Capital Chrysler Jeep Dodge

Not rated Dealerships need five reviews in the past 24 months before we can display a rating. (405 reviews)
Visit Capital Chrysler Jeep Dodge
Sales hours: 9:00am to 8:00pm
Service hours: 8:00am to 4:00pm
View all hours
Sales Service
Monday 9:00am–8:00pm 7:30am–6:30pm
Tuesday 9:00am–8:00pm 7:30am–6:30pm
Wednesday 9:00am–8:00pm 7:30am–6:30pm
Thursday 9:00am–8:00pm 7:30am–6:30pm
Friday 9:00am–8:00pm 7:30am–6:30pm
Saturday 9:00am–8:00pm 8:00am–4:00pm
Sunday Closed Closed
New (888) 896-6830 (888) 896-6830
Used (866) 798-8623 (866) 798-8623
Service (888) 470-9139 (888) 470-9139

Reviews

Not rated Dealerships need five reviews in the past 24 months before we can display a rating. (405 reviews)

A dealership's rating is based on all of their reviews, with more weight given to recent reviews. Includes reviews of Capital Chrysler Jeep Dodge from DealerRater.

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Rude customer service - no confidence

Be careful with who you deal with at this service dept. They make false promises and give you an attitude if waiting for repairs. Had enough dealings with them to evaluate. The service advisor Missy is confrontational and rude. She does not communicate clearly to techs what you are asking for. She will waste your time. Additionally, if you are waiting, your car may be finished for a while before she gets you.

Rating breakdown (out of 5):
  • Customer service 1.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 2.0
  • Does not recommend this dealer
  • Shopped for a new car
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Great Customer Service!!

Daniel did an outstanding job. I purchased through USAA buying service and he made the process seamless. He went out of his way to find the vehicle we wanted.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair
  • Overall facilities 5.0
  • Overall experience 4.0
  • Does recommend this dealer
  • Shopped for a new car
  • Did make a purchase
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Great Buying

Fantastic experience. They were fast fun and fair.

Rating breakdown (out of 5):
  • Customer service
  • Buying process 5.0
  • Quality of repair
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
  • Did make a purchase
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Great promotions offered this month!

It was a nice atmosphere and nice people. The salesman and finance staff were easy to work with and I felt everything went smoothly. I am a repeat customer and I received a letter in the mail featuring special promotions and sales that were happening this month.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 4.0
  • Quality of repair
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
  • Did make a purchase
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Great service and representatives.

Bought my first truck from Capital a couple years ago, and after it was totaled in an accident, I knew to come back. Worked with Ken, and he got me set up in another truck. Fantastic service!

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair 5.0
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
  • Did make a purchase
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LUKELAU

I WAS INTRESTED IN BUYING AND RECEIVED WONDERFUL CUSTOMER SERVICES. I HAD A SITUATION COME UP AND HAD TO DELAY MY PROCESS BUT THEY ARE FOLLOWING UP WITH ME TO CHECK ON THE STATUS OF MY SITUATION. I THINK THATS A GREAT SALESMAN.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
  • Did not make a purchase
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New Car!

Overall it has been a great car buying experience. The salesperson was extremely helpful and was willing to negotiate. Would definitely buy from again!

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
  • Did make a purchase
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Fantastic experience

I was treated with the utmost respect and courtesy! The Capital team went the extra mile to accommodate my many questions, concerns, and time utilized given to each. I have only bought cars from one dealership in the past. This was my first time trying another dealership. I am so glad that I did. I will definitely consider Capital in the future for my car buying needs. Thank you for superb service!

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 4.0
  • Quality of repair
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
  • Did make a purchase
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new car purchase

came here because of the website and the amount of vehicles to choose from, good selection and good experience.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair
  • Overall facilities
  • Overall experience 1.0
  • Does recommend this dealer
  • Shopped for a new car
  • Did make a purchase
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Second time buyer

I had previously bought a car here and also get my service work done here. For my new car purchase I was looking to stay close to home. My salesman were easy to work with and walked me through everything.

Rating breakdown (out of 5):
  • Customer service 4.0
  • Buying process 5.0
  • Quality of repair
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
  • Did make a purchase
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Dealer response

Thank you for being a loyal customer and a repeat buyer. We appreciate your business very much.