Reviews
My experience was wonderful!
My experience was wonderful! The staff are very friendly and efficient. When I called for service, they scheduled me for the next day.
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- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Hello, we set high expectations for ourselves so it’s gratifying to hear you had a great experience with us. As one of our valued customers, we want to sincerely thank you for your business and we hope to see you here again down the road!
It is always a pleasure working with Humberto.
It is always a pleasure working with Humberto. He knows his cars, and reviews serivce provided.
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- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Hi, we're happy you found our staff to be so supportive during your experience here at BMW of Tucson. Don't hesitate to call us if you ever need anything. Be safe on the road!
Mr. Taylor was knowledgeable, sincere, and low pressure
Mr. Taylor was knowledgeable, sincere, and low pressure in his approach to the sale. In the course of the transaction we met Mr. William Murphy, Sales Manager, and Mr. Gordon Giacomazzi, General Manager, who were also very sincere, professional and helpful. I will purchase from Mr. Taylor again.
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- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
Hi Dennis, our Staff is dedicated to providing all our guests with outstanding customer service and quality work you can trust! Don't hesitate to call us if you ever need anything. Be safe on the road!
The service personnel were honest and sale push.
The service personnel were honest and sale push. Service completed on time. I recommend the dealer. Thank
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- Overall experience 4.0
- Does recommend this dealer
- Came in for service or repair
Hi, thank you for your positive review. We're happy to have been of service to you. We appreciate your recommendation of BMW of Tucson and we hope to be of service again in the future.
BMW of Tucson worked with us on the payment side like
BMW of Tucson worked with us on the payment side like they really wanted our business. So they got it!
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- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
Hi Kateh, thank you so much for the positive review! As one of our valued customers, we want to sincerely thank you for your business and we hope to see you here again down the road!
while shopping for a new vehicle the staff was extremely
while shopping for a new vehicle the staff was extremely professional and I felt absolutely no pressure. Financed in house and I am satisfied with the experience.
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- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
Hi, we strive for 100% satisfaction, and it is great to see you had such a positive experience at BMW of Tucson. Don't hesitate to call us if you ever need anything. Be safe on the road!
Good job on changing the oil on my car… issue is with no
Good job on changing the oil on my car… issue is with no car loaner!
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- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Hi, thank you for taking the time to leave us feedback. If you are willing, please call our General Manager at (520) 549-2167 for further assistance with moving forward. Thank you for leaving your feedback, and we hope to hear from you in the future.
Great service and love the free ice cream.
Great service and love the free ice cream. Patrick and Usher did a great job. Very knowlegeble
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- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
Hi, we set high expectations for ourselves so it’s gratifying to hear you had a great experience with us. Don't hesitate to call us if you ever need anything. Be safe on the road!
Consistent reliability of personnel: service advisors
Consistent reliability of personnel: service advisors always understand my issues, they clarify my questions and provide quality service, with no up selling.
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- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Hi, thank you for your kind review; we are happy to pass along your comments to the team here at BMW of Tucson! Don't hesitate to call us if you ever need anything. Be safe on the road!
The entire service experience was perfect.
The entire service experience was perfect. Scheduling did a great job. Oil change was done efficiently and I appreciate the fact that I was sent a coupon for the service. Ryan, the service manager couldn’t have been more cordial and professional!
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- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Hello, we set high expectations for ourselves so it’s gratifying to hear you had a great experience with us. If you have any further questions, please give us a call. We're always happy to help!