Reviews
Very clean nice service close to my home got the job done
Very clean nice service close to my home got the job done got God help
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
It's our pleasure to help! We appreciate you choosing us, and hope to see you again.
Really didn’t have a problem with the sales person.
Really didn’t have a problem with the sales person. You expect some half truths. The finance portion don’t let your guard down. After being told how bad your GMC may get after the three year warranty. Without quoting a price and without explaining your 250.00 deductible. He sells you a 7 year warranty. Without explaining that the average vehicle is driven 12,000 miles a year. Didn’t mention your extended warranty is only valid for 60,000 miles which makes your purchase only good for five years. Wher are the ethics in this sale. Nothing disclosed Then top that off with the fact nobody from the dealership will call u back. Makes Cochran 2023 ethics award meaningless. Could have been a much better. This practice boarders on fraudulent business practice
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 1.0
- Does not recommend this dealer
- Shopped for a new car
Thank you for taking the time to share your concerns with us. At this time the issue has been resolved, and the delay is with the warranty company in providing an updated contract. Please contact us directly to further discuss your concerns and any applicable updates to the process.
Had my truck there for an oil change and tire rotation.
Had my truck there for an oil change and tire rotation. Have an issue with the radio, part is on order. Also a warranty taken care of.
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
It's our pleasure to help! We look forward to seeing you again.
Look forward to continuing my relationship w the purchase
Look forward to continuing my relationship w the purchase of a new 2025 Sierra hopefully today!
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Thanks for the great review! We look forward to continuing our relationship as well. Enjoy your new truck!
Noah was BEYOND HELPFUL was on top of everything broke
Noah was BEYOND HELPFUL was on top of everything broke everything down, I got videos of my truck in the air showing me the leaks and then an estimate on the repairs and was right in the ball park. Best customer service.. and last go around here was great ..
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Thank you for taking the time to share your great experience with us! We're glad to hear you found our technician video to be especially helpful. Please let us know if you need anything else- we hope to see you again!
The Dealership was very clean and organized, and seemed
The Dealership was very clean and organized, and seemed to have a lot of automobiles in stocks and on the lot.
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
Did a good job on my son's vehicle which was brought in
Did a good job on my son's vehicle which was brought in for an oil change. Rotate tires and his state inspection. Car was scheduled for 9:30 and when he checked back at around 11:45 they were not done. He received a call around 2:45 that it was ready. Other than that great on checking and video presentations of the inspection. Great work by everyone.
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Thank you for taking the time to share your experience with us! We hope for the opportunity to serve you and your son again.
I always feel like I’m an important customer when I use
I always feel like I’m an important customer when I use Cochran GMC service. I go there for all service needs, including Oil changes and system issues. I never have to wait OMG!, and they are very good at communicating updates.
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Thank you for the glowing review! We appreciate you making us your service home, and truly value your loyalty. We look forward to welcoming you back for your next visit!
Great to work with.
Great to work with. Easy to schedule. Very helpful!!!nothing more to say!!! Don’t ask for explanations in a survey
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Thank you for the kind words! We hope to see you again.
It was a very smooth and professional experience!
It was a very smooth and professional experience! I will be going back in the future
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Thanks for the kind review! We look forward to welcoming you back for next visit.