Reviews
Respectful
Joseph has been very respectful from the beginning. He is easy to talk to and makes sure the requested work gets completed! I have been to this service department and have not had that same respect before.
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Thank you for the 5 star rating. If I can be of any further assistance please don't hesitate to contact me. Tommy Farruggio Guest Experience Manager, thomas.farruggio@ferman.com Office: (813) 623-2411 Ext. 4235 Direct: (813) 431-9256
Very Helpful
Christopher Butler, the salesman was extremely helpful along with the rest of the team. Got me in and out in no time. Great team thank you for your assistance.
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
Thank you for the 5 star rating. If I can be of any further assistance please don't hesitate to contact me. Tommy Farruggio Guest Experience Manager, thomas.farruggio@ferman.com Office: (813) 623-2411 Ext. 4235 Direct: (813) 431-9256
Absolute Best Dealership and Service Dept Around
Sam in service is exceptional. He is very proficient, professional and yet you feel like family there. I wouldn't take my car anywhere else fr service.
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did make a purchase
Loved the hole experience
They treated me like family and had me feel at home would recommend to any body and love the car I was able to leave with.
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
Thank you for taking the time to tell us about your recent purchase experience at Ferman Mazda of Brandon.. We strive to provide an exceptional experience for all of our customers. We truly appreciate you sharing your thoughts with us. If I can be of any further assistance please don't hesitate to contact me. Tommy Farruggio Guest Experience Manager, thomas.farruggio@ferman.com Office: (813) 623-2411 Ext. 4235 Direct: (813) 431-9256
Fast and Friendly
Shopping for a used car for my daughter. Christian was friendly and non pressuring. Easy to deal with and great experience. Happy with our purchase and the folks at Ferman Mazda!
- Customer service 5.0
- Buying process 5.0
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
- Did make a purchase
Honest up front business
Thank you Katisha at ferman mazda. Answered questions and provided the best offer of all Mazda dealerships in our area. Hope the car provides many years of reliable service to match her service
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
Thank you for taking the time to tell us about your recent purchase experience at Ferman Mazda of Brandon.. We strive to provide an exceptional experience for all of our customers. We truly appreciate you sharing your thoughts with us. If I can be of any further assistance please don't hesitate to contact me. Tommy Farruggio Guest Experience Manager, thomas.farruggio@ferman.com Office: (813) 623-2411 Ext. 4235 Direct: (813) 431-9256
Excellent friendly service
Staff was friendly, service was completed timely. Also the waiting area was clean and provided doughnuts plus had t.v. To keep entertained while waiting. The car was returned clean.
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Thank you for taking the time to tell us about your recent service experience at Ferman Mazda of Brandon.. We strive to provide an exceptional experience for all of our customers. We truly appreciate you sharing your thoughts with us. If I can be of any further assistance please don't hesitate to contact me. Tommy Farruggio Guest Experience Manager, thomas.farruggio@ferman.com Office: (813) 623-2411 Ext. 4235 Direct: (813) 431-9256
Ferman Mazda Review
You should clone Sam. He is one of the best if not the best Customer Service people I have ever dealt with both in Michigan and Florida.
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Thank you for taking the time to tell us about your recent service experience at Ferman Mazda of Brandon.. We strive to provide an exceptional experience for all of our customers. We truly appreciate you sharing your thoughts with us. If I can be of any further assistance please don't hesitate to contact me. Tommy Farruggio Guest Experience Manager, thomas.farruggio@ferman.com Office: (813) 623-2411 Ext. 4235 Direct: (813) 431-9256
Herman
Good service very happy thank you for your service
- Customer service 5.0
- Buying process 5.0
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did make a purchase
Ferman Mazda is the best
Ferman Mazda is the best. I’ve bought 2 cars from them and 4 others from other Ferman dealers. I have alway been treated very well.
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Thank you for taking the time to tell us about your recent purchase experience at Ferman Mazda of Brandon.. We strive to provide an exceptional experience for all of our customers. We truly appreciate you sharing your thoughts with us. If I can be of any further assistance please don't hesitate to contact me. Tommy Farruggio Guest Experience Manager, thomas.farruggio@ferman.com Office: (813) 623-2411 Ext. 4235 Direct: (813) 431-9256