Reviews
I had an amazing experience at Dennis Sneed Ford everyone...
I had an amazing experience at Dennis Sneed Ford everyone made it a welcoming first time experience and I would highly recommend them to my friends and family.
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
We are really happy that you had a great experience with us. We love assisting our customers and we look forward to assisting you in the future when you find yourself in need of another vehicle.. Thank you for the review.
Extremely friendly and knowledgeable what else do you...
Extremely friendly and knowledgeable what else do you want me to say. I’ve said it all in the first sentence. Knowledgeable and extreme friendly
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
We are so happy that you had a positive experience with Rich. Thank you again for your business and you review. We look forward to assisting you the next time that you decide to purchase a new or use vehicle.
My experience was great and my salesman Baron was very...
My experience was great and my salesman Baron was very informative and easy to work with. I will return and send friends and family your way
- Customer service 5.0
- Buying process —
- Quality of repair 4.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
Thank you for the review. We are very happy that you had a good experience here and that Baron was able to answer all your questions and get you into the car you were looking for.
They sell a lot of Ford buy backs and don’t disclose it...
They sell a lot of Ford buy backs and don’t disclose it unless you happen to catch it before purchasing. Ultimately not a huge deal to me, but the fact that they didn’t tell us or provide a warranty seemed sketchy to me. However the salesmen were very nice and overall our experience with the sales department was good. Our salesman was Baron and we liked him. However I wish he’d have told us that they were lemon Ford buybacks before we bought them. The service center, however, is very bad. They have the small town feel, and not a Ford dealership. I felt like I was taking it to “the guy down the road with a garage out back”. They seemed disorderly and unorganized. I took my truck in a little after a year form the purchase date, because the alarm kept going off at random times when the doors were locked. They “fixed” the door by spraying some lubricant on the door sensor. I didn’t have the truck home for a full 10 minutes before the alarm went off again. So now I’m out $140 (for the diagnostic and lubricant they sprayed on the door sensors), and my truck is still not fixed, and I can’t lock my doors. The entire process took a full week. Are they the worst Ford dealership out there? Probably not. Are they the best? Or even good enough that I’d shop there again and recommend them to friends? Not a chance.
- Customer service 3.0
- Buying process —
- Quality of repair 1.0
- Overall facilities —
- Overall experience 2.0
- Does not recommend this dealer
- Came in for service or repair
They treated me well. Very happy with the truck I bought....
They treated me well. Very happy with the truck I bought. I would go back again. Staff was friendly and knowledgeable. A good experience all the way around
- Customer service 5.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
We are very happy that you had such a positive experience at our dealership. Thank you for giving us the opportunity to sell you a vehicle and we look forward to assisting you the next time that you need a vehicle. Thank you for the review.
Thanks for making the buying process so simple, Rich! I...
Thanks for making the buying process so simple, Rich! I love my new vehicle! I spent very little time over the phone and in email. It was a 10/10 experience!
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
Happy that Rich provided you with an excellent shopping experience and that you are enjoying your new vehicle. Thank you for your review.
THIS IS FOR DAVE CAMPBELL !! HE IS VERY HELPFUL, FROM...
THIS IS FOR DAVE CAMPBELL !! HE IS VERY HELPFUL, FROM BEGINNING TO END DAVE ALWAYS ANSWERED MY QUESTIONS AND CONCERNS TO EARN HIM 5 OF OF 5 STAR RATING. HE IS PATIENT AND SINCERE. HE IS SOMEONE I WOULD DO BUSINESS AGAIN WITH.. THANK YOU DAVE AND KEEP UP YOUR GREAT WORK.
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
So happy that Dave provide such an outstanding experience. We look forward to serving you again the the future. Thank you for the review.
Dave was easy to work with. He was very patient in...
Dave was easy to work with. He was very patient in answering all of our questions. He also has an impressive amount of product knowledge, and no other dealer could beat the price we paid. So overall, a very good buying experience at Dennis Sneed Ford.
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
Glad to hear that Dave was knowledgeable about the products! Thank you for the review!
Experience was very good. Trade-in allowance was a bit...
Experience was very good. Trade-in allowance was a bit low, and the staff should have worn face masks. Otherwise, I would have rated as a five star transaction.
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities —
- Overall experience 4.0
- Does recommend this dealer
- Shopped for a new car
Thank you for the review!
I had an issue with a vehicle I had just purchased. A...
I had an issue with a vehicle I had just purchased. A dealership closer to me refused to honor the ford factory warranty, and the folks at Sneed did not hesitate to help me. They kept me up to date with the progress of the work being done. When I went to register the vehicle, I had forgotten to bring a piece of paperwork with me, and Austin was very prompt to email it to me. Would recommend them to anyone.
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
Happy to hear that every department was able to help you out. Thank you for the review!