Reviews
BEWARE.
BEWARE. This place is the worst, spend your money elsewhere and thank me later. Be sure to double check all of your pricing as they will slide a few extra charges in there then tell you that it needs to happen so money is made on the deal somewhere. Every foolish business practices. Stay away if you care about your money you won't regret it.
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 1.0
- Does not recommend this dealer
- Shopped for a new car
Great customer service.
Great customer service. All the staff helped to ensure a seamless deal. Thank you all.
- Customer service 5.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
Omg the best truck buying experience I've ever had.
Omg the best truck buying experience I've ever had. The team at Russ Darrow went above and beyond .
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
Paul Miller should be seen if your in the market.
Paul Miller should be seen if your in the market. Very professional, kind, understanding and willing to go the extra mile for his customers. I hope their service dept is as good. Then Russ Darrow will be our dealership for service too.
- Customer service 5.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
I have worked with John in the service department for
I have worked with John in the service department for years with at least 4 different vehicles. I know the service will be honest, trustworthy and exactly suited to what my car needs. Thanks so much, John at Russ Darrow.
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Should be more honest and upfront when communicating down
Should be more honest and upfront when communicating down payment amount, and charges that “may” be associated with it!
- Customer service 2.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 2.0
- Does not recommend this dealer
- Shopped for a new car
Consistent with last ten years of good service since we
Consistent with last ten years of good service since we bought the new vehicle from Darrow. They listened and addressed the issues, updated the options, and undertook and completed the work. Employees not connected with the service were also helpful and courteous.
- Customer service 5.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
Awesome staff especially Dalton and Eric!
Awesome staff especially Dalton and Eric! They made me feel comfortable and important! Glad to have worked with them.
- Customer service 5.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
They put paint protection on all there vehicles even if
They put paint protection on all there vehicles even if you don’t want it it cost too much
- Customer service 4.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 2.0
- Does not recommend this dealer
- Shopped for a used car
Gio was a great salesman took his time and got me what I
Gio was a great salesman took his time and got me what I wanted highly appreciated
- Customer service 4.0
- Buying process —
- Quality of repair 3.0
- Overall facilities —
- Overall experience 4.0
- Does recommend this dealer
- Shopped for a used car