West Kendall Toyota

(167 reviews)
Visit West Kendall Toyota
Sales hours: 10:00am to 8:00pm
Service hours: 8:00am to 3:00pm
View all hours
Sales Service
Monday 9:00am–9:00pm 7:00am–8:00pm
Tuesday 9:00am–9:00pm 7:00am–8:00pm
Wednesday 9:00am–9:00pm 7:00am–8:00pm
Thursday 9:00am–9:00pm 7:00am–8:00pm
Friday 9:00am–9:00pm 7:00am–8:00pm
Saturday 9:00am–9:00pm 7:00am–6:00pm
Sunday 10:00am–8:00pm 8:00am–3:00pm
New (833) 241-2439 (833) 241-2439
Used (833) 241-1464 (833) 241-1464
Service (855) 367-4008 (855) 367-4008

Reviews

(167 reviews)

A dealership's rating is based on all of their reviews, with more weight given to recent reviews. Includes reviews of West Kendall Toyota from DealerRater.

Want to share your experience with this dealership?

Write a review

Great place to buy a car; Salomón the sales guy was real...

Great place to buy a car; Salomón the sales guy was real nice and professional. He asked the right questions and showed us exactly what we were looking for. No hustles, no lies, just good business. We're very happy with our new Toyota. Thanks Salomón.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
Worked with:
0 people out of 0 found this review helpful.

Fui a visitar a West Kendall allí me encontré con Salomon...

Fui a visitar a West Kendall allí me encontré con Salomon y fue un oso más sencillo y rápido muy buena experiencia. Lo Recomiendo 100%

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.

I recently bought a car with Salomon Rueda, very...

I recently bought a car with Salomon Rueda, very professional and helpful. I’m super satisfied with the great service and the excellent job Salomon did.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
0 people out of 0 found this review helpful.

I had a wonderful experience in the Toyota dealer, good...

I had a wonderful experience in the Toyota dealer, good deals and the sales representative very nice, smart and polite. I am really thankful. Nice car.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
0 people out of 0 found this review helpful.

The best experience

I bought a Toyota RAV4 3 weeks ago. Our best experiencing ever in a dealership. Salomon Rueda was a very nice and helpful sales associate. Our car cannot be better. I thank Salomon and his manager for the kind of service, attention and price they gave us.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
0 people out of 0 found this review helpful.

Fast transparent sales process... everything was...

Fast transparent sales process... everything was explained clearly and all my questions were answer, I never felt as if I was being taken advantage of. I highly recommend west kendall toyota.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.

ll)l)

You guy try to hook you up with promises they are "unable" to deliver. They assure you the best offer of the market over the phone, but once you are there everything changes, turning automatically your shopping experience into a total waste of your precious time. Sellers from Kendall's Toyota need to learn how to appreciate more customer's time and how to be consequent with what they promise. I know business need to bring people, but through this way the opposite is being achieved. Lying is the most disrespectful way to treat customers. Will never go back again.

Rating breakdown (out of 5):
  • Customer service 2.0
  • Buying process 1.0
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 1.0
  • Does not recommend this dealer
  • Shopped for a used car
  • Did make a purchase
0 people out of 0 found this review helpful. Did you?
Yes No

Soy un cliente de ellos por tiempo y ayer quise comprar...

Soy un cliente de ellos por tiempo y ayer quise comprar un 4runner canviarlo por el mio un toyota rav4 y no me quisieron ayudar nunca pierden vastante le sacan a todos los carros Atraen a la gente con ofertas que tienen y al final son mentirass

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 1.0
  • Does not recommend this dealer
  • Shopped for a used car
Worked with:
0 people out of 0 found this review helpful.

Amazing experience!

The experience I had with West Kendall Toyota was absolutely amazing! From the time I walked in Saul was so helpful , professional, knowledgeable and friendly. I was allowed to take my time and decide on the automobile that I wanted. Never once did I feel pressured, nor did I have doubt about leaving without my desired automobile. Once I was transferred over to Gilbert the finance manager I felt even more at home. I could not have asked for a better experience from shopping to signing the papers. Thanks West Kendall!

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
  • Did make a purchase
0 people out of 0 found this review helpful. Did you?
Yes No
Dealer response

Hi Mesia, thank you so much for sharing your experience with us! We're so happy to hear you had an excellent car-shopping experience with our team. We work hard to make sure everyone is taken care of in our store and we're happy to see our hard work is paying off. Welcome to the West Kendall Toyota family!

used car, I had a great experience buying a car...

I bought a car from Yoel Vazquez who was great, also I was dealing with Kelly in service who was wonderful, it was nice to deal with a women for a change, Toyota is very lucky to have both employees.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
  • Did make a purchase
0 people out of 0 found this review helpful. Did you?
Yes No
Dealer response

Kathy, thanks so much for your feedback!