Apple Ford Apple Valley

Always a pleasure to do business with. This was the 4th car I had bought from Mark. Everything went smoothly when leasing this escape. I'll be coming back when I need my next vehicle

Awsome communication and service, Derek was great and very professional, glad that we had bought our Lincoln aviator from there.

I went in for a tire replacement. They quoted a two-hour turnaround time, so I decided to wait in their waiting area. The area has comfortable chairs, a TV, free wifi, and free popcorn and coffee. That is nice. What was not so nice was my actual service. Around three hours in, I went to the desk to check in on my car. Come to find out, they lost it?! Not only were they not working on it for the three hours I sat and waited, but if I hadn't followed up they wouldn't even notice it was gone. They were unable to locate my vehicle?! Eventually, they located my car and began work on it. When all was said and done this ordeal took eight hours. I can get over an honest mistake, but the part that made me most upset was that at no time during this process did anyone apologize to me. They did reluctantly offer me a car ride so I no longer had to wait at the repair shop, so that was better than nothing. However, the whole ordeal really put a sour taste in my mouth.

Great place to get a vehicle from good people and will get you what you want

They were a friendly and fair dealership to work with. I drove 150 miles because they had the best price and offered a fair trade for my vehicle.

The whole buying experience was excellent. Matt Hoffman was wonderful to work with! 10 STARS!

I bought my 2021 Ford Edge in December 2021.. It had a touch screen where it would go blank. They did nothing for almost a year til I finally got on them to get something done. Twice they called me and said the car was repaired which it wasn't so we had to wait around over an hour each time while they got us a new loaner vehicle. Finally they had to call in a specialist from Dearborn Michigan to resolve the matter. In all fairness I worked with Jake Tetrick and Jake was good but the rest of the service department obviously had their wires crossed. It took 13 months to resolve this problem which is pathetic.

Everybody at the dealership from Mark in sales, Max in finance and the GSM Corey were amazing! Extremely friendly and helpful. Will for sure be sending friends and family their way.

Jamie from service was amazing to work with. I love that I have valet service having a Lincoln. It makes it so easy to have my car brought in and serviced.

Prompt in calling me with a quote, informative, and schedule as soon as possible. Do great work. Offered a discount from online that I was not aware of. Awesome