Reviews
Very accommodating with paying over the phone to get in
Very accommodating with paying over the phone to get in and out quickly in a busy day and having vehicle ready to go!
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- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Thank you for your fantastic review! We’re thrilled to hear that our team at West Side GM of Berlin was able to accommodate your needs and have your vehicle ready for you. We appreciate your feedback and look forward to assisting you again in the future! West Side GM Team (920) 361-5100
Quality work.
Quality work. Good communication. Friendly staff.When I needed an appointment to fix something, efforts were made to get me in where possible
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- Overall experience 4.0
- Does recommend this dealer
- Came in for service or repair
Thank you for your review! We appreciate your kind words about the quality of work and communication at West Side GM of Berlin. It's great to hear that our staff made an effort to accommodate your appointment needs. If you have any further questions or need assistance, please don’t hesitate to reach out. We look forward to seeing you again! West Side GM Team (920) 361-5100
Helpful staff, clean waiting area.
Helpful staff, clean waiting area. Answered any questions I had and provided the service need for my car.
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- Quality of repair —
- Overall facilities —
- Overall experience 4.0
- Does recommend this dealer
- Came in for service or repair
Thank you for your review! We're glad to hear that you found our staff helpful and appreciated our clean waiting area. It's our goal at West Side GM of Berlin to ensure all your questions are answered and that your vehicle receives the service it needs. We look forward to assisting you again in the future! West Side GM Team (920) 361-5100
Favorite place to take my vehicle.
Favorite place to take my vehicle. Great service and friendly people Answer all my questions.
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- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Thank you for your wonderful review! We truly appreciate your kind words about the service at West Side GM of Berlin and our friendly team. It's great to know that we were able to answer all your questions. We look forward to welcoming you back for your next visit! West Side GM Team (920) 361-5100
Everyone at the dealership was helpful and friendly.
Everyone at the dealership was helpful and friendly. I had an enjoyable buying experience there
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- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Thank you for your kind words! We're thrilled to hear that you had an enjoyable buying experience at West Side GM of Berlin. Our team prides itself on being helpful and friendly, and we appreciate you taking the time to share your thoughts. We look forward to seeing you again soon! West Side GM Team (920) 361-5100
West Side is the only shop I will take my vehicle to.
West Side is the only shop I will take my vehicle to. Thank you so much for the assistance in getting my vehicle taken care of!
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- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Thank you for your kind words, Julia! We're thrilled to hear that West Side GM of Berlin is your go-to shop for your vehicle. We appreciate your trust in us and are glad we could assist you in taking care of your vehicle. We look forward to seeing you again! West Side GM Team (920) 361-5100
Jeff was Awesome.
Jeff was Awesome.... listened to me & got me setup.. good representative for your company. Called me to offer me an early appointment... worked perfectly
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- Quality of repair —
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- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Thank you for your fantastic review! We're thrilled to hear that you had an awesome experience with our representative. At West Side GM of Berlin, we pride ourselves on attentive service, and it's great to know that Jeff listened to your needs and helped you get set up perfectly. We appreciate your feedback and hope to see you again soon! West Side GM Team (920) 361-5100
Jeff LISTENED!
Jeff LISTENED! He also warned me about a possible oil leak.... Great job by the whole Team! Keep it Up!
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- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Thank you! We appreciate your kind words about our team at West Side GM of Berlin. It’s wonderful to hear that Jeff listened to your concerns and provided you with valuable information. We strive to deliver excellent service, and your feedback motivates us to keep it up! We look forward to seeing you again soon! West Side GM Team (920) 361-5100
I have purchased many vehicles from West Side GM!
I have purchased many vehicles from West Side GM! I have always dealt with Diane! Always a great and fair deal! Thank-you!!
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- Overall experience 1.0
- Does recommend this dealer
- Shopped for a used car
Thank you so much for your wonderful review! We truly appreciate your loyalty to West Side GM of Berlin and are thrilled to hear that you've consistently had great experiences with Diane. It’s always our goal to provide fair deals and excellent service. We look forward to seeing you again for your next vehicle! West Side GM Team (920) 361-5100
They have always provided great service.
They have always provided great service. They go over options before doing the work. Their staff is friendly and professional.
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- Quality of repair —
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- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Thank you for your kind words! We appreciate you taking the time to share your positive experience with us at West Side GM of Berlin. It's great to hear that you found our service thorough and our staff friendly and professional. We look forward to serving you again in the future! West Side GM Team (920) 361-5100