Reviews
Been a walser customer 25 years, and also referred many
Been a walser customer 25 years, and also referred many people there. Mostly satisified, little disappointed this recent purchase with the dealership itself snakey financing guy and give you nothing for trade in. Sales guy was nice, service center is excellent. They wouldn't even get me a 2nd fob on a one year old vehicle.
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- Overall experience 3.0
- Does not recommend this dealer
- Shopped for a used car
Thank You for reaching out. I would love the opportunity to discuss and see if I can better understand where we went wrong and see if I can make this situation better for everyone. Jason Loechler, General Manager. 952-435-9437
Service was horrendous.
Service was horrendous. I would pay extra to take my car somewhere else. 8 days to replace a starter. Tried to charge me with the warranty and insanely over priced. Also your service advisors don’t answer phone calls and don’t send updates.
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- Overall experience 1.0
- Does not recommend this dealer
- Came in for service or repair
Thank you for taking the time to write your review. We are very sorry to hear about your service. We would like to look into this more so we can find out exactly what happened in this situation. Please give our General Manager, Jason Loechler, so he can get more information and look into this further. His phone number is 952-435-9437
Best dealership I have ever dealt with.
Best dealership I have ever dealt with. I would recommend them to anyone looking for a new vehicle
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- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
We're so glad that we were able to go above and beyond your expectations! Thank you so much for choosing us for your vehicle needs.
Best dealership I have ever dealt with.
Best dealership I have ever dealt with. I would recommend them to anyone looking for a new vehicle
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- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
Thank you for your kind words. We are so happy that we could earn your business.
Good people to work with & this is our 2nd car lease with
Good people to work with & this is our 2nd car lease with them , they gave us exactly what we wanted in a deal and we love our new kicks !!!
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- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
Thank you so much for your repeat business and the kind words. Enjoy your Kicks!
Like the no haggle pricing.
Like the no haggle pricing. We were buying a new vehicle for my daughter and the sales guy made her feel comfortable
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- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
Thank you for the kind words and for entrusting us to help you find a safe vehicle for your daughter.
They were very patient and courteous.
They were very patient and courteous. They were amazing. Great service. I would recommend to anyone.
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- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
Thank You so much for your business and the great review.
Asked more than once for tire to be checked for leak as
Asked more than once for tire to be checked for leak as it kept going low. Took truck in for scheduled repair and asked again for it to be checked. Got the call that it was all done, paid my balance and headed out. Engine light was on. I did not have time to go back. Next morning, low tire again. Tires are new. I also asked for copies of the owners manuals in English. Truck came from Canada so books are in French. Best I got was the books EMAILED to me. To you know what a pain in the xxx it is to try to scroll back and forth to a page, then back to the beginning for the index, then back a few hundred pages?? Not in any form I can click on the chapter and have it open. Have to scroll back and forth and when I’m out in the truck it is on my phone!!
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- Overall experience 2.0
- Does not recommend this dealer
- Came in for service or repair
Thank you for letting us know about your experience. I would love to look into this further. Please give me a call so that I can look up your information in our system and see what I can do to make you feel better about your experience, Jason Loechler, General Manager, 612-221-3383
I was greeted promptly upon my arrival, friendly service
I was greeted promptly upon my arrival, friendly service advisor and car was ready at the time estimated.
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- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Bartdad, thank you for the high star rating!
Very friendly and prompt.
Very friendly and prompt. Car done in a timely fashion comfortable waiting room. Coffee and popcorn
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- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Mvwright0, we are so pleased you enjoyed your visit to Walser Nissan Burnsville!