Reviews
Write a reviewThis was a painless process for me. Randy was great and...
This was a painless process for me. Randy was great and made it easy to close the deal. Being Vietnamese I like to negotiate. But we came to an agreement very quickly. We love our RAV4.
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- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
Angie is great! Always has a smile on her face and gets...
Angie is great! Always has a smile on her face and gets you in and out. Have been twice now and great experience both times!
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- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Took my son’s 2005 Wrangler. Great experience from the...
Took my son’s 2005 Wrangler. Great experience from the service department. Chad Wentworth helped me out so much. Thank you for all the help.
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- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Very prompt service. The explanation of what was to be...
Very prompt service. The explanation of what was to be completed was clear and the work was done on time. In the most of the covid situation, I felt safe.
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- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
I had an amazing experience at Capital Chrysler Jeep...
I had an amazing experience at Capital Chrysler Jeep Dodge of Garner. My salesman, Randy Adams was very helpful throughout the process and made me feel appreciated as a Veteran. Conveniently, most of the paperwork was completed online. Amazing costumer service overall. Thanks guys!
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- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
Great service , nice waiting room area. JAMES KINNEY was...
Great service , nice waiting room area. JAMES KINNEY was my service advisor and was very professional and very knowledgeable about my particular vehicle make and model.
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- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
They provided a shuttle to take me home while my vehicle...
They provided a shuttle to take me home while my vehicle was being serviced. The shuttle came back to pick me up when my vehicle was ready.
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- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Satisfied customer
Came in for service oil change, brakes/rotors check as well as check engine light issue great customer service from entering the door till picking up my car. Service tech was knowledgeable and very curious Steph treated my car as it it was his own Thanks Steph and Jane.
- Customer service 5.0
- Buying process —
- Quality of repair —
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- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Excellent customer service and courteous service agents....
Excellent customer service and courteous service agents. Was able to get repair done in one visit. Would recommend this dealership service department to others also.
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- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
I was excited about my purchase with this dealership....
I was excited about my purchase with this dealership. Fast forward four months, they dropped the ball with my loan documents.. It expired! Nearly every month,’I had another person calling and asking for the very paperwork I had given them on three occasions. On April 30, they picked up with calling, calling it a repossessed although there was no loan. Meanwhile, I referred a relative. Within 15 days, it had to have all new roots and a transmission. My advise, nice does not necessarily mean they are getting the job done. I suggest passing this dealership when considering a car purchase. They need to ensure they are processing their paperwork more efficiently. And they need to communicate beans collaborate as a team. They have put a single Mom without a vehicle. And, they simply don’t care! I say don’t buy from here.
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- Overall experience 1.0
- Does not recommend this dealer
- Shopped for a used car