#1 Cochran Buick GMC Robinson

(515 reviews)
Visit #1 Cochran Buick GMC Robinson
Sales hours: 9:00am to 6:00pm
Service hours: 7:30am to 6:00pm
View all hours
Sales Service
Monday 9:00am–7:00pm 7:30am–6:00pm
Tuesday 9:00am–7:00pm 7:30am–6:00pm
Wednesday 9:00am–7:00pm 7:30am–6:00pm
Thursday 9:00am–7:00pm 7:30am–6:00pm
Friday 9:00am–6:00pm 7:30am–6:00pm
Saturday 9:00am–5:00pm 8:00am–3:00pm
Sunday Closed Closed
New (412) 516-2652 (412) 516-2652
Used (412) 516-4006 (412) 516-4006
Service (412) 516-4012 (412) 516-4012

Reviews

(515 reviews)

A dealership's rating is based on all of their reviews, with more weight given to recent reviews.

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We chose our vehicle after looking online and finding the

We chose our vehicle after looking online and finding the one we wanted. We contacted Cochran Buick who got us in touch with salesman Tom Ley. We made a deal over the phone and went in to pick up our vehicle. Tom was very helpful in securing the vehicle and helping with financing as well as getting acquainted with it. There is an ongoing issue with the vehicle and Tom has been very forthright in keeping us apprised of what is happening with the service. Overall, we are pleased with Tom‘s attentiveness, but not happy that the vehicle has been in the shop for 10 days.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.
Dealer response

Thank you for taking the time to share your experience with us! We're glad to hear that our team has provided outstanding service, and apologize for the inconvenience regarding your vehicle's repairs. We are working to resolve, and if there is anything further we can do to assist, our customer care team can also be reached at feedback@cochran.com.

Friendly competent service managers, very responsive in

Friendly competent service managers, very responsive in addition to communicating great via text on progress

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
0 people out of 0 found this review helpful.
Dealer response

It's our pleasure to help! Please let us know if you need anything else. We hope to see you again!

The tv show “the walking dead”, one of my favorite

The tv show “the walking dead”, one of my favorite characters was TYRESE, was really peeved what they killed him off, anyways, its also the name of my favorite car salesman- TYRESE at cochran buick in robinson twp. Over the last 35+ years, ive bought a bunch of cars, dealt with a bunch of sales people, They are usually all the same. 1st thing they wanna do is test drive. Its a brand new car, i know what its gonna drive like. Im always about the money. Lets talk deal and if numbers are right, ill buy it, if not i wont, test drive isnt going to make a difference. Not on a brand new car. Used, yes, not new ones. Most argue with me, ive even left a few places because they wouldnt budge. Well yesterday i did the same thing at COCHRAN BUICK, to my surprise, TYRESE, my sales guy, correction, my FAVORITE sales guy, was like “ great sounds good”. Wait, what? Seriously? No argument about a test drive? Im a very busy person, i dont like to waste time. If the money doesnt make sense to me, i know what i can afford, im not buying it. So we go sit at his desk, within 10 minutes we have a deal. AWESOME!!!! No games, no gimmicks, none of the old “ i gotta go ask my manager” crap that we all know was complete xx. Nope, none of that old xx here, it was the best, easiest, fastest car buying experience i ever had. I would absolutely recommend to anyone looking for a new car- go to cochran buick in robinson twp and ask for my man TYRESE, he will treat you with absolute respect and dignity!!! 10 outa 10 buddy!!!! YOU ROCK!!!

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.
Dealer response

Thank you for sharing your fantastic experience with our team! We’re thrilled to hear that Tyrese made your car buying process smooth and enjoyable. Our team strives to provide top-notch service without the usual hassle. Your recommendation means a lot to us—enjoy your new ride!

Thomas kept me in the loop each step of the way.

Thomas kept me in the loop each step of the way. Thank you! Great group to work with.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 4.0
  • Does recommend this dealer
  • Shopped for a used car
0 people out of 0 found this review helpful.
Dealer response

It's our pleasure to help! Please let us know if there's anything else we can do to assist. We appreciate you choosing us, and hope to see you again!

I needed state inspection but my original tires and

I needed state inspection but my original tires and battery needed replaced. the inspection went fine but needed to get tires and battery...Chrisy helped me minimize the cost...

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
0 people out of 0 found this review helpful.
Dealer response

It's our pleasure to help! Please let us know if there's anything else we can do to assist.

Christy took the time to personally assist me with my

Christy took the time to personally assist me with my necessary repairs and communicated with me every step of the way. Great experience!

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
0 people out of 0 found this review helpful.
Dealer response

We're happy to help! Please let us know if there's anything else we can do to assist. We hope to see you again!

Excellent experience-Bill went out of his way to find the

Excellent experience-Bill went out of his way to find the right car for purchase.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
0 people out of 0 found this review helpful.
Dealer response

It's our pleasure to help you find the perfect vehicle! Please let us know if there's anything else we can do to assist. We hope you're enjoying your new car!

Always find this dealership to be fair and easy to work

Always find this dealership to be fair and easy to work with. Have bought 2 vehicles here and would go back for the next one.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.
Dealer response

Thank you for the great review! We value your continued loyalty, and hope you're enjoying your newest vehicle.

Noah always takes good care of me.

Noah always takes good care of me. The dealership is always busy but the get my service done in a timely manner.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
0 people out of 0 found this review helpful.
Dealer response

Thank you for making us your service home! We're always happy to help, and look forward to serving you again.

Easy to deal with and accommodating, professional and

Easy to deal with and accommodating, professional and knowledgeable. Have me multiple options to choose from and explained the offers.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.
Dealer response

It's our pleasure to work with you! Please let us know if there's anything else we can do to assist.