Reviews
After having an appointment i had to wait 2 hours and
After having an appointment i had to wait 2 hours and when Advisor told me i will bring the key inside it too another 30 minutes to pay and wait for them to bring my car
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- Overall experience 1.0
- Does not recommend this dealer
- Came in for service or repair
Hello Robert, My name is Art Whatley. I am the Service Director at Sterling McCall Toyota. I would like to speak to you about your experience but cannot locate you in our system under the name you have left on the review. Could you please contact me at 713-270-3924 to discuss?
Hannah in service is great.
Hannah in service is great. She treated me well, and I trust her to keep my cars in good condition as well as providing me detailed explantations as to what to expect. Thank you Hannah and Sterling McCall Toyota.
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- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Hello Laura, we are very happy we could provide you with a positive experience! If you have any further questions, please give us a call. We're always happy to help!
Thank you so much Mr Carlos and all other maintenance for
Thank you so much Mr Carlos and all other maintenance for your excellent service I really appreciate you all.
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- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Hello, we are very happy we could provide you with a positive experience! If you have any further questions, please give us a call. We're always happy to help!
Great service and friendly rep.
Great service and friendly rep. Who went out of his way to made a customer satisfied Thank u
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- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Hello, we really appreciate your feedback! If you have any further questions, please give us a call. We're always happy to help!
Good service and immediate attention.
Good service and immediate attention. Excellent listeners to problem with your vehicle and report to you what’s bean done.
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- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Hello, thank you; we appreciate your feedback! Please don't hesitate to reach out if there's anything additional we can do for you.
Very impressed.
Very impressed. I love the service rendered to me. I love the way the attendant and all those who handled my car. They were all professional and courteous.
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- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did make a purchase
Hi, we are very happy we could provide you with a positive experience! If you have any further questions, please don't hesitate to reach out!
Service was excellent and service tech was knowledgeable
Service was excellent and service tech was knowledgeable and answered my questions very well about the tire sensors that signal the tire pressure and how they function.
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- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did make a purchase
Hi Cheryl, we're happy to hear you had such a positive experience with our team! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!
I always enjoy going to this dealership.
I always enjoy going to this dealership. I bought my car here in 2018 and have it serviced here as well, regular maintenance and repairs. I have always felt that they’re honest and trustworthy, do good work and are very professional and polite. It’s also a very nice place to wait for your vehicle, many amenities.
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- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Hi, your wonderful feedback and rating mean a lot to us. If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!
Excellent dealership in Houston TX, employees are very
Excellent dealership in Houston TX, employees are very friendly to service customers. I strongly recommend people do business with this dealer.
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- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
Hi, we are very happy we could provide you with a positive experience! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!
Seems as though the problem has been misdiagnosed.
Seems as though the problem has been misdiagnosed. Car is still having the same problem I took it in for. Usually have quality work done but not this time.
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- Overall experience 3.0
- Does recommend this dealer
- Came in for service or repair
- Did make a purchase
Hello Michael, My name is Art Whatley and I am the Service Director at Sterling McCall Toyota. I apologize that you are still having the issue with your vehicle and would like to opportunity to make it right. I could not locate your contact information in or system with the name you had left on the review. Please contact me direct at 713-270-3924. Regards, Art Whatley Service Director