Reviews
You would be crazy to visit another Ford dealership....
You would be crazy to visit another Ford dealership. You don’t just feel the pressure and arrogance here that I have felt at other dealerships.
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
We are so please that you enjoyed your shopping experience with Baron here at Dennis Sneed Ford. We strive for a friendly, family type atmosphere and are looking forward to assisting you again in the future. Thank you for your review.
I’m from Louisiana. I searched very long and hard for the...
I’m from Louisiana. I searched very long and hard for the perfect car. I found it at Dennis Sneed Ford. I contacted them and Mr. Baron Washington was my salesman. He was awesome from beginning to end. We worked the deal out over the phone. I left the next day on a 13 hour trip. When I arrived to the dealership, we received a warm welcome and started on the paperwork. I was able to be in and out within a hour or so. Everyone at the facility was great. All the personnel were very nice and friendly. I held conversations with just about everyone we encountered. It was very clean facility. I highly recommend Baron and this dealership if you want a great experience.
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
We are always happy to assist those from out of the area in finding the perfect vehicle. We are very happy that Baron was able to assist you and get you in and out as quickly as possible so that you can start enjoying that new vehicle. Thank you for the review and remember us next time you are in the market for a vehicle.
I have worked at a Ford dealership for 32 years and I...
I have worked at a Ford dealership for 32 years and I felt like the entire sales experience was so smooth and friendly. Much different then what I have witnessed at my own dealership. I highly recommend this dealership and specifically Dave Campbell my salesman. Thanks for and great deal and a great experience.
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
We are glad that Dave got you a great deal and made your purchasing experience smooth and enjoyable. We are always here to make the vehicle buying process fun and enjoyable. Thank you for the review and come back and see us again when you are ready to purchase another vehicle.
I really don't like writing but you've made it a...
I really don't like writing but you've made it a requirement. I came in, reps were friendly. Bought a used SUV. It was very quick and easy.
- Customer service 3.0
- Buying process —
- Quality of repair 3.0
- Overall facilities —
- Overall experience 4.0
- Does recommend this dealer
- Shopped for a used car
Thank you for writing a review for us. We are glad that your experience here was quick and easy.
Excellent customer service! Friendly and accommodating...
Excellent customer service! Friendly and accommodating from owner, finance, service, and sales staff. Salesman Rich went above and beyond expectations to make mine an enjoyable buying experience. I got a good deal on the vehicle I bought and received a fair trade value. Would highly recommend them!
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
We are very glad that Rich went above and beyond to make your buying experience enjoyable. Everyone at Dennis Sneed Ford strives to make the vehicle buying process as quick and enjoyable as possible. Thank you for your review and we look forward to assisting you again in the future.
Good pricing but poor attempt to satisfy me as a customer...
Good pricing but poor attempt to satisfy me as a customer with a legitimate complaint about damage to my new $50K plus Mustang caused by an employee removing the dealer sticker. I purchased the car from 1,000 miles away sight unseen except for the dealer photos. I asked the salesperson to please remove the dealer sticker from the rear of the car. I assumed the person would apply heat and simply peal off the sticker. Unfortunately the person scraped off the sticker resulting in scratching the rear truck lid panel surface. I realized the damage after the car was delivered to my residence. The salesperson agreed to reimburse me for the $94 my local body man attempted to unsuccessfully fix the problem. The scratches could not be removed. The sales person and dealership refused to offer any further assistance to remedy the situation. So very disappointed.
- Customer service 1.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 1.0
- Does not recommend this dealer
- Shopped for a new car
Our salesman Rich Sousa was polite, efficient, and...
Our salesman Rich Sousa was polite, efficient, and straight to the point. He made the buying process smooth and did not at all pressure us.
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
We are very happy that Rich was able to make the buying process so efficient and positive. Thank you for your review and we look forward to serving you again in the future.
Odometer inspection should have been done by dealer since...
Odometer inspection should have been done by dealer since the service is offered. Now I have to make an appointment to have it done. A
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 3.0
- Does recommend this dealer
- Shopped for a used car
They had the vehicle that I was interested in. We worked...
They had the vehicle that I was interested in. We worked out a great deal! Very good service, very nice people to work with. Enjoy doing business with you.
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
Thank you for the review. We were very happy to assist you in the purchase of your new vehicle and would be delighted to assist you again in the future.
Rich was great to work with! He was very honest about...
Rich was great to work with! He was very honest about the vehicle and when it arrived the vehicle was exactly what he said it would be. Very enjoyable experience
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
We are very happy that Rich provided you with such a great experience. Thank you for the review and remember to check back with Rich when you are in the market for another vehicle. We would love to assist you again.