Reviews
The service I got was great and with friendly associate
The service I got was great and with friendly associate who was outstanding explaining the service I got.
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- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Thank you again for taking the time to let us know how we did. We hope you have a great day!
Every one was very professional and nice especiallyI Iam
Every one was very professional and nice especiallyI Iam the nice looking red head very patient and caring The car dealership was very clean
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- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
We are so pleased you enjoyed your visit to Walser Nissan Burnsville!
I purchased a used Jeep Wrangler from them iMarch of 24.
I purchased a used Jeep Wrangler from them iMarch of 24. I purchased a warranty at the same time. The insttament cluster failed, The warranty doesn't cover it. The wehicle odometer was tampered with to convert it to US miles instead of kilometers. We were never told it was a Canadian Vehicle. Fraud or misrepresentation? A jeep dealer in Alexadria has had the jeep for over a month, and told me about the issue.I can not get a part due to jeep not knowing how it was altered. Now I wonder about the true milage too. I have called them but they screen their calls. I am a retired Firefighter/EMT.so I am doing my civic duty telling all to BEWARE OF WALSER!!!!!
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- Overall experience 1.0
- Does not recommend this dealer
- Shopped for a used car
Richard, Thank you for your review. I apologize if there was any confusion or lack of communication on the vehicle you purchased. We do sell a fair amount of vehicles that were previously built for Canadian use. These vehicles are professionally converted to U.S. standards before coming across th e border I did call to speak to you and left a voicemail. Please give me a call at 612-221-3383 so that I can work with you on getting the situation resolved. Thank You. Jason Loechler, General Manager
They fixed the problem although it took 3 days.
They fixed the problem although it took 3 days. I was very happy that my warranty covered it.
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- Overall experience 4.0
- Does recommend this dealer
- Came in for service or repair
Thank You for the review. We do apologize for the additional time needed to properly repair your vehicle. The weekend can cause extra wait times but ensuring that the repairs are done properly are our number one priority. Thank You again for your business.
Bought out a lease process was exceptional.
Bought out a lease process was exceptional. Salesman was very professional and great personality. Made my purchase easy.
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- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
Thank you again for taking the time to let us know how we did. We hope you have a great day!
Best customer service.
Best customer service. We have been going to Walser for over 20 years. We stayed at Walser because of Eric.
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- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
We're so glad that we were able to go above and beyond your expectations!
Clean, friendly people, knowledgeable staff, helps with
Clean, friendly people, knowledgeable staff, helps with decision on vehicle you want. Recommend options best for you.
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- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
Thank you so much for your high rating!
Kevin went above and beyond to help me, he did a great
Kevin went above and beyond to help me, he did a great job at Walser Nissan..
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- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Thank you so much for the positive review!
Excellent service and commiucation!
Excellent service and commiucation! I appreciate the loaner car that I am given due to warranty work.
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- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Thank you so much for the positive review!
Ian worked tirelessly to find a car that met my needs and
Ian worked tirelessly to find a car that met my needs and budget! Everyone that we encountered from start to finish provided excellent customer service.
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- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
Thank you for taking the time to leave a review for us at Walser Nissan Burnsville. We're happy we could meet your expectations!