Reviews
They pay you for a 5 star rating
I did buy a car here but they tell you, send you an email and a card to let you know if you bring in your 5 star rating of them you get a free oil change. Since I always appreciate people ratings - now all 5 stars are suspect. I can not trust them. Why are they buying ratings? I also did not like that they didn't let me know until after the deal that the car only had only one key and no manual. Not to mention the dead headlight and battery in the first week - and this is a certified pre own 2014 vehicle.
- Customer service 2.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 1.0
- Does not recommend this dealer
- Shopped for a used car
Nancy H
Brandon Woodson is the most respectful sales person I have ever met. Very knowledgeable. The time we spent with him and the other team members was a great car buying experience. Brandon worked with us to meet our budget on the vehicle that we purchased. Great job Brandon???
- Customer service 5.0
- Buying process 5.0
- Quality of repair —
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
- Did make a purchase
Luv my new juke!
Recently bought a new juke at abeloff. My salesman was Brandon Woodson. He's great! Made me feel at ease from my first contact with him to the final purchase. He was very easy to talk to and was so patient throughout the process. I would highly recommend him and abeloff nissan.
- Customer service 5.0
- Buying process 4.0
- Quality of repair —
- Overall facilities 5.0
- Overall experience 4.0
- Does recommend this dealer
- Shopped for a new car
- Did make a purchase
Highly Recommended
Mark Singleton and his coworkers made our experience simple. They were friendly and easy to work with. Everything was explained clearly and was ready for us when we arrived. This is the 2nd car we've bought and leased and highly recommend them.
- Customer service 5.0
- Buying process 5.0
- Quality of repair —
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
- Did make a purchase
Womp womp
Couldn't even get anyone to come outside to help! Slow Friday afternoon, wanted to look at new Rogue's.
- Customer service 1.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 1.0
- Does not recommend this dealer
- Shopped for a new car
- Did not make a purchase
Worst experience ever!
I have never experienced worse service or treatment from a car dealership in my life. Where do I start? So first Brian the sales guy reviewed the car with me, I was interested in financing it, he talked me into leasing. We went inside to crunch numbers... The finance manager Omir comes out to toot his own horn saying "don't worry, one of the reasons they hired me is because I have great negotiating skills". "I'm trying to get you a deal close to what you're looking for". After hours of waiting...I asked Brian what was taking so long and he said that the finance manager was in negotiations. I specifically asked Brian if these "negotiations" would lead to several hard hits on my credit report, he assured me that the negotiation was with ONE bank but he just needed to get the right person from the bank on the line. Needless to say, I have 6-8 inquiries on my report from these guys. Not only that.. The car I looked at had a $38000 tag on it, but a week or so later I received rejection letters from 3 banks stating that I had requested $44000 in auto financing. I have called the finance manager several times and left several messages and still haven't heard from him. It's been three weeks now. Whenever I call and ask for the finance manager, the receptionist said he was in his office with customers but then I talk to Brian who says he's not in today, he's been out for family emergency. WTH! I am contacting the BBB on Abeloff. Completely ridiculous. I drove an hour there for squat.
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 1.0
- Does not recommend this dealer
- Shopped for a new car
Awful Experience .... Talked Over, Ignored, Not Listened To
The purpose of speak with James at Abeloff was to talk about the "offer" they were giving for my wife's Altima. James went off the rails and instead of paying attention to the info my father-in-law gave him and I cogently outlined in my voicemail and my over the phone, it didn't matter to him. He continued to say that we had to come to the dealership, which is no small task given that my in-laws, myself, and my wife had to sync up and be there and we all work in different areas and states. He was not listening to anything I said, continued to avoid telling me anything about the car, and did nothing buy talk over me and tell me that I had to come in b/c the deals were expiring. That's all I got ... the call ended with him telling me "I don't have to tell you anything."
- Customer service 1.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 1.0
- Does not recommend this dealer
- Shopped for a new car
They are a team of liars
I bought a Nissan Pathfinder 3 months ago, I just took it for oil change to find out I need new tires, rotors and pads. How can a new car needs all those things after 3000 miles. Anyways the guy in service promised to call me at the end of the week. It's Saturday and I still haven't hear from them. Obviously they are liars. Tristan was the guy who lie to my face and told me the car was in great shape.
- Customer service 1.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 1.0
- Does not recommend this dealer
- Came in for service or repair
Excellent
Service was wonderful. All.employees from service parts, sales, financing were very knowledgeable and informative. It was a pleasant experience being my first time at the nissan dealership
- Customer service 5.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
great service
Went to finance my first car and everything went smooth as ever! Ramon was my sales rep and he was awsome!!! so in love with my car! i recommend this place to everyone!
- Customer service 5.0
- Buying process 5.0
- Quality of repair 5.0
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
- Did make a purchase