Reviews
Melvin was great to work with, and helped make my buying
Melvin was great to work with, and helped make my buying experience a great and stress free process
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- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
Dustin, Thanks for sharing about your experience with Toyota of Rockwall. Melvin and our team appreciate your business and hope to see you again soon!
The staff here especially PJ is really friendly and
The staff here especially PJ is really friendly and helpful. towards getting my desired car.
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- Overall experience 4.0
- Does recommend this dealer
- Shopped for a used car
Thank you so much for taking the time to share your feedback with us. We are delighted to learn about your positive experience! If there is anything else PJ and our team can do to assist you, please do not hesitate to let us know. We are always happy to help!
From the moment I walked in I was immediately greeted and
From the moment I walked in I was immediately greeted and saw the salesman Russ I had been dealing with by text. The whole buying process was quick and simple. Definitely recommend this dealership.
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- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
It's fantastic to hear that Russell provided you with great customer service while assisting you! We truly appreciate the opportunity to do business with you. Thanks for choosing Toyota of Rockwall!
Ameer was beyond helpful!
Ameer was beyond helpful! Everyone was so kind and made it a very pleasant experience!
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- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
Candace, Thanks for your feedback on your recent visit to Toyota of Rockwall. It's great to hear that Ameer and Maria could assist you and that you had such a positive experience.
Russell was great!
Russell was great! On our first appointment, we test-drove several different vehicles, and it was instrumental in helping me narrow down my decision. I chose a 2025 ICE FWD RAV4 and am very happy with it! Russell was very thorough in explaining all of the features of the vehicle and its infotainment system. I financed the car through Toyota, and Marco was very knowledgeable and answered my questions. The dealership itself is clean and has a friendly atmosphere.
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- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
KJ, Thank you! It has been a pleasure serving you. Quality customer service is always our number one priority, and we're happy to hear that Russell and Marco met your expectations. Congratulations on your new 2025 RAV4! Thank you again for choosing Toyota of Rockwall. We look forward to having you as one of our valued customers for many more years!
Service is always great.
Service is always great. Everyone was helpful and informative. Maintenance department and parts department have always been courteous. Ready to assist with any problem.
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- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Thank you for your business and this Service review. We're happy to hear our team was able to serve you and demonstrate our commitment to great service. If there is anything we can assist you with in the future, please let us know.
Vanessa, Simone, and Marco were great and made the
Vanessa, Simone, and Marco were great and made the purchase experience a good one. Thanks!
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- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
Thank you for your very kind review. We strive to make sure that all of our customers leave happy, and it's great to hear about your excellent experience working with Simone, Vanessa, Marco, and our team here at Toyota of Rockwall.
Fast, competent and professional.
Fast, competent and professional. My over all experience was good. I wish they would bring back a complementary car wash.
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- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did not make a purchase
Thank you so much for your excellent review, Joe! We are so glad that we had the opportunity to work with you, and we are thrilled that you found your experience with us here at Toyota of Rockwall to be a positive one. Please don't hesitate to reach out if you need anything else.
It was the best auto shopping experience I’ve had in 10
It was the best auto shopping experience I’ve had in 10 years. It’s so refreshing to do business with Toyota of Rockwall. Russell And team were so gracious and transparent. Best ever. So excited for my Toyota experience.
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- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
Thank you, Patrick! We appreciate your business and look forward to helping you with any questions or future vehicle needs. Thank you for choosing Toyota of Rockwall.
Schedule appointment.
Schedule appointment. Suppose to take 1 hour. Took over 3 hours and was just a tire rotation.
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- Overall experience 1.0
- Does not recommend this dealer
- Came in for service or repair
Thank you for bringing this to our attention, and we'd like to learn more about your experience. If you'd be willing to provide more information about your visit, please send us a message with your contact information so that we can reach out. Our goal is to make sure everyone who visits the dealership has a top-notch experience. We're sorry that we didn't meet that goal in this case and we'd love the opportunity to get more details to see if we can turn this situation around for you.