Classic Chevrolet

(771 reviews)
Visit Classic Chevrolet
Sales hours: 8:00am to 6:00pm
Service hours: 8:00am to 12:30pm
View all hours
Sales Service
Monday 8:00am–7:00pm 8:00am–6:30pm
Tuesday 8:00am–7:00pm 8:00am–6:30pm
Wednesday 8:00am–7:00pm 8:00am–6:30pm
Thursday 8:00am–7:00pm 8:00am–6:30pm
Friday 8:00am–7:00pm 8:00am–6:30pm
Saturday 8:00am–6:00pm 8:00am–12:30pm
Sunday Closed Closed
New (817) 912-5995 (817) 912-5995
Used (817) 601-9110 (817) 601-9110
Service (817) 778-8490 (817) 778-8490

Reviews

(771 reviews)

A dealership's rating is based on all of their reviews, with more weight given to recent reviews. Includes reviews of Classic Chevrolet from DealerRater.

Want to share your experience with this dealership?

Write a review

Chris was really cool.

Chris was really cool. Easy to talk with and patient with us. We had no intention of making a purchase on that day......but Chri made everything fall in place for us. The only negative we have is NOT about the dealership or it's staff......it's the lack of written instructions on various features of the vehicle. Even as of now......we still haven't figured out how to program the garage door opener and can't find easy to follow instructions. But we enjoied our experience at Classic of Grapevine. Thanks Chris and the Finance guy----R. Longley.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 4.0
  • Does recommend this dealer
  • Came in for service or repair
0 people out of 0 found this review helpful.

Kind helpful listens appreciate the prompt appointments

Kind helpful listens appreciate the prompt appointments and staff thank you for all that you do

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
Worked with:
0 people out of 0 found this review helpful.

Great vehicle experience from sale to service.

Great vehicle experience from sale to service. Would recommend giving them an opportunity to show their dealership experience if your buying, need service or have questions.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
Worked with:
0 people out of 0 found this review helpful.

I enjoyed the buying experience, especially dealing with

I enjoyed the buying experience, especially dealing with Austin, UNTIL I had to deal With finance. That person was rude, and berated my choices of financing (I obtained outside financing through my credit union) and for buying extended warranty through my credit union instead of him. I left there pissed off at his attitude when I should have been happy. Austin, my sales person, was excellent!!!

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
Worked with:
0 people out of 0 found this review helpful.

Austin made the car buying purchase extremely smooth.

Austin made the car buying purchase extremely smooth. Just had to tell him what I wanted and he did the rest.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
Worked with:
0 people out of 0 found this review helpful.

Our experience at Classic Chevrolet was excellent as

Our experience at Classic Chevrolet was excellent as always! We have purchased several vehicles here and are always well taken care of! Our Salesperson, Juan Tapia made the experience very pleasant and made sure we were satisfied with our decision!

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
0 people out of 0 found this review helpful.

Troy was knowledgeable about the truck and answered all

Troy was knowledgeable about the truck and answered all of our questions. He went out of his way to make us feel important and made the process of buying the truck easy. We would recommend him to anyone looking to buy a vehicle from Classic Chevrolet Pre-Owned Vehicles of Grapevine.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
Worked with:
0 people out of 0 found this review helpful.

Good inventory.

Good inventory. Finance/ Accounts department doesn't respond to your emails nor pick your calls.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 4.0
  • Does recommend this dealer
  • Came in for service or repair
0 people out of 0 found this review helpful.

This dealership is a disaster to deal with.

This dealership is a disaster to deal with. The sales person was rude, pushy and couldn't provide accurate information. Financing was upset because I wanted to use my credit union instead of their financing options and tried to push me to accept a higher interest rate. After numerous issues being brought up to their sales manager Hank, we came to a deal, then he text me back saying the vehicle was no longer available, after promising to hold it for me to get my financing information back from my credit union - all within 10 minutes. Buying a car is stressful enough, but then to work with a dealership like this made it even worse. Save yourself the headache and problems - find a different dealership!

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 1.0
  • Does not recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.

Josh Graff was terrific to work with.

Josh Graff was terrific to work with. The process was quick and efficient. The young lady who helped us complete the purchase was wonderful and very knowledgeable. The truck was ready to be picked up as scheduled and in good condition. We are satisfied with our purchase and service from all Classic Chevrolet team members that we encountered!!

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
Worked with:
0 people out of 0 found this review helpful.