Apple Ford Apple Valley

(1,876 reviews)
Visit Apple Ford Apple Valley
Sales hours: 8:00am to 7:00pm
Service hours: 7:00am to 7:00pm
View all hours
Sales Service
Monday 8:00am–9:00pm 7:00am–9:00pm
Tuesday 8:00am–9:00pm 7:00am–9:00pm
Wednesday 8:00am–9:00pm 7:00am–9:00pm
Thursday 8:00am–9:00pm 7:00am–9:00pm
Friday 8:00am–7:00pm 7:00am–7:00pm
Saturday 8:00am–6:00pm 7:00am–3:00pm
Sunday Closed 7:00am–3:00pm
New (952) 232-4988 (952) 232-4988
Used (952) 232-5607 (952) 232-5607
Service (952) 232-5566 (952) 232-5566

Reviews

(1,876 reviews)

A dealership's rating is based on all of their reviews, with more weight given to recent reviews. Includes reviews of Apple Ford Apple Valley from DealerRater.

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David at the Ford Apple Valley Dealership was AMAZING!

David at the Ford Apple Valley Dealership was AMAZING!! Took two people who seemed like they sized me up before even talking to me to then have david come out and greet me with a great attitude! He let me test drive my dream car, told me all about it, has a very chill personality and just made the whole experience go by so smoothly. Two days later, bought my dream car. He made the experience very personalized and made me feel very comfortable! I highly recommend asking for him and I will definitely be referring my friends and family to David!

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.

Excellent Customer Experience @ Apple Valley Ford

The service manager Jamie is awesome. He really understands what an excellent Customer Experience means!

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
  • Did not make a purchase
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Dealer response

Hi, thank you for your kind review; we are happy to pass along your comments to Jamie here at Apple Ford Lincoln Apple Valley! We are always more than happy to assist you if anything else comes up. Take care!

Customer

Good overall experience. fInance and insurance mg r was knowledgeable and courteous.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
  • Did make a purchase
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Dealer response

Hi Myron, we are very happy to have provided you with such a positive experience! Please let us know if there is ever anything else we can do for you! Safe travels!

I enjoyed buying my truck from Apple Valley Ford.

I enjoyed buying my truck from Apple Valley Ford. I received a good and fair price.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
Worked with:
0 people out of 0 found this review helpful.

Fast friendly service from Justin.

Fast friendly service from Justin...my rattle is gone and they cleaned my vehicle wonderfully!

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
0 people out of 0 found this review helpful.

RENEE GOT MY TRUCK ORDERED,STEVE WAS A AWESOME SALES

RENEE GOT MY TRUCK ORDERED,STEVE WAS A AWESOME SALES PERSON!!!!!! IF IT WASNT FOR STEVE THE LAST TWO NEW CAR&TRUCK I WOULD HAV GONE ELSE WARE BECAUSE OF ANOTHER SALES PERSON!! THE RECALL WAS HANDLED AWESOME BY ROSS AND THE ERST OF TH PEOPLE IN SERVICE!!!!!!!! THANKS MUCH. JIM R.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
0 people out of 0 found this review helpful.

We like dealing with Bob Patterson.

We like dealing with Bob Patterson. He as well as the staff are very helpful.

Rating breakdown (out of 5):
  • Customer service 3.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
0 people out of 0 found this review helpful.

New Car Purchase

Pleasant experience. Took the time to answer any questions I had from my first visit looking at both new and used cars through the purchasing process of my new car. Kept me informed of the status of my new car. Very patient and listened to my needs. Would recommend this dealership to others.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
  • Did make a purchase
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Dealer response

Hello, we're happy to hear you had such a positive experience with our team! If you have any further questions, please give us a call. We're always happy to help!

C Baker

There were many aspects of the process that did not meet my expectations I had to ask for a full tank of gas repeatedly after being told it would be filled up after purchase I was told numerous things that were not true or did not happen I had to ask for plates before leaving the dealership

Rating breakdown (out of 5):
  • Customer service 3.0
  • Buying process 3.0
  • Quality of repair
  • Overall facilities
  • Overall experience 3.0
  • Does recommend this dealer
  • Shopped for a used car
  • Did make a purchase
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Dealer response

Hi Corey, thanks for taking the time to leave us your honest feedback. We are disappointed to hear you did not receive top-notch customer service from us and would like the opportunity to try and make this right with you, if we still can. Please give us a call at (952) 431-5900 and we will do our best to make this better. We hope to hear from you soon.

They have a great team and stellar customer service!

They have a great team and stellar customer service! Literally the best place to buy a car!

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
Worked with:
0 people out of 0 found this review helpful.