Einspahr Auto Plaza

(139 reviews)
Visit Einspahr Auto Plaza
Sales hours: 8:00am to 5:30pm
Service hours: 7:30am to 5:30pm
View all hours
Sales Service
Monday 8:00am–5:30pm 7:30am–5:30pm
Tuesday 8:00am–5:30pm 7:30am–5:30pm
Wednesday 8:00am–5:30pm 7:30am–5:30pm
Thursday 8:00am–5:30pm 7:30am–5:30pm
Friday 8:00am–5:30pm 7:30am–5:30pm
Saturday 8:00am–4:00pm 7:30am–12:00pm
Sunday Closed Closed
New (605) 884-9068 (605) 884-9068
Used (605) 884-9079 (605) 884-9079
Service (605) 884-9076 (605) 884-9076

Reviews

(139 reviews)

A dealership's rating is based on all of their reviews, with more weight given to recent reviews.

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FORD F150 SERVICE

HAD NOISE IN FRONT OF PICKUP SERVICE WRITERS NOTED PROBLEM AND HAD IT CHECKED.. MECHANIC LOCATED PROBLEM AND PART WAS ORDERED AND UNIT WAS FIXED. PART ORDERED AND INSTALLED IN LESS THAN 3 DAYS ... I'M SATISFIED .. JOB DONE IN TIMELY MANNER..

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
  • Did make a purchase
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Dealer response

Gary, we're so pleased to hear that everything was completed so quickly and to your satisfaction! Please let us know if you have any additional questions about services you received and thank you again for choosing Einspahr Auto Plaza!

2019 F150 Purchase

Very enjoyable purchase experience. From the Salesperson (McLane) to the Manager (Ryan), just an experience without any pressure, rather only to help. Great customer experience and process.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
  • Did make a purchase
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Dealer response

Michael, our Staff works hard to go the extra-mile for our valued guests! If there is anything else we can do to assist you, please let us know! Take care!

Retired

My car was subject of a recall and the dealership ordered the part and repaired the vehicle quiickly.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
  • Did not make a purchase
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Service of F-150

I registered on line on a Friday, and the staff did not have me on their schedule. They put me in. I also had a question on the bill. An air filter was not needed and I was told that. The bill had an item for a filter, which had been placed in the wrong place. It was the oil filter. It made sense after I talked it over with them.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
  • Did not make a purchase
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Dealer response

Thank you for sharing your thoughts, Keith! We hope to be of service to you again in the future! Take care!

C. Clemens

They do a great job . Quick in and out. They do a great job and are very quick.

Rating breakdown (out of 5):
  • Customer service 4.0
  • Buying process 4.0
  • Quality of repair 4.0
  • Overall facilities
  • Overall experience 5.0
  • Does not recommend this dealer
  • Shopped for a new car
  • Did not make a purchase
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Dealer response

Hello, it is great to hear everything was done quickly and to your satisfaction! We?re always happy to take care of you if anything else comes up. Have a wonderful day!

Ford Mustang

Love the service but would have been nice to get my car within 6 weeks not 6 months. I order my car in October of 2018 and didn?t get my car till March of 2019. But love the car. It was well worth the money.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
  • Did make a purchase
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Car repair. Einspahr ford

No mess in car polite, quick. Follow up to make ure problem fixed

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
  • Did make a purchase
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Dealer response

Bonnie, we're pleased to hear everything was completed to your satisfaction! We try to provide all of our guests with a great atmosphere and world-class service that you can trust.

Einspahr Auto

Seriously...this hometown dealership is absolutely top notch! From the time I started looking for a car, to the time I purchased a car and now when I have that car serviced...I'm treated like royalty! These employees do a great job of making you feel comfortable while making a large purchase. I'm so happy to be part of the Einspahr "family".

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
  • Did make a purchase
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Awesome Experience!!

I have been working with these guys since my first new truck in May of 1995 (still have it). They do a great job of taking care of you and have done an equally good job of taking care of my family and friends (who have all purchased multiple vehicles now also)

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
  • Did make a purchase
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Dealer response

Kevin, our Staff is dedicated to providing all our guests with outstanding customer service and quality work you can trust! Please let us know if you have any additional questions and thank you again for choosing Einspahr Auto Plaza! Safe travels!

F-350 our purchase

McLane did a great job through out the process. I have no complaints.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
  • Did make a purchase
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Dealer response

Hi there Cyril, thank you so much for your great review! We're glad you enjoyed your car buying experience, and we hope to see you again soon. Take care!