Reviews
My wife and I knew exactly what we wanted and went to...
My wife and I knew exactly what we wanted and went to Hiller Ford with the intent of buying it. We had no trouble with up-sells or any garbage like that. We were treated well and left happy owners of a new car. I recommend this dealership to anyone. We dealt with Jeff Inwood and Joe Pierce.
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
jbond00701, Congratulations on your new vehicle and thank you for the kind words about Jeff and Joe. We greatly appreciate your recommendations and we look forward to seeing you again soon. Sincerely, Jay Hiller
We have purchased many new vehicles in the past 16 years...
We have purchased many new vehicles in the past 16 years and Hiller Ford has been our best experience by far. Our salesman Jeff Inwood was very knowledgeable about the vehicle. We felt the whole process was comfortable from the very start, no pressure, no money games, they were straight forward with the best price they could offer and were willing to throw in a few extras that we asked for without any haggling back and forth. They took care of all extras that we wanted to add to the vehicle in a very timely manner, Jeff always returned phone calls and above all there was no high pressure sales talks for extended warranty etc. We HIGHLY RECOMMEND this dealership to anyone that is tired of the games that dealerships and car salesman tend to play because you don't get that with this dealership! We will be back the next time we are looking for a new vehicle.
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
GW1234, We are happy to have met, and seemingly exceeded all of your expectations. Our goal is to make all of our customers feel as comfortable as you did with our "NO-HAGGLE" pricing policy. Please come see us again soon. Sincerely, Jay Hiller
Jeff Inwood was very helpful to find the vehicle with all...
Jeff Inwood was very helpful to find the vehicle with all the options we wanted with out running the lot and did not waste our time on a vehicle we weren't interested in. Jeff went out of his way to make any vehicle available to drive and answer all our question. I Love that Jeff never pressured us to buy. Great
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
washburn, Thank you for taking the time to review our dealership. I am happy to hear that your experience was pressure free. We hope that you will come see us the next time you need a new Ford! Sincerely, Jay Hiller
Our sales associate, Jeff Inwood, was very pleasant to...
Our sales associate, Jeff Inwood, was very pleasant to work with. He was very knowledgeable and accomodating. Our Explorer was ready when promised and at a price we felt was fair. The location of Hiller Ford is also very convenient. I would definitely recommend this dealership.
- Customer service 5.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 4.0
- Does recommend this dealer
- Shopped for a used car
greeneyedlady, Thank you for your kind comments! I am happy to hear that Jeff was able to assist you in getting the vehicle you wanted. We appreciate your business and hope to work with you in the future. Sincerely, Jay Hiller
Dan was great. Jeff was great too. Both were very...
Dan was great. Jeff was great too. Both were very helpful and low pressure. A great car buying experience. I walked in late on a Monday evening and Dan was helpful and willing to stay to answer questions. He couldn't make it the day I picked up the vehicle so he had Jeff assist me. Jeff was also very helpful and showed me the features of the car. I'd recommend Hiller Ford to anyone looking for a vehicle.
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
brikor29,Thank you for the kind words about Dan and Jeff. I am happy to hear that your buying experience with them went smoothly. We really appreciate you taking the time to write us a review and we look forward to your next visit with us. Sincerely, Jay Hiller
Excellent job by Jeff Inwood. He was friendly, courteous...
Excellent job by Jeff Inwood. He was friendly, courteous and knowledgeable in helping us find a vehicle with the features we wanted and a price we could afford. He was attentive to us from start to finish and answered all of our questions clearly without any high pressure. We selected a 2010 Ford Focus and Hiller Ford gave us an extremely fair offer as a starting point and bargained in good faith so that we were able to arrive very quickly at a satisfactory final price. After all the paperwork was done Hiller gave our new car a wash and filled the tank and Jeff patiently and thoroughly went over all the features one more time. It's been 9 years since our last new car purchase and I wasn't looking forward to it but Jeff Inwood and Hiller Ford actually made it an enjoyable experience.
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
JFrancisco, Congratulations on your new Focus! I am pleased that Jeff made the buying process an enjoyable one. Thank you for your business and we look forward to making all of your visits with us just as enjoyable. Sincerely, Jay Hiller
I really enjoyed the great service I recieved from Don...
I really enjoyed the great service I recieved from Don B., he was very friendly and helpful when it came to my truck needing work.I was impressed with the timely manner that the work done to our truck was completed when promised. This was our first trip to Hiller. Our good friends referred Don, and so we came in to get serviced.
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
blackfast266, Thank you for your kind words about Don and our service department. He is a valued employee and is always looking for better ways to serve our customers. Please let us know if there is anything else that we can do for you. Sincerely, Jay Hiller
I have been coming to Hiller-Ford for over 11 years, and...
I have been coming to Hiller-Ford for over 11 years, and have always found the service department to be helpful and friendly. I have been dealing with Don Berka for the past 5 years, and very time I come in he greets me by name. I have always had satisfactory experiences at your dealership.
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities —
- Overall experience 4.0
- Does recommend this dealer
- Came in for service or repair
Thompvj, Thank you for taking the time to write such kind words about Don and our service department. It is satisfied customers like you, that keep us striving to do better. We look forward to your next visit. Sincerely, Jay Hiller
We were very satisfied with the service on our Honda we...
We were very satisfied with the service on our Honda we received at the service dept and Don Berka at Hiller Ford. Everyone was very friendly and courteous while we were there, and he gave us a report on things that was needed to repair the car which we appreciate.
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
joanhud, Thank you for the kind words about Don and our service department. We appreciate your business and look forward to your next visit. Sincerely, Jay Hiller
I took my Ford 500 in for service and was very satisfied...
I took my Ford 500 in for service and was very satisfied with the work that was performed by Don and the service dept and they were very helpful and friendly. My car was fixed right the first time and it didn't cost anymore than the price they quoted me.
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
joanhud, I am glad that Don was able to provide you with the service you needed to get you back on the road. Thank you for taking the time to write such a positive review. It is people like you that keep us looking for new ways to better serve our customers. We look forward to working with you soon! Sincerely, Jay Hiller