#1 Cochran Buick GMC Robinson

(515 reviews)
Visit #1 Cochran Buick GMC Robinson
Sales hours: 9:00am to 6:00pm
Service hours: 7:30am to 6:00pm
View all hours
Sales Service
Monday 9:00am–7:00pm 7:30am–6:00pm
Tuesday 9:00am–7:00pm 7:30am–6:00pm
Wednesday 9:00am–7:00pm 7:30am–6:00pm
Thursday 9:00am–7:00pm 7:30am–6:00pm
Friday 9:00am–6:00pm 7:30am–6:00pm
Saturday 9:00am–5:00pm 8:00am–3:00pm
Sunday Closed Closed
New (412) 516-2652 (412) 516-2652
Used (412) 516-4006 (412) 516-4006
Service (412) 516-4012 (412) 516-4012

Reviews

(515 reviews)

A dealership's rating is based on all of their reviews, with more weight given to recent reviews.

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From the time of sale to now going on almost 5 years,

From the time of sale to now going on almost 5 years, I’ve never had one issue or problem with this dealership. Everyone has always been very pleasant and knowledgeable!

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
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Dealer response

Thank you for making us your home for all your vehicle needs! We value your continued loyalty, and look forward to serving you again.

Had vehicle serviced after windshield replacement and for

Had vehicle serviced after windshield replacement and for inspection, tire rotation etc. service completed on a prompt manner, however I will have to return to complete the emissions inspection as the battery must have been disconnected when replacing the windshield. Need to put miles on vehicle.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 4.0
  • Does recommend this dealer
  • Came in for service or repair
0 people out of 0 found this review helpful.
Dealer response

Thank you for sharing your experience with us! We look forward to getting you back on the road with all the service you need.

Conveniently located, friendly staff, capable technicians

Conveniently located, friendly staff, capable technicians all delivering a quality product and experience. Well done.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 4.0
  • Does recommend this dealer
  • Came in for service or repair
0 people out of 0 found this review helpful.
Dealer response

It's our pleasure to help! Please let us know if there's anything else we can do to assist- we hope to see you again.

They worked with me to make a descent deal.

They worked with me to make a descent deal. The staff is very nice and professional.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.
Dealer response

We're happy to help! Thank you for choosing to work with us. We hope you're enjoying your new car!

Great service.

Great service. Punctual. Staff was so friendly. Looked out for best value for me. Definitely great dealership

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
0 people out of 0 found this review helpful.
Dealer response

It's our pleasure to help! We appreciate you choosing us, and hope to see you again.

Tyrese was a very friendly, patient associate to work

Tyrese was a very friendly, patient associate to work with getting into my Buick envista!

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.
Dealer response

Thanks for sharing your great experience with us! We will be sure to pass along your praise to our team. Enjoy your new Envista!

Friendly, fast, and accomodating.

Friendly, fast, and accomodating. I showed up without my registration (don't ask) and the patiently and pleasantly waited for me to get everything together. Thank you

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
  • Did not make a purchase
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Dealer response

We're happy to help! Please let us know if there's anything else we can do to assist. We hope to see you again!

The service department basically doesn’t care to call you

The service department basically doesn’t care to call you back ever. I’ve tried to get in touch with them for 3 days and no response. This is in regards to a part that was ordered, I hope!

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 4.0
  • Does recommend this dealer
  • Came in for service or repair
0 people out of 0 found this review helpful.
Dealer response

Thank you for taking the time to share your feedback with us. We apologize for any difficulty you've had in reaching us. If further information or updates are still needed, please don't hesitate to reach out to our customer care team at feedback@cochran.com. We look forward to resolving!

Very pleased.

Very pleased. Got me right in was quick getting the oil changed. Have been going there for the past few years.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
0 people out of 0 found this review helpful.
Dealer response

It's our pleasure to help get you back on the road! We value your continued loyalty, and look forward to welcoming you back for your next visit.

Clean, nice waiting area, Joe, our sales person, was

Clean, nice waiting area, Joe, our sales person, was helpful and patience. Writing up the sale was somewhat confusing. Not knowing what we were signing. Did not see the repair area

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
0 people out of 0 found this review helpful.
Dealer response

Thank you for sharing your feedback with us! We apologize for any lack of clarity during the process, as we always aim for transparency of information. If you have any questions, please don't hesitate to reach out to us so that we can assist!