West Kendall Toyota

(167 reviews)
Visit West Kendall Toyota
Sales hours: 10:00am to 8:00pm
Service hours: 8:00am to 3:00pm
View all hours
Sales Service
Monday 9:00am–9:00pm 7:00am–8:00pm
Tuesday 9:00am–9:00pm 7:00am–8:00pm
Wednesday 9:00am–9:00pm 7:00am–8:00pm
Thursday 9:00am–9:00pm 7:00am–8:00pm
Friday 9:00am–9:00pm 7:00am–8:00pm
Saturday 9:00am–9:00pm 7:00am–6:00pm
Sunday 10:00am–8:00pm 8:00am–3:00pm
New (833) 241-2439 (833) 241-2439
Used (833) 241-1464 (833) 241-1464
Service (855) 367-4008 (855) 367-4008

Reviews

(167 reviews)

A dealership's rating is based on all of their reviews, with more weight given to recent reviews. Includes reviews of West Kendall Toyota from DealerRater.

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La pero experiencia que e tenido en mi vida

La peor experiencia que e tenido en mi vida . Yo mande una oferta al dealer que me había dado La Doral Toyota y la muchacha que me atendió me hizo bajar 60 millas hasta el dealer diciéndome de que su manager había aprobado una mejor oferta y todo era mentira . No recomiendo este dealer , no me gustan las compañías que mienten y que engañan a las personas . Los managers son un asco y te tratan super mal . Al final no consigues las ofertas , todo es mentira . Y te envuelven y te engañan para que compres por encima del presupuesto que ya tienes .

Rating breakdown (out of 5):
  • Customer service 1.0
  • Buying process 1.0
  • Quality of repair 1.0
  • Overall facilities
  • Overall experience 1.0
  • Does not recommend this dealer
  • Shopped for a new car
  • Did not make a purchase
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La peor experiencia de mi vida

La peor experiencia que e tenido en mi vida . Yo mande una oferta al dealer que me había dado La Doral Toyota y la muchacha que me atendió me hizo bajar 60 millas hasta el dealer diciéndome de que su manager había aprobado una mejor oferta y todo era mentira . No recomiendo este dealer , no me gustan las compañías que mienten y que engañan a las personas . Los managers son un asco y te tratan super mal . Al final no consigues las ofertas , todo es mentira . Y te envuelven y te engañan para que compres por encima del presupuesto que ya tienes .

Rating breakdown (out of 5):
  • Customer service 1.0
  • Buying process
  • Quality of repair 1.0
  • Overall facilities
  • Overall experience 1.0
  • Does not recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.

Horrible service today

I took my new Corolla 2019 to the dealer because a light regarding one of the tires was showing on the dashboard. The service advisor was Manuel Quesada and after an hour waiting in the lobby, he advised me that one of the front tires had a nail and that I needed to purchase a new tire which cost $270.00 according to him, I advised that I was declining replacing the tire as my car was purchased new only 3 months ago. I took the car to a tire place and they fix the tire for $8.00, I felt that I was being robbed. Furthermore, my car could not be found because he put the wrong number instead of 115 he put 11 and had to wait more than half an hour for my car. Horrible experience.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 1.0
  • Does not recommend this dealer
  • Came in for service or repair
0 people out of 0 found this review helpful.

Purchaser

Wonderful Service from the start to finish ! The salesperson that unbelievably helped us was Mr.Eduardo, he was very patient with our questions and concerns. He drove us through all the inventory making sure we found the perfect car. At the finance desk was Mr.Felix A Lopez , he was very nice with my husband and i, making sure we got the best payment plan possible. PLEASE PLEASE come and see them, you won’t be disappointed! ❤️

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
  • Did make a purchase
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New Toyota C-HR 2019

Buying a new Toyota C-HR 2019 in West Kendall Toyota with the help of Leonardo (Pucho) Bagnis was an amazing experience, we would greatly recommend Leo.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
  • Did make a purchase
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Excellent Service

It was a pleasant experience buying with Toribio. Everyone there was welcoming and assisted in a friendly and efficient manner! Would definitely buy there again.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
  • Did make a purchase
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Satisfied customer

Excellent service, prices by far best dealership around. Would recommend them to all my friends. No pressure or haggle to deal with and not long wait for finance department.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
  • Did make a purchase
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Sr Mechanical Engineer

Very good every things. The service was excellent. All personal give us the best attention and all information needed to deside which vehicle is the best for us.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
  • Did make a purchase
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I was in service but finally shopped a car😎😎❤️❤️

Excellent people. I wan to my husband buy a new car with you. Thanks you for your help. I’m really happy tonight. Thanks Roberto flexas

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
  • Did make a purchase
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WKT best dealer in Miami

The best dealer in south Florida the service is unique the sales representative Roberto Flexa’s the best one , one of the kind . He’s unique super efficient and proficient at what he’s does the whole team is awesome including the finance team

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
  • Did make a purchase
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