Walser Nissan Burnsville

(982 reviews)
Visit Walser Nissan Burnsville
Sales hours:
Service hours:
View all hours
Sales Service
Monday 10:00am–8:00pm 7:00am–6:00pm
Tuesday 10:00am–8:00pm 7:00am–6:00pm
Wednesday 10:00am–8:00pm 7:00am–6:00pm
Thursday 10:00am–8:00pm 7:00am–6:00pm
Friday 9:00am–6:00pm 7:00am–6:00pm
Saturday 9:00am–6:00pm 7:00am–3:00pm
Sunday Closed Closed
New (612) 424-9163 (612) 424-9163
Used (651) 691-4957 (651) 691-4957
Service (952) 236-4782 (952) 236-4782

Reviews

(982 reviews)

A dealership's rating is based on all of their reviews, with more weight given to recent reviews. Includes reviews of Walser Nissan Burnsville from DealerRater.

Want to share your experience with this dealership?

Write a review

Very friendly sales staff, andcservice department.

Very friendly sales staff, andcservice department. Will recommend to anyone needing a nee car or matenance to do to Walzer Nissen in Burnsville.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
Worked with:
0 people out of 0 found this review helpful.
Dealer response

Thank you again for taking the time to let us know how we did. We hope you have a great day!

When it came to my trade in the value you put on it

When it came to my trade in the value you put on it almost made me go back to the Ford dealer who offered me more to just buy it. It was explained to me that my tax would be lower if I traded it in, which I knew already. I still was considering going back to Ford but Walser made up some of the difference which made it a wash. Thank you.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
Worked with:
0 people out of 0 found this review helpful.
Dealer response

Thank you for the great review and we appreciate the opportunity to earn your business.

Great customer service!

Great customer service! Friendly knowledgeable staff! Clean and comfortable dealer ship! Highly recommended and will always service my Nissan there!

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
Worked with:
0 people out of 0 found this review helpful.
Dealer response

Thank You so much for the great review. We look forward to seeing you again.

Good customer service.

Good customer service. Friendly and helpful staff who are knowledgeable about processes that need to be handled for purchase of vehicle.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
Worked with:
0 people out of 0 found this review helpful.
Dealer response

We really appreciate the great rating. Thank you so much.

They were awesome!

They were awesome! I definitely will tell people about my experience with them and refer them!

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
Worked with:
0 people out of 0 found this review helpful.
Dealer response

Thank you so much for the review and great rating.

Provided a fantastic experience!

Provided a fantastic experience! The team was friendly, communicated clearly, and shared helpful information throughout the process. Highly recommend!

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
Worked with:
0 people out of 0 found this review helpful.
Dealer response

Thank you so much for your positive comments about Walser Nissan Burnsville!

Good job, fast and efficient service.

Good job, fast and efficient service. Nice and friendly staff. Will go back for next services.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
Worked with:
0 people out of 0 found this review helpful.
Dealer response

Thank You for the great review.

I left a review before.

I left a review before. Worst customer service I've ever experienced. My son wants to get a new vehicle but it will not be from Walker Nissan.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 1.0
  • Does not recommend this dealer
  • Came in for service or repair
0 people out of 0 found this review helpful.
Dealer response

Thank You for giving us your feedback. I would really like the opportunity to speak with you on this subject so that we can learn from your experience. Please give me a call at 952-435-9437 so we can discuss in the hopes that I can learn and remedy the situation. Jason Loechler, General Manager

A little over 18k on my Nissan Rogue and tires are no

A little over 18k on my Nissan Rogue and tires are no good. Dunlop tires installed at factory were junk! Firestone dealer doubted they had been rotated but told him I had that done at every oil change. Performed by Burnsville Nissan supposedly.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 1.0
  • Does not recommend this dealer
  • Came in for service or repair
Worked with:
0 people out of 0 found this review helpful.
Dealer response

We apologize that your tires appear to not be performing the way you would expect. Our service Manager, Eric Olsen, has been trying to reach you so we can discuss your findings as our records show that on your last visit you had life left on your tires. Please give Eric a call at 952-435-5550 so that he can help work through this with you. Thank You

This dealership always does a great job.

This dealership always does a great job. We know we will get a detailed report of any work that needs to done. They do a great job.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
0 people out of 0 found this review helpful.
Dealer response

Kristin, we are so pleased you enjoyed your visit to Walser Nissan Burnsville!