award
View 10 awards
2017 state dealer award
2025 consumer dealer award 2024 consumer dealer award 2023 consumer dealer award 2022 consumer dealer award 2021 consumer dealer award 2020 consumer dealer award 2017 consumer dealer award 2016 consumer dealer award 2015 consumer dealer award
New (832) 871-4803 (832) 871-4803
Used (832) 871-4740 (832) 871-4740
Service (281) 619-1716 (281) 619-1716

Reviews

(9,287 reviews)

A dealership's rating is based on all of their reviews, with more weight given to recent reviews. Includes reviews of Westside Lexus from DealerRater.

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No hassle great customer service .

No hassle great customer service . Awesome timing very helpful to get a response when you need it

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  • Overall experience 5.0
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  • Shopped for a used car
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Dealer response

We appreciate the stellar review here at Westside Lexus!

Jessica Arevalo was a terrific partner for the purchase

Jessica Arevalo was a terrific partner for the purchase of my vehicle. Job well done.

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  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
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Dealer response

Tim, congrats on your new ride, and thank you for leaving Westside Lexus a five-star review! We are happy to hear that Jessica was excellent to work with.

Very professional and knowledgeable.

Very professional and knowledgeable. Leased my first car about 2005, bought a car in 2009 and cannot emphasize how easy it is to work with the personnel.

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  • Overall experience 5.0
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  • Shopped for a new car
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Dealer response

Thank you for your continued trust in Westside Lexus! We're delighted to hear that our team has consistently provided a professional and easy experience over the years. We look forward to assisting you with any future needs!

Everything was awesome!

Everything was awesome! Very happy with the experience BUT, need to connect to the Lexus app before leaving the dealership. Also, trying to figure out how to get remote start set up. On the app it says I have to pay for services pertaining to remote features and the is no car play! That was nice with my other vehicles.

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  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
0 people out of 0 found this review helpful.
Dealer response

Dennis, we're glad to hear you had an awesome experience at Westside Lexus! We appreciate your feedback and will make sure our team assists with the app connection and remote start setup. If there's anything else we can help with, please let us know!

Leased my first car many years ago and just purchased my

Leased my first car many years ago and just purchased my second car from them

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  • Overall experience 5.0
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  • Shopped for a new car
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Dealer response

Susan, your kind review warms our hearts! Thank you from the Westside Lexus Team.

I have been with Westside Lexus for service with Scott

I have been with Westside Lexus for service with Scott Bissonett since I bought my current Lexus 10 years ago with the help of Mike Nelson I am in the process of buying another Lexus and look forward to many more years at Westside Lexus!

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  • Overall experience 5.0
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Dealer response

Thank you for your loyalty to Westside Lexus over the years! We're delighted to hear about your positive experiences with Scott and Mike, and we look forward to continuing our relationship as you purchase another Lexus. Safe travels ahead!

I had a great experience with my first Lexus purchase.

I had a great experience with my first Lexus purchase. Shannon George was very helpful and patient in helping me find the right vehicle. He kept in constant communication with me which I really appreciated. He was very professional and made this a positive experience for me. I would recommend Westside Lexus and Shannon to everyone. Thank you, Shannon.

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  • Overall experience 5.0
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  • Shopped for a used car
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Dealer response

We're delighted to hear that Shannon made your first Lexus purchase a positive experience at Westside Lexus! Our team is committed to providing helpful and professional service, so it's great to know we hit the mark. Thank you for recommending us, Nancy!

Awesome experience at your dealership.

Awesome experience at your dealership. Merrell was very professional and sincere in his handling of my purchase. Everyone was do friendly and eager to help.

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  • Overall experience 5.0
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  • Shopped for a new car
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Dealer response

We're delighted to hear about your awesome experience with Merrell and the team at Westside Lexus. Thank you for sharing your feedback!

Excellent experience at Westside Lexus with my services!

Excellent experience at Westside Lexus with my services! Daniel Kang is always fast, friendly, and professional. It’s always a pleasure to have my car serviced with him. I highly recommend Daniel at Westside Lexus.

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  • Overall experience 5.0
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Dealer response

Thank you for sharing your excellent experience with Daniel and the team at Westside Lexus, Norma! We're delighted to know that his fast, friendly, and professional service keeps you coming back. We appreciate your recommendation!

I found Merrell very helpful in my purchase of a new

I found Merrell very helpful in my purchase of a new Lexus. He stepped to provide service when Mary Margaret was not available. We (my wife & I) love Westside. This is our fourth purchase from the dealership. Mary Margaret has always done a superb job for us. This is a our third purchase where she assisted in our buying selection

Rating breakdown (out of 5):
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  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.
Dealer response

Thank you for your continued loyalty to Westside Lexus, Allen! We're delighted to hear that Merrell and Mary Margaret have consistently provided excellent service during your visits. Enjoy the new Lexus, and we look forward to assisting with any future needs!