Reviews
Prompt service, lovely, clean waiting area. Never had a...
Prompt service, lovely, clean waiting area. Never had a bad experience here. Service performed as promised with a very reasonable wait time. This is the third vehicle I’ve purchased here.
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Thank you for the 5 star rating. If I can be of any further assistance please don't hesitate to contact me. Tommy Farruggio Guest Experience Manager, thomas.farruggio@ferman.com Office: (813) 623-2411 Ext. 4235 Direct: (813) 431-9256
Smooth Experience
We all know buying a car is usually a painstaking process. This was not the case when shopping for a Mazda CX5 at Ferman. Kaleab Jenrette help me find exactly what I was looking for and was awesome. The transaction was quick and smooth! I highly recommend this gentleman when looking for a new or used vehicle. Kathy
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
Thank you for the 5 star rating. If I can be of any further assistance please don't hesitate to contact me. Tommy Farruggio Guest Experience Manager, thomas.farruggio@ferman.com Office: (813) 623-2411 Ext. 4235 Direct: (813) 431-9256
annual maintenance
it was quick but expected more, it only gave me basic stiff, i expected more detailed stuff, it only provided results already knew and missed alot of the issues already present, for example, the doors don't unlock automatically, or the skecking sound when i hit my brakes or me having no brake fluid when i got home, that was missed, i know if was a free exception but i expected more. I was in and out in 15 min even that i question, i didn't even sit down to drink my coffee before my service was complete.
- Customer service 5.0
- Buying process —
- Quality of repair 1.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Thank you for the good rating. If I can be of any further assistance please don't hesitate to contact me. Tommy Farruggio Guest Experience Manager, thomas.farruggio@ferman.com Office: (813) 623-2411 Ext. 4235 Direct: (813) 431-9256
Working with Daniel made buying a new car a pleasure!
First time Mazda owner. First time dealing with a Ferman dealership. The entire experience from getting the True Car quote to taking delivery was handled professionally by Daniel Nasche. If it was not for Daniel, I seriously doubt we would have driven to Brandon from St. Pete to buy a Mazda.
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
Thank you for the 5 star rating. If I can be of any further assistance please don't hesitate to contact me. Tommy Farruggio Guest Experience Manager, thomas.farruggio@ferman.com Office: (813) 623-2411 Ext. 4235 Direct: (813) 431-9256
Katisha was great to work with. Quickly helped me find...
Katisha was great to work with. Quickly helped me find the vehicle I was looking for helped with getting the right price and financing. Great job to all involved
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
Thank you for the 5 star rating. If I can be of any further assistance please don't hesitate to contact me. Tommy Farruggio Guest Experience Manager, thomas.farruggio@ferman.com Office: (813) 623-2411 Ext. 4235 Direct: (813) 431-9256
The quality of service and the attitude of all the folks...
The quality of service and the attitude of all the folks in the service department is exemplary. I would recommend Ferman Mazda to everyone. Just can’t say enough about their professionalism and thoughtfulness!
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Thank you for the 5 star rating. If I can be of any further assistance please don't hesitate to contact me. Tommy Farruggio Guest Experience Manager, thomas.farruggio@ferman.com Office: (813) 623-2411 Ext. 4235 Direct: (813) 431-9256
Mazda CX5
Thank you Daniel, you made the purchase of a new vehicle very comfortable. Ferman has a great asset in you.
- Customer service 5.0
- Buying process 5.0
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
- Did make a purchase
Best Mazda Dealer in Tampa
I have been coming here since 2015, and this the best Mazda dealership I have come across in the Tampa Bay area. Customer service and vehicle service is excellent. What makes my experience the best is Sam Gunnoe. There are very few people I meet in customer service that truly provide such excellent customer service, and Sam is one of those few people. He is always nice, respectful, understanding, professional, and knows his job. When I move from the Tampa Bay area, I’ll definitely miss this Mazda dealership and good ole Sam.
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Thank you for the 5 star rating. If I can be of any further assistance please don't hesitate to contact me. Tommy Farruggio Guest Experience Manager, thomas.farruggio@ferman.com Office: (813) 623-2411 Ext. 4235 Direct: (813) 431-9256
Excellent service and the appointment was on time the...
Excellent service and the appointment was on time the atención was good and nice people quit and very good Excellent work. I will come back
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Thank you for the 5 star rating. If I can be of any further assistance please don't hesitate to contact me. Tommy Farruggio Guest Experience Manager, thomas.farruggio@ferman.com Office: (813) 623-2411 Ext. 4235 Direct: (813) 431-9256
Last week I had an 11 a.m. appointment for 2 Recalls in...
Last week I had an 11 a.m. appointment for 2 Recalls in which I asked that my broken side-view mirror be looked at. I had requested a ride home, yet the van had already left. Joe Leggert moved me up in front of 2 cars who were left overnight. Jehmari, the mechanic, did the recalls promptly, priced out the mirror and came in to explain along with Joe my options in detail. Their Customer Service was outstanding along with having me done in one hour to drive home! I will be asking for Joe personally anytime I return for Service. THANK YOU BOTH!
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Thank you for the great rating and comments. If I can be of any further assistance please don't hesitate to contact me. Tommy Farruggio Guest Experience Manager, thomas.farruggio@ferman.com Office: (813) 623-2411 Ext. 4235 Direct: (813) 431-9256