Reviews
Sales Consultant, Alex Winnicki, was very professional
Sales Consultant, Alex Winnicki, was very professional and helpful in getting me the perfect Lexus!
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- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
We are glad to hear that Alex helped you secure the perfect new Lexus. Thank you for trusting Westside Lexus with your business!
Everything was straight forward.
Everything was straight forward. No real surprises. Didn’t enjoy the warranty hard sell at end of pick up.
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- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
Harry, thank you for your feedback. We're glad to hear that most of the process was straightforward at Westside Lexus and appreciate your input on the warranty discussion. We'll use this information to improve our services!
Professional and did not oversell vehicle.
Professional and did not oversell vehicle. Tried to add-on warranty packages but did not pressure.
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- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
John, thank you for leaving Westside Lexus a five-star review! We are glad that our team was professional and ensured a smooth buying experience. Enjoy the ride!
Rafael was very helpful with the purchase of our new
Rafael was very helpful with the purchase of our new Lexus UX. He was patient and answered our questions with professionalism.
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- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
Mary, we're delighted to hear that Rafael provided such helpful and professional service during your purchase at Westside Lexus. Enjoy your new Lexus UX!
Rick Tatum has been working with us for months concerning
Rick Tatum has been working with us for months concerning a TX until we found a GX 550. Rick kept us informed as to the deliveries of the GX until we found the one we were looking for! Rick's professionalism and personal service made the process smooth and easy! We were so impressed with Rick, Westside and our new Lexus that my wife and I have placed another order for another GX 550!
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- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
It's fantastic to hear that Rick provided such excellent service and helped you find the perfect GX 550 at Westside Lexus! We appreciate your continued trust in us and look forward to assisting with your next order. Enjoy the new ride!
Doug Phillips was very professional and helpful.
Doug Phillips was very professional and helpful. The facility is beautiful. Enjoyed our purchase experience.
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- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
We're delighted to hear that Doug provided a professional and helpful experience at Westside Lexus. It's great to know you enjoyed the beautiful facility as well. Thank you for choosing us!
Great service from Doug.
Great service from Doug. Everything was quick and easy. He was very professional and thorough. Only negative is 4 days after pick up , the maintenance alert popped up and the car was in need of an oil change and break check. I feel like that should have been done prior to turning the car over. Especially since Westside Lexus had done all of the service for this car. Now I have to locate someone to check the breaks but at least an oil change would've been nice.
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- Overall experience 4.0
- Does recommend this dealer
- Shopped for a used car
Everyone was kind and knowledgeable.
Everyone was kind and knowledgeable. We weee quickly greeted and had a sales rep to us quickly. Clean facilities.
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- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
Rachel, thank you for sharing your experience with us at Westside Lexus! We're glad to hear our team provided prompt and friendly service. We hope to see you again soon!
Communicates well, responsive.
Communicates well, responsive. Service always timely. All personnel very professional and friendly. Use of loaner cars very helpful.
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- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
Thank you for highlighting the professionalism and efficiency of our team at Westside Lexus. We're glad to hear that our communication and loaner car service have been helpful during your visits!
I've purchased one and leased 3 vehicles from Westside
I've purchased one and leased 3 vehicles from Westside Lexus and I find them to be very upfront and honest in customer interactions. No game playing and no pressure sales.
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- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
Thank you for your continued trust in Westside Lexus! We're delighted to hear about your positive experiences with our team. Enjoy the ride and see you next time!