Classic Chevrolet

(771 reviews)
Visit Classic Chevrolet
Sales hours: 8:00am to 6:00pm
Service hours: 8:00am to 12:30pm
View all hours
Sales Service
Monday 8:00am–7:00pm 8:00am–6:30pm
Tuesday 8:00am–7:00pm 8:00am–6:30pm
Wednesday 8:00am–7:00pm 8:00am–6:30pm
Thursday 8:00am–7:00pm 8:00am–6:30pm
Friday 8:00am–7:00pm 8:00am–6:30pm
Saturday 8:00am–6:00pm 8:00am–12:30pm
Sunday Closed Closed
New (817) 912-5995 (817) 912-5995
Used (817) 601-9110 (817) 601-9110
Service (817) 778-8490 (817) 778-8490

Reviews

(771 reviews)

A dealership's rating is based on all of their reviews, with more weight given to recent reviews. Includes reviews of Classic Chevrolet from DealerRater.

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Classic has an internet sales department for those of us

Classic has an internet sales department for those of us who follow up on a net search offer. Classic follows through with the best price I was able to glean from the web. Internet sales rep Mike Allen was outstanding in energy and commitment to give me the best deal possible and to make it happen right then. I drove away in the vehicle I wanted at the best price found anywhere on the web. Give them a try!

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.

Was referred to by Jerry Reynolds.

Was referred to by Jerry Reynolds. Chris did a great job!! Would refer to other folks. Made trade and purchase very easy.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
Worked with:
0 people out of 0 found this review helpful.

Micheal Allen is very nice salesman I will come back to

Micheal Allen is very nice salesman I will come back to him with my next vehicle best deal

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 4.0
  • Does recommend this dealer
  • Shopped for a new car
Worked with:
0 people out of 0 found this review helpful.

I originally filled out a contact us form on Cars.

I originally filled out a contact us form on Cars.com. The dealership reached out almost immediately. I had looked at 5 different Chevy Traverse offerings from four different dealers. Even though Classic reached out first, they were also the furtherest away from my location. I dealt with them by phone, the were very professional, knowledgeable and helpful. I ended up purchasing from another dealer through Cars.com, only because they were 50 miles closer to my location. However, once purchased, I wanted to decode the VIN number to know all about the originally installed bells and whistles (options) installed on my 2015 Traverse LT. I checked with the Honda dealer I purchased the Traverse from, no luck, I checked with a Chevy dealer across the highway from the Honda dealer, no luck. I reached out to Classic Chevrolet and they came through like the champions they are there. All my questions were answered, even though I had made my purchase elsewhere. Makes me think driving the additional 50 miles just might be worth it afterall on my next car purchase.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
0 people out of 0 found this review helpful.

After years of buying vehicles here I’m blown away by the

After years of buying vehicles here I’m blown away by the used car vibe now. I had an agreement on a trade and at the paperwork stage a new manager tried to lower the price by an additional 2k when I arrived at the used car lot. ’ve bought many cars from them and never will again.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 1.0
  • Does not recommend this dealer
  • Shopped for a used car
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0 people out of 0 found this review helpful.

Worst service ever!

If I could give this service department ZERO. Stars I would. No communication from the “service “ writer…they don’t know how to diagnose what is wrong with your vehicle and don’t have the technical skill to fix it. They can’t get parts and claim that Chevy does not support older vehicle service. Wasted thousands of dollars here. Please don’t do it. They honestly don’t give a flying “F” shame on them.

Rating breakdown (out of 5):
  • Customer service 1.0
  • Buying process
  • Quality of repair 1.0
  • Overall facilities 1.0
  • Overall experience 1.0
  • Does not recommend this dealer
  • Came in for service or repair
  • Did not make a purchase
Worked with:
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tanoble@cox.net

Marca Vanderdriff does not know customer service. She lies to customers. Does not know on how to call or text customers on the status of their cars.

Rating breakdown (out of 5):
  • Customer service 1.0
  • Buying process 1.0
  • Quality of repair
  • Overall facilities
  • Overall experience 1.0
  • Does not recommend this dealer
  • Came in for service or repair
  • Did make a purchase
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You can do better elsewhere

Bought a car there. I was given the Carfax and assured that all damages had been fixed from a minor accident. Also was told that it was given a pre sale inspection and tune up and everything was perfect. There is still damage to the bumper, quite noticable. There's also a crack in the windshield. The driver side sliding door was broken and I was told warranty will cover it but that's a 200 copay and it should have been fixed before it was sold. The oil, filter, and coolant were definitely not changed. The tires were not changed or aligned. The inside was surface clean but overall disgusting. There was food or vomit between the seats and on the third row carpet. Overall super disappointed

Rating breakdown (out of 5):
  • Customer service 1.0
  • Buying process 1.0
  • Quality of repair 1.0
  • Overall facilities 3.0
  • Overall experience 2.0
  • Does not recommend this dealer
  • Shopped for a used car
  • Did make a purchase
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Family owned - not corporate- excellent and dedicated

Family owned - not corporate- excellent and dedicated employees. No high pressure. It’s always a great experience buying a car here. 4 cars so far since 2018.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
0 people out of 0 found this review helpful.

Whitney never fails to meet and exceed our expectations.

Whitney never fails to meet and exceed our expectations. I give the dealership 5 stars for having such outstanding employees like Whitney

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
Worked with:
1 person out of 1 found this review helpful.