Capital Chrysler Jeep Dodge

Not rated Dealerships need five reviews in the past 24 months before we can display a rating. (405 reviews)
Visit Capital Chrysler Jeep Dodge
Sales hours: 9:00am to 8:00pm
Service hours: 7:30am to 6:30pm
View all hours
Sales Service
Monday 9:00am–8:00pm 7:30am–6:30pm
Tuesday 9:00am–8:00pm 7:30am–6:30pm
Wednesday 9:00am–8:00pm 7:30am–6:30pm
Thursday 9:00am–8:00pm 7:30am–6:30pm
Friday 9:00am–8:00pm 7:30am–6:30pm
Saturday 9:00am–8:00pm 8:00am–4:00pm
Sunday Closed Closed
New (888) 896-6830 (888) 896-6830
Used (866) 798-8623 (866) 798-8623
Service (888) 470-9139 (888) 470-9139

Reviews

Not rated Dealerships need five reviews in the past 24 months before we can display a rating. (405 reviews)

A dealership's rating is based on all of their reviews, with more weight given to recent reviews. Includes reviews of Capital Chrysler Jeep Dodge from DealerRater.

Want to share your experience with this dealership?

Write a review

This was a painless process for me. Randy was great and...

This was a painless process for me. Randy was great and made it easy to close the deal. Being Vietnamese I like to negotiate. But we came to an agreement very quickly. We love our RAV4.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
Worked with:
0 people out of 0 found this review helpful.

Angie is great! Always has a smile on her face and gets...

Angie is great! Always has a smile on her face and gets you in and out. Have been twice now and great experience both times!

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
0 people out of 0 found this review helpful.

Took my son’s 2005 Wrangler. Great experience from the...

Took my son’s 2005 Wrangler. Great experience from the service department. Chad Wentworth helped me out so much. Thank you for all the help.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
0 people out of 0 found this review helpful.

Very prompt service. The explanation of what was to be...

Very prompt service. The explanation of what was to be completed was clear and the work was done on time. In the most of the covid situation, I felt safe.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
0 people out of 0 found this review helpful.

I had an amazing experience at Capital Chrysler Jeep...

I had an amazing experience at Capital Chrysler Jeep Dodge of Garner. My salesman, Randy Adams was very helpful throughout the process and made me feel appreciated as a Veteran. Conveniently, most of the paperwork was completed online. Amazing costumer service overall. Thanks guys!

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
Worked with:
0 people out of 0 found this review helpful.

Great service , nice waiting room area. JAMES KINNEY was...

Great service , nice waiting room area. JAMES KINNEY was my service advisor and was very professional and very knowledgeable about my particular vehicle make and model.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
0 people out of 0 found this review helpful.

They provided a shuttle to take me home while my vehicle...

They provided a shuttle to take me home while my vehicle was being serviced. The shuttle came back to pick me up when my vehicle was ready.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
0 people out of 0 found this review helpful.

Satisfied customer

Came in for service oil change, brakes/rotors check as well as check engine light issue great customer service from entering the door till picking up my car. Service tech was knowledgeable and very curious Steph treated my car as it it was his own Thanks Steph and Jane.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
0 people out of 0 found this review helpful.

Excellent customer service and courteous service agents....

Excellent customer service and courteous service agents. Was able to get repair done in one visit. Would recommend this dealership service department to others also.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
0 people out of 0 found this review helpful.

I was excited about my purchase with this dealership....

I was excited about my purchase with this dealership. Fast forward four months, they dropped the ball with my loan documents.. It expired! Nearly every month,’I had another person calling and asking for the very paperwork I had given them on three occasions. On April 30, they picked up with calling, calling it a repossessed although there was no loan. Meanwhile, I referred a relative. Within 15 days, it had to have all new roots and a transmission. My advise, nice does not necessarily mean they are getting the job done. I suggest passing this dealership when considering a car purchase. They need to ensure they are processing their paperwork more efficiently. And they need to communicate beans collaborate as a team. They have put a single Mom without a vehicle. And, they simply don’t care! I say don’t buy from here.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 1.0
  • Does not recommend this dealer
  • Shopped for a used car
Worked with:
0 people out of 0 found this review helpful.