Russ Darrow Metro Chrysler Dodge Jeep RAM

(1,140 reviews)
Visit Russ Darrow Metro Chrysler Dodge Jeep RAM
Sales hours: 9:00am to 8:00pm
Service hours: 7:00am to 6:00pm
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Sales Service
Monday 9:00am–8:00pm 7:00am–6:00pm
Tuesday 9:00am–8:00pm 7:00am–6:00pm
Wednesday 9:00am–8:00pm 7:00am–6:00pm
Thursday 9:00am–8:00pm 7:00am–6:00pm
Friday 9:00am–8:00pm 7:00am–5:00pm
Saturday 9:00am–5:00pm 8:00am–5:00pm
Sunday Closed Closed
New (888) 233-6975 (888) 233-6975
Used (414) 375-4715 (414) 375-4715
Service (414) 973-2596 (414) 973-2596

Reviews

(1,140 reviews)

A dealership's rating is based on all of their reviews, with more weight given to recent reviews. Includes reviews of Russ Darrow Metro Chrysler Dodge Jeep RAM from DealerRater.

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Great experience.

Great experience. First class salesman,he made the buying experience enjoyable. Covered all the bases, was very patient and didn't waste time. Wish all dealerships were like this.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
Worked with:
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Consumer response

This was a new car purchase and it was about as smooth as anything could be. Price was more than fair especially with the market conditions today. Great experience and customer service. Thank you Chris and Russ Darrow.

Julian and Chris were very helpful, knowledgeable and

Julian and Chris were very helpful, knowledgeable and polite in the buying process of my vehicle

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.

They always take care of my problems and are very curious

They always take care of my problems and are very curious and patient. I really appreciate the guys you have working in the service department.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
0 people out of 0 found this review helpful.

Smooth buying process.

Smooth buying process. Julian and chris were very helpful. Would recommend for new car buyers.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.

I bought my 2022 Wagoneer this week and could not have

I bought my 2022 Wagoneer this week and could not have been happier with the entire experience. Joe, Brian, Chris, Krissy, and the finance team we’re all phenomenal. I have a lot of vehicle purchases under my belt and this team has without a doubt been the best. They have earned our business for years to come. Thanks to everyone on the team for making us feel like more than just a sale.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.

Best buying experience yet!

I bought my 2022 Wagoneer this week and could not have been happier with the entire experience. Joe, Brian, Chris, Krissy, and the finance team we’re all phenomenal. I have a lot of vehicle purchases under my belt and this team has without a doubt been the best. They have earned our business for years to come. Thanks to everyone on the team for making us feel like more than just a sale.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair 5.0
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
  • Did make a purchase
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We had a great experience with Russ Darrow Chrysler Dodge

We had a great experience with Russ Darrow Chrysler Dodge Jeep RAM of Milwaukee. We were greeted with a warm, inviting environment. Krissy Nommensen (their social media manager and front desk attendant) was so friendly and welcoming. She made our family feel right at home. And we also worked with several other employees from start to finish. Our primary Sales Associate Joseph Hall — he was amazing. He was extremely accommodating from start to finish, and was available to us every step of the way. I cannot say enough good things about him. Sales Manager Chris Rano and General Manager Bryan Davis were also extremely helpful in getting us the vehicles we both wanted. Well done, to them, as well. We bought a 2022 Wagoneer and a 2022 Jeep Grand Cherokee WK this week. 100% completely satisfied. When you have a family with 2 small kids, you need an accommodating dealership that is family-friendly. Russ Darrow CDJR is just that. We are so pleased. Thank you to Joe Hall and Russ Darrow CDJR Team!!!

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
Worked with:
0 people out of 0 found this review helpful.

Purchased my vehicle here a few years ago & continue to...

Purchased my vehicle here a few years ago & continue to get services here. Have always had a great experience.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
0 people out of 0 found this review helpful.

Excellent communication through the whole process. I...

Excellent communication through the whole process. I appreciate how they were able to get the service done in a timely manner

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
0 people out of 0 found this review helpful.

I came in for an oil change appointment and they got to...

I came in for an oil change appointment and they got to work right away. The staff was very friendly and I barely had time to finish my complementary snacks before my vehicle was ready to go.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
0 people out of 0 found this review helpful.