Capital Chrysler Jeep Dodge

Not rated Dealerships need five reviews in the past 24 months before we can display a rating. (405 reviews)
Visit Capital Chrysler Jeep Dodge
Sales hours: 9:00am to 8:00pm
Service hours: 7:30am to 6:30pm
View all hours
Sales Service
Monday 9:00am–8:00pm 7:30am–6:30pm
Tuesday 9:00am–8:00pm 7:30am–6:30pm
Wednesday 9:00am–8:00pm 7:30am–6:30pm
Thursday 9:00am–8:00pm 7:30am–6:30pm
Friday 9:00am–8:00pm 7:30am–6:30pm
Saturday 9:00am–8:00pm 8:00am–4:00pm
Sunday Closed Closed
New (888) 896-6830 (888) 896-6830
Used (866) 798-8623 (866) 798-8623
Service (888) 470-9139 (888) 470-9139

Reviews

Not rated Dealerships need five reviews in the past 24 months before we can display a rating. (405 reviews)

A dealership's rating is based on all of their reviews, with more weight given to recent reviews. Includes reviews of Capital Chrysler Jeep Dodge from DealerRater.

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Ram Truck

I was able to internet shop first. After a few phone calls I made the trip up to Garner. From start to finish, they were all on top of their game.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.

It was A very good experience

The salesman and all the other personal was very helpful and friendly. I felt very relaxed and not pressured. Very enjoyable to be in that kind of atmosphere.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
Worked with:
0 people out of 0 found this review helpful.

Service and recall visit

Joe V was very knowledgeable and made my experience pleasant and much less of an inconvenience. I was given an approximate timeframe and was called well before that expired.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
0 people out of 0 found this review helpful.

Poor Sales

I went to the dealership to look at a used car, I quickly determine that they valued the vehicle much higher than I did....not a problem. My issue with the dealership is that they repeatedly called me, after being told that I had found another vehicle and for them to remove me from their call list. I’m in sales and persistency counts, but this has gone way beyond that! Therefore, my recommendation is that you don’t give any contact information unless you are very willing to have them reach out to repeatly even after you tell them to stop multiple times.

Rating breakdown (out of 5):
  • Customer service 1.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 1.0
  • Does not recommend this dealer
  • Shopped for a used car
  • Did not make a purchase
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Excellent

Had 3 chips in paint but appointment made to fix. Great car and give Destin a chance to put you in a car you want and provide you a nice experience like me and my wife had. I’ll see y’all soon when I come into your service department. If I have the same experience with the service department as I had with sales you will have my recommendation and future business! Hendricks Dodge lost the sale because a New Car with 7k miles wouldn’t give me a veteran discount because he said they only do for new. I said so no chance salesmen said no manager won’t budge . Thank you for honoring Veterans! So I went to a Dodge Dealer that does. Oh and I bought the new Challenger “Sweet “!!!!

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
Worked with:
0 people out of 0 found this review helpful.

2015 Ford F150 Lariat

The salesman Destin McCarty was awesome. He answered all my question and went above and beyond to help me with the purchase. I definitely recommend Capital Chrysler Jeep Dodge and will buy from them in the future.

Rating breakdown (out of 5):
  • Customer service 4.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
Worked with:
0 people out of 0 found this review helpful.

Great service and great car

Everyone was attentive to my every question.. every step of the process was easy and efficient. I really appreciated how everyone was . Will definitely be back and refer my friends.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.

Great Place

I bought my truck here at this dealership, and this is where it is and will be serviced. Great place straight forward , no bs, they tell it the way it is. Staff is always pleasant, and nice. Can't say enough about them . Thanks guys and gals.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
Worked with:
0 people out of 0 found this review helpful.

Not good at all

I had my car towed to the facility for repairs. My transmission was the issue and was covered under warranty. I also had several recalls that need to be repaired. I was given a loaner vehicle only after they had my car for over a week. Then within 24 hours the tire blew out in the rental. Now they expect me to pay for repairs totaling $945. I didn't have an accident. I didn't run into anything the tire blew out. Now after having my car back for a few days its smoking and I can't drive it. I have called to try to resolve the issue and received voice mail without a call back. I would not recommend this service dept to my worst enemy.

Rating breakdown (out of 5):
  • Customer service 1.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 2.0
  • Does not recommend this dealer
  • Came in for service or repair
  • Did not make a purchase
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Great place to buy a car!

I have been many places looking and comparing vehicles before purchasing my Durango. I can honestly say that the staff was very attentive and answered all my questions with a smile. I was also educated in many aspects regarding the vehicle I purchased. I would recommend Capital for anyone who was looking for a new ride.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.