Apple Ford Apple Valley

(1,876 reviews)
Visit Apple Ford Apple Valley
Sales hours:
Service hours: 7:00am to 3:00pm
View all hours
Sales Service
Monday 8:00am–9:00pm 7:00am–9:00pm
Tuesday 8:00am–9:00pm 7:00am–9:00pm
Wednesday 8:00am–9:00pm 7:00am–9:00pm
Thursday 8:00am–9:00pm 7:00am–9:00pm
Friday 8:00am–7:00pm 7:00am–7:00pm
Saturday 8:00am–6:00pm 7:00am–3:00pm
Sunday Closed 7:00am–3:00pm
New (952) 232-4988 (952) 232-4988
Used (952) 232-5607 (952) 232-5607
Service (952) 232-5566 (952) 232-5566

Reviews

(1,876 reviews)

A dealership's rating is based on all of their reviews, with more weight given to recent reviews. Includes reviews of Apple Ford Apple Valley from DealerRater.

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No Title

Lincoln MKX in for oil change/rotate tires. Excellent service with very friendly staff.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
  • Did not make a purchase
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Excellent Service as always!!!

This was our 2nd lease (a ford Fusion) with Apple Valley Ford..in addition our 2 daughters also have leased through them. They knew what we were looking for...had it delivered and paperwork was completed in about an hour!!! LOVED THAT!!! Staff is amazing!!!

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair 5.0
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
  • Did not make a purchase
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Great salesmanship; great service

Every time I purchase a car (on my 3rd!) or get service at Apple Ford, I feel compelled to give the best survey marks & post a positive review. I have nothing but great experiences with this dealership, and have become a huge advocate. Please keep up the great work - I will be back!

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair 5.0
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
  • Did not make a purchase
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Great service!

Great job, J C the adviser I was working with was great, truck was dropped off after hours he got truck in tech checked over J C called me back with diagnosis and already had warranty things set up and ok'd the repairs thru them, let me know how long it was going to take to repair and what my portion of the cost was. Call next business day few hours before done and gave update on time when planned on being done, truck ready when hen said going to be, took care of charges over phone, picked up later that night when I was available to get. Thank you

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
  • Did not make a purchase
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2011 Ford Explorer

I have always like my service at Apple Valley Ford. The Service Department staff are great and very friendly. I will continue to have my vehicle serviced there for my future needs. The Staff and the service is what makes you guys the best.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
  • Did not make a purchase
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Project Manager

I have always been treated well at your dealership

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair 5.0
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
  • Did not make a purchase
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Beware if you're NOT using dealer financing

Within hours of my credit union sending loan approval to Apple Auto, and three days into discussions and work on my part, the car was sold to another buyer.

Rating breakdown (out of 5):
  • Customer service 1.0
  • Buying process 1.0
  • Quality of repair
  • Overall facilities 2.0
  • Overall experience 1.0
  • Does not recommend this dealer
  • Shopped for a used car
  • Did not make a purchase
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Awesome experience

Josh took me in a test drive and gave me all the information about the 2015 focus. It was my first car buying experience and it was great, he gave me the information and let me make the decision. Very informative and helped make my car buying experience great.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
Worked with:
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Very Satisfied!!!!.

Great Service!!!!!!!. Very helpful!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!. Thank you for all your help.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair 5.0
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
  • Did not make a purchase
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Lincoln MKZ

Mr. Benson was thoughtful and explained the time that I would need to wait and what was being accomplished on the car for service.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
  • Did not make a purchase
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