Battleground Kia

(701 reviews)
Sales hours:
Service hours:
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Sales Service
Monday 9:00am–8:00pm 7:00am–7:00pm
Tuesday 9:00am–8:00pm 7:00am–7:00pm
Wednesday 9:00am–8:00pm 7:00am–7:00pm
Thursday 9:00am–8:00pm 7:00am–7:00pm
Friday 9:00am–8:00pm 7:00am–7:00pm
Saturday 9:00am–7:00pm 8:00am–6:00pm
Sunday Closed Closed
New (866) 396-9748 (866) 396-9748
Used (336) 295-1196 (336) 295-1196
Service (888) 319-7384 (888) 319-7384

Reviews

(701 reviews)

A dealership's rating is based on all of their reviews, with more weight given to recent reviews. Includes reviews of Battleground Kia from DealerRater.

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Great service

The staff were great. The waiting area was very inviting and the quality of service was excellent. I will always contact kia when I'm in the area again for my car services.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
0 people out of 0 found this review helpful.

UNLIKE ANY OTHER DEALER

Had my oil changed again yesterday. Great service and believe it or not the service advisors talk to you like a human being. Always a great place to have your car repaired. Prices are competitive. Premises are immaculate. Coffee is fresh.... EXCEPTIONAL QUALITY SERVICE...

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair 5.0
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
  • Did make a purchase
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Dealer response

Thank you so much for the fantastic feedback! Please let us know if we can help you with anything else, and thank you for choosing Battleground Kia!

Tire Repair

I stopped in without an appointment because a tire was measuring low on PSI. Within an hour the issue was traced to a nail in the tire, it was repaired, and I was on my way. This occurred all within an hour with no advance notice to the shop

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
0 people out of 0 found this review helpful.

great service

The service center is very helpful and do not mind me asking all the questions they take the time to explain and give me my best options on the service work

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
0 people out of 0 found this review helpful.

Pleasant, informative..

The employee was very nice, pleasant, informative and knowledgeable. I appreciate her assistance and hopefully future visits will be as pleasant.. Thank you Michelle keep up the good work and positive attitude.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
0 people out of 0 found this review helpful.

Oil change and spark plug replacement

Great service and up front about the time it would take to complete.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
  • Did make a purchase
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Dealer response

Thank you choosing Battleground Kia for your service needs!

Great and fast service

Shawn, our service manager, was excellent and helpful as always! He updated all that I needed and let me know when other parts would be in. He kept me well informed throughout the whole process!

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
0 people out of 0 found this review helpful.

Always makes me smile 😀

Battleground Kia never have given me anything to complained about. The experience has been exceptional. Each time I bring my car in for service the staff has gone above and beyond my expectations. Thanks Kia for your expertise !!!

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
0 people out of 0 found this review helpful.

Service to my Kia Sorento

I like carrying my Kia to Battleground Kia for service. They are extremely courteous and helpful and service is very reasonable.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
  • Did not make a purchase
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Awesome Service Every Time!!

I usually meet with Shawn during my appointments and he is always very personable as well as informative. Anytime I am at Kia I never feel i am trying to be bombarded with repairs I don't need. Service is great as well as the atmosphere!

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
0 people out of 0 found this review helpful.