Reviews
Great service
The staff were great. The waiting area was very inviting and the quality of service was excellent. I will always contact kia when I'm in the area again for my car services.
- Customer service 5.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
UNLIKE ANY OTHER DEALER
Had my oil changed again yesterday. Great service and believe it or not the service advisors talk to you like a human being. Always a great place to have your car repaired. Prices are competitive. Premises are immaculate. Coffee is fresh.... EXCEPTIONAL QUALITY SERVICE...
- Customer service 5.0
- Buying process 5.0
- Quality of repair 5.0
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did make a purchase
Thank you so much for the fantastic feedback! Please let us know if we can help you with anything else, and thank you for choosing Battleground Kia!
Tire Repair
I stopped in without an appointment because a tire was measuring low on PSI. Within an hour the issue was traced to a nail in the tire, it was repaired, and I was on my way. This occurred all within an hour with no advance notice to the shop
- Customer service 5.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
great service
The service center is very helpful and do not mind me asking all the questions they take the time to explain and give me my best options on the service work
- Customer service 5.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Pleasant, informative..
The employee was very nice, pleasant, informative and knowledgeable. I appreciate her assistance and hopefully future visits will be as pleasant.. Thank you Michelle keep up the good work and positive attitude.
- Customer service 5.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Oil change and spark plug replacement
Great service and up front about the time it would take to complete.
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did make a purchase
Thank you choosing Battleground Kia for your service needs!
Great and fast service
Shawn, our service manager, was excellent and helpful as always! He updated all that I needed and let me know when other parts would be in. He kept me well informed throughout the whole process!
- Customer service 5.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Always makes me smile 😀
Battleground Kia never have given me anything to complained about. The experience has been exceptional. Each time I bring my car in for service the staff has gone above and beyond my expectations. Thanks Kia for your expertise !!!
- Customer service 5.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Service to my Kia Sorento
I like carrying my Kia to Battleground Kia for service. They are extremely courteous and helpful and service is very reasonable.
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did not make a purchase
Awesome Service Every Time!!
I usually meet with Shawn during my appointments and he is always very personable as well as informative. Anytime I am at Kia I never feel i am trying to be bombarded with repairs I don't need. Service is great as well as the atmosphere!
- Customer service 5.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair